Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/20/2012 | 59000 | ||
| I come to a stop and my vehicle pulls, like somebody hit my vehicle from behind. its constant , it happens all the time. i did take it to a dealer and they said there was nothing that could be done, they advised toyota had not come out with a recall yet for that problem. they advised it was a common problem with the drivetrain . i really do not want this vehicle any more if it is always going to do this.. what makes me mad is that i just bought this vehicle in july....... what can be done . | |||
| 08/11/2012 | 103000 | ||
| Tl-the contact owns a 2007 toyota 4runner. the contact stated that while driving 5 mph and applying the brakes, the brakes abnormally traveled to the floorboard. the abs system warning light then illuminated. the vehicle was towed to the dealer who replaced the hydro-booster braking system. the manufacturer was notified who advised that there were no recalls and he should file a complaint. they offered no further assistance. the failure mileage was 103,000 and the current mileage was 104,000. kmj | |||
| 08/11/2012 | 103000 | ||
| Tl-the contact owns a 2007 toyota 4runner. the contact stated his abs failed while driving 5 mph. the contact stated he depresses the brake pedal and it went all the way to the floor. the abs system warning light started to illuminate. the vehicle was towed to the dealer who replaced the hydro-booster braking system at a cost of $3074 to the contact. the manufacturer was notified who stated there was no recall and he should file a complaint. they offered no other assistance. the failure mileage was 103,000 and the current mileage was 104,000. mw | |||
| SERVICE BRAKES, AIR | |||
| 06/01/2008 | 23000 | 1 | |
| Purchased pre-owned 4 runner ?certified? from russel toyota 12/07 with approx 21k miles. complained of unusual brake performance immediately but was told the vehicle was ?performing to factory specs? brake performance issues including aggressive stopping, stiff pedal, loss of pressure, and random ?anti-skid system? responses nearly caused a few accidents. on 3/14, approx 23k miles, complete brake failure, no pressure, accident avoided and coasted vehicle to a stop, pressure did not return. 4runner towed to dealer, master cylinder was ?internally leaking? and replaced. symptoms continue and vehicle is completely unsafe. numerous attempts have failed to re-produce the intermittent problem at the dealer and therefore the dealer keeps saying there is nothing wrong. vehicle is unsafe and toyota unwilling to help and referred us to ncds dispute resolution program or told us we can file a suit. this vehicle is unsafe and should be replaced. breaks continue to fail/malfunction approximately 1 time per week. dealer always says no problems found. *tr | |||
| SERVICE BRAKES, ELECTRIC | |||
| 12/23/2009 | 42662 | 1 | |
| No brakes: brake pedal went all the way to the floor without vehicle stopping. upon my personal inspection at time of incident, i found the brake fluid reservoir to be full and no brake fluid leaks,anywhere, were found. the toyota service manager where i bought the vehicle stated that cause was a defective master brake cylinder assembly. i believe this is a manufacturing quality issue as i have not heard of a master brake cylinder assembly malfunctioning within a two year time frame. *tr | |||
| 06/01/2008 | 23000 | 1 | |
| Purchased pre-owned 4 runner ?certified? from russel toyota 12/07 with approx 21k miles. complained of unusual brake performance immediately but was told the vehicle was ?performing to factory specs? brake performance issues including aggressive stopping, stiff pedal, loss of pressure, and random ?anti-skid system? responses nearly caused a few accidents. on 3/14, approx 23k miles, complete brake failure, no pressure, accident avoided and coasted vehicle to a stop, pressure did not return. 4runner towed to dealer, master cylinder was ?internally leaking? and replaced. symptoms continue and vehicle is completely unsafe. numerous attempts have failed to re-produce the intermittent problem at the dealer and therefore the dealer keeps saying there is nothing wrong. vehicle is unsafe and toyota unwilling to help and referred us to ncds dispute resolution program or told us we can file a suit. this vehicle is unsafe and should be replaced. breaks continue to fail/malfunction approximately 1 time per week. dealer always says no problems found. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 05/01/2011 | 28000 | ||
| Tl-the contact owns a 2007 toyota 4runner. the contact stated that while driving, there was a beeping noise in the engine area and the brake pedal began vibrating. the vehicle was taken to the dealer who performed a diagnostic that located the failure at the abs brake actuator. the vehicle was not repaired. the failure and the current mileage was 28,000. kmj | |||
| 05/01/2011 | 28000 | ||
| Tl-the contact owns a 2007 toyota 4runner. the contact stated while driving there was a beeping noise in the engine area and brake pedal vibrates. the vehicle was taken to the dealer performed a diagnosed that located the failure at the abs brake actuator. the vehicle has not been repaired. the failure and the current mileage was 28,000. li | |||
