Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/01/2010 | 130000 | 1 | |
| Severe frame rot on otherwise very well cared for vehicle. will certainly result in catastrophic failure. *tr | |||
| 01/01/2010 | 130000 | ||
| Severe frame rot on otherwise very well cared for vehicle. will certainly result in catastrophic failure. | |||
| 11/12/2012 | 173916 | ||
| Frame rust-through - vehicle's frame has prematurely rusted through from the inside-out along passenger side in area of muffler assembly | |||
| 10/22/2012 | 170000 | ||
| Tl-the contact owns a 2000 toyota 4runner. the contact stated that there was oil leaking from the rear of the vehicle. upon further investigation, the contact discovered that the rear differential was leaking. the contact did not take the vehicle to a dealer or a local mechanic for a diagnostic test or repairs. the failure mileage was 170,000. kmj | |||
| 10/22/2012 | 170000 | ||
| Tl-the contact owns a 2000 toyota 4runner. the contact stated while washing the vehicle the contact notice oil leaking from the rear of the vehicle. upon investigation the contact discovered a leaking rear differential. the contact did not take the vehicle to a dealer or a local mechanic for a diagnostic. the failure mileage was 170,000. jo | |||
| 06/30/2012 | 160000 | ||
| Tl* the contact owns a 2000 toyota 4runner. while driving approximately 50 mph, a loud clunking noise sounded outside of the vehicle and suddenly the rear wheels locked which caused the rear end of the vehicle to skid across the road approximately twenty feet. in addition, fluid was leaking from underneath the vehicle onto the ground. the vehicle was towed to an independent mechanic who stated the rear differential would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 160,000. | |||
| 06/30/2012 | 160000 | ||
| Tl-the contact owns a 2000 toyota 4runner. while driving approximately 50 mph, a loud clunking noise sounded outside of the vehicle and suddenly the rear wheels locked which caused the rear end of the vehicle to skid across the road approximately twenty feet. in addition, fluid was leaking from underneath the vehicle onto the ground. the vehicle was towed to an independent mechanic who stated the rear differential would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 160,000. js | |||
| 05/25/2012 | 120000 | ||
| Tl- the contact owns a 2000 toyota 4 runner. the contact stated after inspecting his vehicle there was rust and corrosion on the frame. the dealer was notified and stated there were no recalls or related warranties; however, they agreed to repair the vehicle for $1200. the manufacturer was notified and stated there were no recalls or warranties. the failure mileage was 120,000. rvk | |||
| 05/25/2012 | 120000 | ||
| Tl-the contact owns a 2000 toyota 4 runner. the contact stated after inspecting his vehicle he found the frame has rust and corrosion. the dealer was notified who stated there are no recalls or warranty. they can repair the failure for $1200. the manufacturer was notified who stated there are no recalls or warranty. they offered no other assistance. the failure mileage was 120,000. mw | |||
| 05/10/2012 | |||
| I own a 2000 toyota 4runner. i took my car for state inspection. my mechanic told me that the frame is rusted out an is a major safety problem. the 2000 $runner has the same frame as the 2000 toyota tacoma in which toyota bought back the tacomas from the owners for 150% of the kelly blue book value. if toyota knows that there is a problem with one model (tacoma) and fixes then they should also fix the 4runner. | |||
| 12/29/2011 | 245000 | ||
| Pass side rear frame rusted through! | |||
| 12/05/2011 | |||
| Passenger side frame rail is rusted through on the inside of the rail. | |||
| 10/17/2011 | |||
| Frame is rusting. preforation. i was having rear shocks replaced and when mechanic pulled himself under the vehicle on his roller cart his fingers went thru the frame. | |||
| 12/23/2010 | 138000 | ||
| I own a 2000 toyota 4runner. i have noticed my frame near the rear suspension is so severely rotted that the frame will need to be cut and re-welded or replaced all together.there are multiple holes in the box frame of the vehicle due to the construction of the frame. water seeps in through the frame, causing it to rust from the inside out. the vehicle was taken to a dealer for routine maintenance recently and they informed me as well of the extensive rusting. i was told that this is and will be a major safety issue. the vehicle was later taken to two repair shops and they both confirmed that the failure was due to the design of frame. the rest of the 4runner is in perfect condition with no surface rust, rot or other blemishes. however, below the vehicle the frame is rusted extensively. | |||
