Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
07/19/20063500103/17/2006
 Dt*: the contact stated while driving 60 mph on normal road conditions, the surf board strapped to the luggage rack flew off. the contact noticed the rear cross bar detached from the rack side rails. no warning signals were observed. the dealership and the manufacturer did not accept responsibility because the front cross bar moved towards the rear hitting the rear cross bar forcing its detachment. the cross bars were adjusted to the side bars by thumb screws. the contact expressed concern because the board could hit another vehicle with fatal consequences. the contact was also convinced the thumb screws were not safe to strap any load on the luggage rack.