Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 11V113000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 1363244 | 04/13/2011 | ODI | TOYOTA MOTOR CORPORATION | 02/24/2011 | 02/24/2011 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2008 through 2011 lexus lx570, 2003 through 2009 toyota 4runner, and 2006 through 2010 rav4 vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | The remedy plan is under development, but will involve modification or replacement of the accelerator pedal and replacement of any toyota all-weather floor mat. toyota has not provided a schedule for owner notification at this time. further information concerning the remedy and the owner notification schedule is expected from toyota. owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota's recall campaign numbers are 90l (toyota) and 90lg (lexus).customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.this recall is an expansion of safety recalls 09v-388 and 10v-023. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/22/2011 | 67200 | ||
| Tl* the contact owns a 2004 toyota 4runner. the contact stated that while driving approximately 30-35 mph, the accelerator pedal became jammed and caused the vehicle to accelerate to 65 mph. the contact was able to release the pedal as the vehicle resumed normal operation. the vehicle was towed to the dealer where they advised that they were unable to diagnose the failure. the manufacturer was contacted and they advised the contact that due to her having aftermarket floor mats, they were not liable for the failure. the failure and the current mileages were 67,200. | |||
| 10/22/2011 | 67200 | ||
| Tl- the contact owns a 2004 toyota 4runner. the contact stated that while driving approximately 30-35 mph, the accelerator pedal became jammed and caused the vehicle to accelerate to 65 mph. the contact was able to release the pedal as the vehicle resumed normal operation. the vehicle was towed to the dealer where they advised that they were unable to diagnose the failure. the manufacturer was contacted and they advised the contact that due to her having aftermarket floor mats, they were not liable for the failure. the failure and the current mileages were 67,200. kmj | |||
| 10/22/2011 | 67200 | ||
| Tl-the contact owns a 2004 toyota 4runner. the contact stated that while driving approximately 30 to 35 mph the accelerator pedal became jammed and accelerated the vehicle to 65 mph. after trying to unjam the pedal and decelerating the vehicle finally slowed down. the vehicle was towed to a dealer and they advised her that they were unable to diagnose the failure. the manufacturer was contacted and they advised her that due to her having after market floor mats that they were not liable. the failure and current mileages were 67,200. tb | |||
| 08/01/2011 | 170000 | ||
| Tl* the contact owns a 2004 toyota 4runner. the contact stated that the floor mat became trapped under the accelerator pedal and caused the vehicle to unintentionally accelerate. the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 11v113000 (vehicle speed control: accelerator pedal). the dealer did not perform the recall because the contact wanted the vehicle floor mat replaced. the manufacturer was contacted and they advised that only the all weather floor mat was replaced with the accelerator pedal recall. the failure and the current mileage was 170,000. | |||
| 08/01/2011 | 170000 | ||
| Tl-the contact owns a 2004 toyota 4runner. the contact stated that the floor mat became trapped under the accelerator pedal and caused the vehicle to unintentionally accelerate. the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 11v113000 (vehicle speed control: accelerator pedal). the dealer did not perform the recall because the contact wanted the vehicle floor mat replaced. the manufacturer was contacted and they advised that only the all weather floor mat was replaced with the accelerator pedal recall. the failure and the current mileage was 170,000. kmj | |||
| 08/01/2011 | 17000 | ||
| Tl-the contact owns 2004 toyota 4runner. the contact stated the floor mat became trap under the accelerator pedal and caused the vehicle to suddenly accelerated. the vehicle was taken to the dealer to have nhtsa campaign id number: 11v113000 component: vehicle speed control: accelerator pedal performed. the dealer did not perform the recall because the contact wanted the vehicle floor mat replaced. the manufacturer was contacted they advised that only the all weather floor mat was replaced with the accelerator pedal recall. the vehicle was not repaired. the failure and the current mileage was 170,000. li | |||
