Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
08/01/20121100001
 The front crossmember of the vehicle frame has severe corrosion. the amount of corrosion was identified to me by a service technician during recent routine maintenance, and the technician pointed out that toyota has had numerous problems with suspension/ structural corrosion on other models. the amount of corrosion has the potential to weaken the structural integrity of the vehicle in a crash situation and potentially during normal vehicle use as well. the problem was discussed with dealership service manager who referred me to the toyota national hotline. toyota representative at that department stated that toyota has not provided any extended warranty or repair programs for this condition, nor do they offer any financial reconciliation for the costs of correcting this problem. the information was documented in toyota case number [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
08/01/2012110000
 The front crossmember of the vehicle frame has severe corrosion. the amount of corrosion was identified to me by a service technician during recent routine maintenance, and the technician pointed out that toyota has had numerous problems with suspension/ structural corrosion on other models. the amount of corrosion has the potential to weaken the structural integrety of the vehicle in a crash situation and potentially during normal vehicle use as well. the problem was discussed with dealership service manager who refered me to the toyota national hotline. toyota representative at that department stated that toyota has not provided any extended warranty or repair programs for this condition, nor do they offer any fiancial reconciliation for the costs of correcting this problem. the information was documented in toyota case number 1208150390
02/24/201259000
 I have had this vehicle since new, and only travel back and forth to work approx 30 miles a day..(now has 59,000 miles).vehicle has been regularly serviced at a local toyota dealer...vehicle never used for towing or never been off-road, and maintained like a baby...all of a sudden dealer told me my front axle cv joints are leaking and needs replacing including the rear shocks? this is fully loaded 2003 toyota limited edition v8...seems very unusual at 59k miles? will contact toyota to see if they can help out in any way...
01/30/2008660001
 I own a 2003 4 runner and also my daughter. i have reported the following issue to toyota and also have taken the vehicle to a dealer. on snowy or icy roads, the rear end of the 4 runner will flip around when accelerating around a corner at very low speeds. it has happened to me three times and to my daughter 3 or 4 times. both vehicle have new tires and the situation still occurs. i live in nc and we do not get a lot of snow. it happen a week ago when we got some snow. it can just happen so fast. my daughter is scared to drive it. our 2000 4 runner would not come close of acting this way. bottomline, it is unsafe. you must be extremely cautious or you will spin the car around. *tr
06/23/200971100
 Tl*the contact owns a 2003 toyota 4runner. while driving 30 mph, the steering wheel shook very badly. the contact pulled the vehicle over because he thought he had a flat tire, but that was not the case. the vehicle was taken to have the tire pressure checked and then to the dealer for inspection. the shaking only occurs while driving over 30 mph. the contact stated that there was a recall for this vehicle. the dealer checked the recall database, but found no recalls. the vehicle is currently at the dealer for inspection. there is a recall for the 2001-2002 toyota 4runner regarding the suspension and the contact believes that the same failure is occurring on his vehicle. the failure mileage was 71,100 and the current mileage was unknown.