| 10/01/2009 | 125000 | ||
| Tl* the contact owns a 2000 toyota 4 runner. while driving approximately 55 mph, the contact heard a loud grinding noise and the vehicle began to shake. the vehicle was taken to an independent mechanic and dealer where they both informed the contact that the rear differential fractured due to rust. the vehicle was repaired by the authorized dealer. the manufacturer was notified and they provided financial assistance towards the repair. a few months after the repair, the vehicle failed to pass state inspection due to excessive rust throughout the frame and rear differential. the approximate failure mileage was 125,000. | |||
| 09/01/2011 | |||
| The rear axle housing has rusted through, while the vehicles body has no rust. toyota fails to recognize this as a defect because of the vehicles year and mileage. we contacted toyota and they provided the following reference number 1109161548. research on the internet supports this is an ongoing problem with this vehicle and will occur on the 4 runner with much less mileage. this represents a safety issue since all of the rear axle fluid could leak out, allowing the rear differential to freeze, creating a possible accident. toyota has a rust problem with the tacoma pickup, where they repurchased vehicles as a result of frame rust out. we are of the opinion toyota has used inferior metals in the manufacture of their vehicles and should be held accountable. when i called their corporate office in torrance ca. they refused to allow me to speak with someone in management since i didn't agree with the decision of the person i discussed the matter with. | |||
| 10/01/2009 | 125000 | ||
| Tl* the contact owns a 2000 toyota 4 runner. while driving approximately 55 mph, the contact heard a loud grinding noise and the vehicle began to shake. the vehicle was taken to an independent mechanic and dealer where they both informed the contact that the rear differential fractured due to rust. the vehicle was repaired by the authorized dealer. the manufacturer was notified and they provided financial assistance towards the repair. a few months after the repair, the vehicle failed to pass state inspection due to excessive rust throughout the frame and rear differential. the approximate failure mileage was 125,000. | |||
| 10/01/2009 | 125000 | ||
| Tl-the contact owns a 2000 toyota 4 runner. while driving approximately 55 mph, the contact heard a loud grinding noise and the vehicle began to shake. the vehicle was taken to an independent mechanic and dealer where they both informed the contact that the rear differential fractured due to rust. the vehicle was repaired by the authorized dealer. the manufacturer was notified and they provided financial assistance towards the repair. a few months after the repair, the vehicle failed to pass state inspection due to excessive rust throughout the frame and rear differential. the approximate failure mileage was 125,000. kmj | |||
| 09/01/2011 | |||
| The rear axle housing has rusted through, while the vehicles body has no rust. toyota fails to recognize this as a defect because of the vehicles year and mileage. we contacted toyota and they provided the following reference number 1109161548. research on the internet supports this is an ongoing problem with this vehicle and will occur on the 4 runner with much less mileage. this represents a safety issue since all of the rear axle fluid could leak out, allowing the rear differential to freeze, creating a possible accident. toyota has a rust problem with the tacoma pickup, where they repurchased vehicles as a result of frame rust out. we are of the opinion toyota has used inferior metals in the manufacture of their vehicles and should be held accountable. when i called their corporate office in torrance ca. they refused to allow me to speak with someone in management since i didn't agree with the decision of the person i discussed the matter with. | |||
| 10/01/2009 | 125000 | ||
| Tl-the contact owns a 2000 toyota 4 runner. while driving approximately 55 mph, the contact heard a loud grinding noise and the vehicle began to shake. the vehicle was taken to an independent mechanic and dealer where they both informed the rear differential fractured due to rust. the vehicle was repaired by an authorized dealer. the manufacturer was notified and they provided financial assistance towards the repair. a few months after the repair the vehicle failed to pass the state inspection due to excessive rust throughout the frame and rear differential. the approximate failure mileage was 125,000. js | |||