| 09/25/2011 | 67262 | ||
| Tl* the contact owns a 2004 toyota 4runner. while driving 30 mph, the contact stated she applied pressure to the accelerator pedal when it extended to the floor and remained stuck. she applied pressure to the brakes; however, the vehicle did not stop. she activated the emergency brake and shifted into neutral gear and the vehicle came to a stop. she was able to restart the vehicle; however, it would not accelerate. the vehicle was towed to the dealer where she was informed that the rear differential had locked and failed. no repairs were performed. the current and failure mileage was 67,262. | |||
| 09/25/2011 | 67262 | ||
| Tl- the contact owns a 2004 toyota 4runner. while driving 30 mph, the contact stated she applied pressure to the accelerator pedal when it extended to the floor and remained stuck. she applied pressure to the brakes; however, the vehicle did not stop. she activated the emergency brake and shifted into neutral gear and the vehicle came to a stop. she was able to restart the vehicle; however, it would not accelerate. the vehicle was towed to the dealer where she was informed that the rear differential had locked and failed. no repairs were performed. the current and failure mileage was 67,262. rvk | |||
| 08/18/2009 | 87643 | ||
| Tl* the contact owns a 2004 toyota 4-runner. the contact was driving 2 mph uphill when the vehicle suddenly accelerated and crashed into a tree. there were no warnings prior to the failure. the contact was injured but there was no police report filed. the vehicle was inspected but no technician was able to explain what caused the crash. the manufacturer was not notified of the failure. the current mileage was approximately 110,000 and the failure mileage was 87,643. | |||
| 08/18/2009 | 87643 | ||
| Tl-the contact owns a 2004 toyota 4runner. the contact stated that while driving uphill 2mph, the vehicle suddenly accelerated and crashed into a tree. there were no warning signs prior to the failure. the contact was injured as a result. there was no police report filed. the vehicle was inspected but no one could explain what caused the crash. the manufacturer had not been notified of the failure. the current mileage was approximately 110,000. the failure mileage was 87,643-bk | |||
| 05/11/2009 | 50000 | ||
| I leased a 2004 toyota 4 runner in 2004 for five years and turned the vehicle back into toyota in 2009. during the time i had the vehicle, the accelerator became stuck on the freeway which resulted in my entire family almost being killed. fortunately, we were not hurt, but our brakes were ruined during our efforts to bring the vehicle to stop. at the time, we had the brakes replaced and our mechanic felt that somehow, the floor mat caused the problem, rather than some mechanical issue. early in 2011, i became aware of a recall of 2004 toyota 4 runners because of this exact problem. i have requested reimbursement for the brake repair, but toyota has told me that they will not reimburse me, as brakes are not covered under the recall notice. i find this extremely disturbing and feel that toyota is avoiding taking responsbility. i have complained to their customer relations department, who have been totally uncooperative. is this something that you can look into or help me with. it seems silly that toyota would not accept responsbility for something that was an obvious defect, for which they admit.. | |||
| 02/07/2011 | 72564 | ||
| This morning i stopped at the end of my driveway to wait for the garage door to go up. i stepped on the brake and stopped. after i was stopped my 4runner accelerated hard and i had to use both feet on the brake to hold it. i shifted in to neutral and the engine continued to race. it eventually stopped and i was able to pull in to the garage and park. it was very frightening. i was in 4 wheel drive mode due to snow and ice on the roads. after i parked in the garage, i shifted back to two wheel drive. | |||
| 05/09/2010 | 78500 | ||
| Tl*the contact owns a 2004 toyota 4runner. while driving at approximately 50 mph, the contact applied the brakes but the vehicle surged forward. the contact depressed the brake pedal again but the vehicle would not stop. he was able to pull over and turn the vehicle off. upon restart, the engine revved so the contact shut the vehicle off again. the vehicle was towed to an authorized dealership where the contact was informed that the brakes were slightly warped but could not find the cause for the acceleration. the current and failure mileages were approximately 78,500. | |||
| 01/15/2010 | 65000 | 1 | |
