Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/24/2013 | 160000 | ||
| My mechanic informed me that my well maintained 4runner has holes in the frame from rot and is junk. the rest of this vehicle is in beautiful shape. i am really upset. | |||
| 02/19/2013 | 154000 | ||
| At a regular oil change, at a toyota dealer, i was shown a picture of a hole in my frame. my 4runner has been an excellent and reliable vehicle with regular maintance. it has a rust spot on a bumper, and thats all! this is our family vehicle, and is not abused. i only have 154,000 miles and feel strongly that a frame on a vehicle should last much longer, as in past vehicles i've owned. i have had no problems with my 4runner, and don't want to junk yard it over a bad quality frame from toyota, but it may come to this if i can't have it welded. the vehicle is not safe, the hole is in a weight bearing area. shame on toyota for not doing a recall on the 4runners like they did with their trucks. safety should be first. yes, i do transport children in my vehicle on a daily basis, so again, shame on them. i strongly feel that others are not safe, and someone should address this pressing issue. | |||
| 02/24/2013 | 160000 | ||
| My mechanic informed me that my well maintained 4runner has holes in the frame from rot and is junk. the rest of this vehicle is in beautiful shape. i am really upset. | |||
| 02/19/2013 | 154000 | ||
| At a regular oil change, at a toyota dealer, i was shown a picture of a hole in my frame. my 4runner has been an excellent and reliable vehicle with regular maintance. it has a rust spot on a bumper, and thats all! this is our family vehicle, and is not abused. i only have 154,000 miles and feel strongly that a frame on a vehicle should last much longer, as in past vehicles i've owned. i have had no problems with my 4runner, and don't want to junk yard it over a bad quality frame from toyota, but it may come to this if i can't have it welded. the vehicle is not safe, the hole is in a weight bearing area. shame on toyota for not doing a recall on the 4runners like they did with their trucks. safety should be first. yes, i do transport children in my vehicle on a daily basis, so again, shame on them. i strongly feel that others are not safe, and someone should address this pressing issue. | |||
| 02/24/2013 | 160000 | ||
| My mechanic informed me that my well maintained 4runner has holes in the frame from rot and is junk. the rest of this vehicle is in beautiful shape. i am really upset. | |||
| 02/19/2013 | 154000 | ||
| At a regular oil change, at a toyota dealer, i was shown a picture of a hole in my frame. my 4runner has been an excellent and reliable vehicle with regular maintance. it has a rust spot on a bumper, and thats all! this is our family vehicle, and is not abused. i only have 154,000 miles and feel strongly that a frame on a vehicle should last much longer, as in past vehicles i've owned. i have had no problems with my 4runner, and don't want to junk yard it over a bad quality frame from toyota, but it may come to this if i can't have it welded. the vehicle is not safe, the hole is in a weight bearing area. shame on toyota for not doing a recall on the 4runners like they did with their trucks. safety should be first. yes, i do transport children in my vehicle on a daily basis, so again, shame on them. i strongly feel that others are not safe, and someone should address this pressing issue. | |||
| 02/24/2013 | 160000 | ||
| My mechanic informed me that my well maintained 4runner has holes in the frame from rot and is junk. the rest of this vehicle is in beautiful shape. i am really upset. | |||
| 02/19/2013 | 154000 | ||
| At a regular oil change, at a toyota dealer, i was shown a picture of a hole in my frame. my 4runner has been an excellent and reliable vehicle with regular maintance. it has a rust spot on a bumper, and thats all! this is our family vehicle, and is not abused. i only have 154,000 miles and feel strongly that a frame on a vehicle should last much longer, as in past vehicles i've owned. i have had no problems with my 4runner, and don't want to junk yard it over a bad quality frame from toyota, but it may come to this if i can't have it welded. the vehicle is not safe, the hole is in a weight bearing area. shame on toyota for not doing a recall on the 4runners like they did with their trucks. safety should be first. yes, i do transport children in my vehicle on a daily basis, so again, shame on them. i strongly feel that others are not safe, and someone should address this pressing issue. | |||