| 09/01/2011 | |||
| The rear axle housing has rusted through, while the vehicles body has no rust. toyota fails to recognize this as a defect because of the vehicles year and mileage. we contacted toyota and they provided the following reference number 1109161548. research on the internet supports this is an ongoing problem with this vehicle and will occur on the 4 runner with much less mileage. this represents a safety issue since all of the rear axle fluid could leak out, allowing the rear differential to freeze, creating a possible accident. toyota has a rust problem with the tacoma pickup, where they repurchased vehicles as a result of frame rust out. we are of the opinion toyota has used inferior metals in the manufacture of their vehicles and should be held accountable. when i called their corporate office in torrance ca. they refused to allow me to speak with someone in management since i didn't agree with the decision of the person i discussed the matter with. | |||
| 09/04/2011 | 178000 | ||
| Tl* the contact owns a 2000 toyota 4runner. the contact stated that the rear differential was rusted and caused and oil leak. the vehicle was taken to a mechanic who inspected the vehicle and confirmed the rust and corrosion that caused the oil leak. the manufacturer was notified and offered no assistance. the vehicle was not repaired. the failure mileage was 178,000. | |||
| 09/04/2011 | 178000 | ||
| Tl-the contact owns a 2000 toyota 4runner. the contact stated that the rear differential was rusted and caused and oil leak. the vehicle was taken to a mechanic who inspected the vehicle and confirmed the rust and corrosion that caused the oil leak. the manufacturer was notified and offered no assistance. the vehicle was not repaired. the failure mileage was 178,000. kmj | |||
| 09/04/2011 | 178000 | ||
| Tl-the contact owns a 2000 toyota 4runner. the contact stated the rear differential was rusted and caused and oil leak after checking the tires. the vehicle was taken to a mechanic shop who reinspected the vehicle and informed him of the rust and corrison that caused the oil leak. the manufacturer was notified and offered no assistance. the vehicle was not repaired. the failure mileage was 178,000. mw | |||
| 09/01/2004 | 98000 | 1 | |
| My 2000 toyota 4runner shakes at speeds above 60mph. it also does this while braking. it is visibly noticeable in the steering wheel, but all passengers in the car can feel the shaking and vibration. it becomes almost violent and alarming around 70mph. i have taken it to several repair shops and no one can find a solution. i have read hundreds of posts about this problem that ranges from 96-08 models. *tr | |||
| SUSPENSION - FRONT | |||
| 10/20/2009 | 120000 | ||
| 2000 sport edition 4 runner, all working components and frame are badly rusted. nothing can be worked on without breakage of parts and bolts. there has been a recall on tacomas and tundras from the east coast where salt is used on the roads. customers have been given replacement frames or their vehicles have been purchased back from toyota. our car is from vermont and new york where i am sure they used road salt and this is why the untreated frames of these vehicles corroded so badly like our 4 runner. i believe toyota should give the same offer for the 2000 4 runner. my son worked for two years and at 18 years old purchased this vehicle for $9000.00. we were crushed when we realised the extent of rust damage on the underside of this vehicle. nothing can be repaired without huge expense, and every thing on the underside of this car needs replaced. where is toyota's customer care and satisfaction now? | |||
| SUSPENSION - REAR | |||
| 10/20/2009 | 120000 | ||
| 2000 sport edition 4 runner, all working components and frame are badly rusted. nothing can be worked on without breakage of parts and bolts. there has been a recall on tacomas and tundras from the east coast where salt is used on the roads. customers have been given replacement frames or their vehicles have been purchased back from toyota. our car is from vermont and new york where i am sure they used road salt and this is why the untreated frames of these vehicles corroded so badly like our 4 runner. i believe toyota should give the same offer for the 2000 4 runner. my son worked for two years and at 18 years old purchased this vehicle for $9000.00. we were crushed when we realised the extent of rust damage on the underside of this vehicle. nothing can be repaired without huge expense, and every thing on the underside of this car needs replaced. where is toyota's customer care and satisfaction now? | |||