| I have a 2004 toyota 4 runner, which i believe is not subject to a recall, and on three occasions the accelerator has become stuck. each time it occurred when i accelerated more than normal, and each time once my foot went off the pedal the car kept accelerating. each time i was able to stop it by braking. two of the occasions occurred back to back less than a minute apart. i am somewhat afraid to drive the car and certainly afraid to accelerate hard. there was a floor mat and i have removed it. *tr | |||
| 11/15/2009 | 71000 | ||
| Tl*the contact owns a 2004 toyota 4runner. while driving 55 mph on a highway without his foot on the accelerator pedal, and making a right turn but the vehicle keeps going at about the same speed. contact states that he has to brake very hard to get the car to slow down to make the turn. failure mileage was 71,000 and the current mileage is 72,000. contact has not called the dealer. | |||
| 06/06/2008 | 600000 | 1 | |
| I have a 2004 toyota 4-runner. about 2 years ago as i was driving down a local highway at about 45 mph, my 4-runner suddenly took off as if the cruise control engaged. however, the cruise control was not on. this is the one & only time this happened. i feel like this incident should be noted since toyota has not recalled any 4-runners. maybe there have been other similar complaints on the same vehicle as mine. *tr | |||
| 12/21/2009 | 20000 | 1 | |
| Sudden acceleration , where the brakes have to be applied to stop vehicle. this has happened numerous times since vehicle was purchased new in 2004. *tr | |||
| 01/02/2010 | 40400 | ||
| Tl* the contact owns a 2004 toyota 4runner. while driving approximately 5 mph into a parking space with her foot on the brake pedal, the vehicle accelerated on its own without warning. she applied extreme pressure to the brake pedal; however, the vehicle failed to stop and crashed into another vehicle. the front end of the vehicle was damaged and repaired. the mechanic test drove the vehicle, experienced the failure and advised the contact that they would not release the vehicle since it was too dangerous to drive. the dealer was notified and advised the contact that an inspector within their legal department would diagnose the failure since it was involved in a crash. the failure and current mileages were 40,400. updated 03/04/10 *bf | |||
| 09/01/2005 | 50000 | 6 | 07/01/2005 |
| Tl*the contact owns a 2004 toyota 4 runner. while driving approximately 15 mph on normal road conditions; proceeding to a stop signal pressure was applied to the brake pedal, followed by an unintended and forceful acceleration. the driver was able to come to a complete stop. the failure occurred intermittently. the vehicle was taken to an authorized dealer for inspection. the technician was unable to duplicate the failure. the vehicle has not been repaired. the failure mileage was 50,000. the current mileage was 111,000. updated 02/18/10 | |||
| 05/12/2009 | 78000 | 1 | |
| I have a 2004 toyota 4runner and a few months ago the accelerator pedal got stuck under the rubber floor mat. i purchased the rubber floor mat from a toyota dealer and it was made specifically for the 4 runner. when the pedal got stuck, the engine was running wide open. i managed to get the vehicle in neutral and stopped before hitting anything. it was very frightening. it appears like the mat slid forward and that was what caused the pedal to get stuck. i had recently cleaned the mat and may not have had it positioned properly when i reinstalled it. i think the design of the mat is not safe due to the thickness of the mat at the front near the pedal. future incidents are likely if the mat is loose and slides forward. i did have a carpeted mat under the rubber mat. the carpeted mat came with the 4runner when i bought the vehicle. this likely contributed to the rubber mat coming loose and sliding forward. if not installed properly, it appears like the carpeted mat could also slide forward and may cause the accelerator to get stuck. *tr | |||
| 08/13/2006 | 47000 | 1 | |
| Dirt road, moderate braking, slight skid, abs/trac/vsc lights illuminated, second time happened. reset the first time manually by tricking computer to reset. second time, no go. vsc/abs/trac computer may be bad. *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 05/02/2011 | 1 | ||
| 2004 toyota 4 runner. consumer writes in regards to national safety recall complaint *tgw the consumer stated the dealer wanted him to sign an arbitration agreement as a condition to address the recall. the consumer stated he signed the agreement, but he also wrote it was under protest/duress. *jb | |||