| 03/22/2011 | 55000 | ||
| 2007 toyota 4runner with 55,000 miles. hydroboot assembly (abs brake system computer and motor assembly) abruptly went out on march 22 with my 18 yo driving. he could not immediately get the car to stop using all of his strength and force. toyota dealership claims this is a freak occurance. if this would have been on a highway or my 15 yo with learners permit driving, this would have been a fatal accident. toyota says out of warranty and sorry | |||
| 08/27/2010 | 80481 | ||
| Tl-the contact owns a 2007 toyota 4runner. the contact was driving approximately 15 mph proceeding to make a right turn. when the brakes were engaged there was a loud screeching noise outside of the vehicle; and several warning indicators illuminated on the instrument panel. suddenly, the engine stalled. the ignition was turned off, and then restarted. the vehicle resumed and when the brake pedal was applied there was no power response. the contact drove over a curbside and the vehicle came to a complete stop. the vehicle was towed two different independent mechanics and they informed that the failure was related to the entire brake system. the vehicle was towed to an authorized dealer for a third diagnosis and repair at the time of the complaint. the failure mileage was 80,481. the vin was unavailable. js | |||
| 04/29/2010 | 25580 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) vehicle is a toyota 2007 4runner sr5. vin [xxx]. the plastic cover (toyota part no.72124 35010) that fits over the front driver seat hold down bolts broke off and slid under the brake pedal. the brakes could not be used until i removed the loss part. *tr | |||
| 01/01/2010 | 20000 | 1 | 11/10/2007 |
| Tl*the contact owns a 2007 toyota 4 runner. he stated that when he was driving 30 mph and began slowing down with his foot on the brake pedal, the braking system failed and the vehicle did not slow down. he then depressed the brake pedal very hard multiple times to stop the vehicle. the failure has also occurred 5 times. the vehicle was then taken to the dealer who stated that there was nothing wrong and the failure could not be duplicated. no repairs were made to the vehicle. the failure mileages was 20,000. the current mileage is 25,000. updated 6/1/10 *cn updated 06/04/10 | |||
| 12/18/2009 | 40000 | 1 | |
| I drive a 2007 toyota 4runner sr5 and believe it has the same issue with brakes as the toyota prius. when i try to brake on a bumpy road, the brakes do not properly work when i have to stop going more than approximately 25 miles per hour. the car makes a beeping noise then the car's brakes fail, then they overcorrect by becoming extra sensitive once off the bumpy section of road. this has happened on numerous occasions - i was just not sure it warranted a complaint - i was not sure if that was normal. i do not feel safe driving my car on bumpy roads as it is not safe. *tr | |||
| 04/10/2008 | 10000 | ||
| Tl* the contact previously owned a 2007 toyota 4runner. the contact stated that the braking system was defective because when she would depress the brake pedal, the vehicle would shake and keep moving forward. the contact noticed the issue at least 6 times. she took the vehicle to the dealership and after the dealer test drove the vehicle, she was informed that they could not find anything wrong with the vehicle. she called the manufacturer and a representative was sent to inspect the vehicle; however, the rep stated that they could find nothing wrong with the vehicle. the contact traded the vehicle for another. the current and failure mileages (when the contact returned the vehicle) were approximately 10,000. | |||
| 06/01/2008 | 23000 | 1 | |
| Purchased pre-owned 4 runner ?certified? from russel toyota 12/07 with approx 21k miles. complained of unusual brake performance immediately but was told the vehicle was ?performing to factory specs? brake performance issues including aggressive stopping, stiff pedal, loss of pressure, and random ?anti-skid system? responses nearly caused a few accidents. on 3/14, approx 23k miles, complete brake failure, no pressure, accident avoided and coasted vehicle to a stop, pressure did not return. 4runner towed to dealer, master cylinder was ?internally leaking? and replaced. symptoms continue and vehicle is completely unsafe. numerous attempts have failed to re-produce the intermittent problem at the dealer and therefore the dealer keeps saying there is nothing wrong. vehicle is unsafe and toyota unwilling to help and referred us to ncds dispute resolution program or told us we can file a suit. this vehicle is unsafe and should be replaced. breaks continue to fail/malfunction approximately 1 time per week. dealer always says no problems found. *tr | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 01/06/2007 | 200 | 1 | 01/07/2006 |
| Tl* - the contact stated that the brake and accelerator pedals were approximately an inch apart. the contact stated that while applying the accelerator he also inadvertently applied the brake pedal. *ak updated 1/31/2007 - *nm | |||