| 01/01/2010 | 130000 | ||
| Severe frame rot on otherwise very well cared for vehicle. will certainly result in catastrophic failure. | |||
| 11/12/2012 | 171000 | ||
| I have a 2000 4runner sr5 sport that has lived its life in new england. the car is in good shape and the frame of he car appears to have some surface rust. i had the exhaust replaced last week and they found that the inside of the frame had totally rotted out from the inside, so that the there are only three sides to the four of the tube frame left. i heard that toyota has had issues with frames rusting. i have two children i drive around in this car and i feel this is a serious safety issue toyota should address before someone gets killed. | |||
| 10/04/2012 | 95315 | ||
| Vehicle was taken to dealer for scheduled 95k mile service. i was contacted by the dealer and told that teh vehicle was not worth working on because the entire frame is rotted and this is a safety hazard. the vehicle should not be driven. the vehicla has been well maintained and is excelent condition in all other aspects. i see many instances of this happen in other on-line sites. toyota has recalled oother vehicles in eth same model year (2000 tundra) for a similar problem yet this one has been ignored. | |||
| 01/01/2007 | 142130 | ||
| Tl- the contact owns a 2000 toyota 4runner. the contact stated that the vehicle could not be started. the vehicle was towed to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 142,130 and the current mileage 144,133. kmj | |||
| 10/04/2012 | 95315 | ||
| Vehicle was taken to dealer for scheduled 95k mile service. i was contacted by the dealer and told that teh vehicle was not worth working on because the entire frame is rotted and this is a safety hazard. the vehicle should not be driven. the vehicla has been well maintained and is excelent condition in all other aspects. i see many instances of this happen in other on-line sites. toyota has recalled oother vehicles in eth same model year (2000 tundra) for a similar problem yet this one has been ignored. | |||
| 01/01/2007 | 142130 | ||
| Tl- the contact owns a 2000 toyota 4runner. the contact stated that the vehicle could not be started. the vehicle was towed to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 142,130 and the current mileage 144,133. kmj | |||
| 01/01/2007 | 142130 | ||
| Tl- the contact owns a 2000 toyota 4runner. the contact stated while trying to start the vehicle the engine did not produce the desired result. the vehicle was towed to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 142,130 and the current mileage 144,133. mh | |||
| 09/24/2012 | 127000 | ||
| I hit a pot hole traveling at 25 mph and broke the frame of my 2000 4runner. i brought the car to my mechanic and he said the frame has rusted from the inside out and is non-repairable and was very dangerous to be driving. the truck is in otherwise good condition mechanically and the body has no rust. | |||
| 06/06/2012 | 128880 | ||
| Brought my 2000 toyota 4runner sr5 to toyota dealership to repair my rear differential assembly that was leaking. once the truck was put on the lift it was quickly discovered by the mechanic i had much greater problems than a leaking rear differential, he informed me that my frame was junk. he told me there was substantial rot on the passenger side frame rail starting from where the rear suspension ties in all the way to the front of the vehicle. he saw no point in removing gas tank on the other side to investigate how bad it may be there, that the passenger side was enough to render the car unsafe to drive. i quickly asked if there were recalls on the frame to which he said no, toyota isn't doing anything to remedy this issue at this time. he told me a frame for this vehicle would cost me between $10-12 thousand dollars! i've taken it to two different highly qualified body shops and both have given me outrageous quotes to get this frame patched, yet both also said it would only be a temporary fix, that the frame would in fact need to be replaced, and both encouraged me to stop driving the vehicle. i have two small children and am now left trying to figure out what to do with transportation as i no longer have safe vehicle. my truck has been well kept and dealer serviced its entire life it only has 128,000 miles on it. toyota.... stand behind your products and replace these frames before someone gets killed. im sure there are thousands of motorists driving this same year vehicle that look to be in great shape and have no idea their vehicles could literally fall apart at a moments notice! | |||
