Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
12/01/200939000
 Defect occurs during winter conditions only. while stopped & icy conditions exist, the vehicle has excessive hesitation when the gas pedal is depressed. the computer control allows the vehicle to more forward very slowly for at least 5 to 10 seconds after the pedal is depressed. when at a stop sign or light, this condition has lead to close calls while i have inched into the intersection. not having the ability to accelerate to avoid oncoming vehicles has been problematic. the dealer noted the vehicle is working properly. the mechanics noted another customer had their vehicle in for the same issue & told him the same thing. note that this condition has occured each winter since i purchased the vehicle, but there appeared to be little that the dealer would fix since they did not believe there was a problem. i have assumed the root problem is with the computer control system, but i am not a mechanic.
08/29/2008440271
 While making a left turn at a controlled (light) intersection, my rear wheel skidded slightly on the wet pavement. at that point the abs system kicked in and totally locked up the left rear wheel causing the vehicle to spin 180 degrees and tearing the right rear tire completely off the wheel. during this spin i had absolutely no control over the vehicle which ended up crossing the highway divider before coming to rest in the lane of the opposing traffic. fortunately no vehicles happened to be in that lane at the time or there would have been a very serious accident. i had the vehicle towed to the nearest toyota dealer who claimed that a check of the computer revealed no erroneous message from the abs system, leading them to conclude that there was no equipment failure despite the obvious evidence of the tire having been torn off the wheel. i feel that if this had occurred at even a moderately higher speed the vehicle would have overturned, and if it had occurred at highway speed would have led to serious injuries or fatalities. once i described the incident as a serious safety issue the dealer refused to work on the car claiming legal liability concerns. *tr