Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
0040611/28/200610021180Direct-type tire pressure warning system diagnostic tips. *kb03/21/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
06/15/201252000
 Tl- the contact owns a 2005 toyota 4runner, equipped with cooper discoverer atr tires, size: 265/65/17. the contact was traveling 55 mph when a vibrating sound emitted from the tires. the contact confirmed that the front passenger side tire was flat. the vehicle was taken to the dealer. the dealer confirmed the failure was caused by tread separation. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 52,000. kmj
05/09/201147241
 Tl*the contact owns a 2005 toyota 4-runner. the contact noticed a metal cap attached to the valve stems was frozen, preventing him from removing them. as a result, he was unable to add air to the tires. the contact expressed concern over possibly losing control of the vehicle and crashing due to the tires being under inflated. an authorized dealer refused to remove the frozen caps and informed the contact the tire sensors would fracture if they did so, and he would be responsible for the repairs. the manufacturer was made aware of the failure and was going to contact the dealer on the contact's behalf. the failure and current mileages were 47,241.
05/09/201147241
 Tl- the contact owns a 2005 toyota 4runner. the contact noticed a metal cap attached to the valve of his tires had froze onto the valve preventing him from removing it. as a result, he was unable to put air into the tires and without the adequate amount of air in the tire, he may lose control of the vehicle and cause a crash. the dealer refused to remove the metal cap since they informed the contact that it would fracture the censor and he would be responsible for the repairs. the manufacturer was notified of the failure and was contacting the local dealer on his behalf. the contact was awaiting a response. the current and failure mileages were 47,241. bw
09/26/2008665401
 Tire stem valve caps are unable to be removed due to a defect in manufacturing (all 4 tires plus the spare). i am unable to add or remove air from the tires causing a safety hazard. the manufacturer acknowledges the problem but refuses to repair or replace at no charge. the only option offered by the manufacturer is they have offered to break the part off and charge us to replace it (>$500 repair). no accident has yet been caused. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
10/05/201050000
 I am constantly having to take my car into my tire dealer, because they are losing tire pressure, and the tpms tire sensor indicator is showing the tires are low. i am concerned tht this is a seriuos dangerous situation. i feel toyota should replace theses defective sensors at no charge.
01/01/200860000
 The tpms sensors on my 2005 toyota 4runner failed when the metal valve stem caps provided with the car corroded to the valve stem threads. the vehicle had roughly 60k miles on it when this began to occur. i inquired about this at the dealer and was told that the issue was caused by road salt and the metal caps on metal valve stem threads (dissimilar metals). i was also told that toyota recognized the cause of the issue as the metal caps and replaced them with plastic caps on newer 4runners. the dealer was unwilling to replace the tpms sensors on my vehicle however without having to pay for the parts and labor (~ $500 job). the toyota customer service hotline told me the same story on two occasions. after searching on a toyota 4runner forum, i discovered this to be a common problem on many 4runners. my tpms sensors were replaced with regular valve stems by a local tire shop, which is what is currently on my vehicle. to date, i haven't had an issue with the tires as i regular monitor the pressure manually. i am concerned with the issue and toyota's unwillingness to reconcile the safety concern.
06/08/2007300001
 My 05 toyota 4runner has pressure monitors and the valve cores continue to leak air, making the vehicle unsafe to drive, since the tires are continuously losing air and going flat. have to constantly be stopping and putting more air in them. tire shop says the stems have to be replaced through toyota, since they are part of the tire pressure monitoring safety system. toyota just puts air in them and send me on my way. this has been happening since 07. even with extended warranty, they will not replace the stems. i just do not drive the toyota much anymore, since i do not think it is safe. i have other vehicles to drive. but would like to have a safe vehicle again. i have spoken to toyota hq and they refer me back to the dealer.. i do not live close to the dealer, several hours drive to get there. *tr
09/26/2008665401
 Tire stem valve caps are unable to be removed due to a defect in manufacturing (all 4 tires plus the spare). i am unable to add or remove air from the tires causing a safety hazard. the manufacturer acknowledges the problem but refuses to repair or replace at no charge. the only option offered by the manufacturer is they have offered to break the part off and charge us to replace it (>$500 repair). no accident has yet been caused. *tr
TIRES - SIDEWALL
10/27/200730079112/20/2005
 Driving west on interstate 8 at appx 77 mph; 60 miles east of yuma when right rear tire sidewall blew out. vehicle swerved severely but was manageable. roadway was dry, 90 degrees f, no debris, tire still in owners possession. *tr
07/03/200612960109/26/2005
 I had just begun acceleration from a stop sign when i heard a noise and the 4runner became loose on the back left. it was making a noise like i had never heard before. i was able to pull to the side of the road after about 100 yards. on inspection, the sidewall had blown in a straight line from about 2 inches from the rim toward the tread creating a nearly straight gash that i could stick my entire hand into. i took the vehicle to gosch toyota (the dealer who sold me the vehicle 8 months ago). they said they do not take care of warranty issues with tires. i took the vehicle to america's tire and they attempted to contact bridegestone for warranty authorization. bridgestone was not open. the service manager agreed to try to call them on wednesday. *jb