| 03/19/2012 | 138983 | ||
| My 2000 toyota 4runner has rust perforation in the frame and im scared to drive it | |||
| 03/17/2012 | 104000 | ||
| Frame rails between front and rear wheels rusted through. not little holes but sections 1 to 2 feet long and big enough to put your hand into. | |||
| 03/19/2012 | 138983 | ||
| My 2000 toyota 4runner has rust perforation in the frame and im scared to drive it | |||
| 03/17/2012 | 104000 | ||
| Frame rails between front and rear wheels rusted through. not little holes but sections 1 to 2 feet long and big enough to put your hand into. | |||
| 03/19/2012 | 138983 | ||
| My 2000 toyota 4runner has rust perforation in the frame and im scared to drive it | |||
| 03/17/2012 | 104000 | ||
| Frame rails between front and rear wheels rusted through. not little holes but sections 1 to 2 feet long and big enough to put your hand into. | |||
| 03/19/2012 | 138983 | ||
| My 2000 toyota 4runner has rust perforation in the frame and im scared to drive it | |||
| 03/17/2012 | 104000 | ||
| Frame rails between front and rear wheels rusted through. not little holes but sections 1 to 2 feet long and big enough to put your hand into. | |||
| 01/12/2012 | 87435 | ||
| We took our toyota 4runner 2000 suv to a local toyota dealer for an estimate on a repair. my husband was told that frame perforation on the right side frame rail was found.the vehicle was looked at by a fts and deemed unsafe to drive. the problem can not be fixed by the dealer and we were told to call toyota hq and they referred us back to the dealer.we escalated the issue to the division sales manager and we told that there there nothing that can be done as the vehicle is out of warranty and toyota no longer makes the frame used in our vehicle.i have read several similar complaints for the same make and model and we find it disturbing that a recall has not been issued for this vehicle like the tacoma & tundras of the same year. | |||
| 12/29/2011 | 245000 | ||
| Pass side rear frame rusted through! | |||
| 10/14/2011 | 141230 | ||
| I am writing to report a defect in the frame of my 2000 toyota 4runner. the frame exhibits extensive rusting. the frame has holes and has separated along the bottom weld. toyota has declared the vehicle to be unsafe to operate, yet will do nothing to compensate for or correct the problem. | |||
| 10/12/2011 | |||
| The frame is rusted/corroded through in multiple places where important parts are attached. i was told by the mechanic that it is not safe to drive, however it is my only form of transportation. | |||
| 10/14/2011 | 141230 | ||
| I am writing to report a defect in the frame of my 2000 toyota 4runner. the frame exhibits extensive rusting. the frame has holes and has separated along the bottom weld. toyota has declared the vehicle to be unsafe to operate, yet will do nothing to compensate for or correct the problem. | |||
| 10/12/2011 | |||
| The frame is rusted/corroded through in multiple places where important parts are attached. i was told by the mechanic that it is not safe to drive, however it is my only form of transportation. | |||
| 12/23/2010 | 138000 | ||
| I own a 2000 toyota 4runner. i have noticed my frame near the rear suspension is so severely rotted that the frame will need to be cut and re-welded or replaced all together.there are multiple holes in the box frame of the vehicle due to the construction of the frame. water seeps in through the frame, causing it to rust from the inside out. the vehicle was taken to a dealer for routine maintenance recently and they informed me as well of the extensive rusting. i was told that this is and will be a major safety issue. the vehicle was later taken to two repair shops and they both confirmed that the failure was due to the design of frame. the rest of the 4runner is in perfect condition with no surface rust, rot or other blemishes. however, below the vehicle the frame is rusted extensively. | |||
| 11/27/2010 | 289000 | ||
| Removed muffler to replace, found holes in frame on the inboard side and bracket securing rearend in place rotted 1/2 way around where it secures to the frame at the weld connection , so the bracket is 1/2 disconnected from frame no outward signs showing on the truck .....there are no rust spots or rot showing on the body at all .... small rust stains showing on the rear bumper only .... i have digital pictures of problem and have filed a complaint with toyota their response was it's out of warranty | |||