Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/16/2012 | 1 | ||
| About two weeks ago, i discovered two cracks on my dash, one by the driver side close to the wind shield and one by the passenger ( in between the compartment and radio) i decided to search the cause and to my surprise this is apparently common on many toyota 4runners, sienna's, highlanders and others. i also was disappointed to read that toyota won't take any responsibility and are quick to respond that car is out of warranty or caused by ones neglect. this can be a hazard. this is why i chose to report it. a lot of what i have read is that it will only get worse and my concern is that if these cracks get close to the airbags it will allow the already weakened dash to deploy the airbag and cause injury or even worse an accident. i believe this issue warrants some kind of attention or investigation. toyota owes some kind of acknowledgement to consumers and put safety first. they make us feel as we are the perpetuators and they are the victims. proof is in the changes they have made to the dashboard quality on the newer models. many consumers do not have the $1000 to replace a dash and choose to either ignore or find a third party to fix which can make it worse. *tr | |||
| 12/05/2011 | 1 | ||
| My 2005 4runner is in great shape besides the dashboard. my dashboard is cracked all over. the vehicle is garage kept and has tinted windows. after doing a google search, it appears that there are a tremendous amount of people with the same issue. this should be recalled and replaced. when the vehicle was at the dealership for service, i asked the price for replacement and it was several thousand dollars. this will surely decrease the value of my vehicle and could be dangerous if the airbags went off and the cracked dash cuts someone. *tr | |||
| STRUCTURE - BODY | |||
| 08/08/2012 | 90221 | ||
| Tl-the contact owns a 2005 toyota 4runner. the contact stated numerous cracks were found along the dash board. the contact mentioned that the passenger side air bag was expose which could cause it to deploy without any impacts. the vehicle was not taken to the dealer. the failure mileage was 90,221. pmb | |||
| 08/08/2012 | 90221 | ||
| Tl-the contact owns a 2005 toyota 4runner. the contact stated numerous cracks were found along the dash board. the contact did not take the vehicle to a dealer or a local mechanic. the stated there are cracks around the passenger side air bag. the contact stated the air bag could deploy without impact due to the cracks. the failure mileage was 90,221. jo | |||
| 08/09/2012 | 39000 | 1 | |
| My wife reported a thin crack in the dash assembly on our 4runner. the car is kept in a garage and she uses a sun visor when parked at work. although it is a 2005 limited 4 wheel drive model, it only has 39,000 miles on it. there are cracks on the drivers side dash corner and three in different areas of the dashboard. no accidents and no children banging on the dash. noticed online this is a common complaint. nice if toyota assisted in a very expensive repair. *tr | |||
| 08/09/2012 | 39000 | ||
| My wife reported a thin crack in the dash assembly on our 4runner. the car is kepted in a garage and she uses a sun visor when parked at work. although it is a 2005 limited 4 wheel drive model, it only has 39,000 miles on it. there are cracks on the drivers side dash corner and three in different areas of the dashboard. no accidents and no children banging on the dash. noticed online this is a common complaint. nice if toyota assisted in a very expensive repair. | |||
| 11/04/2011 | 119230 | ||
| The cable on the spare tire lift mechanism freyed and became stuck. the spare tire would not come down all the way. when i did get it down, i inspected the cable and it was badly damaged by the retraction mechanism. cable could have easily failed and dropped the spare tire onto the road while driving. toyota has recalled a similar mechanism on the seina model, however, they told me it was not on recal for the toyota 4runner. failure of that cable on the expressway could cause a serious accident. toyota wants $250 to replace the mechanism which is a poor design and will fail again. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 10/16/2007 | 12000 | 1 | |
| Severe under carriage rust,excessive corrosion of alloy rims ,all 5 wheels. *tr | |||