Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
AC0059911/05/1999609180Information on system improvement for auto a/c amplifier. *tt12/23/1999
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
AX0049903/19/1999604667Subject regarding toyota dinghy towing guide. *tt05/07/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
09/16/2008740001
 I entered the freeway and suddenly my car accelerated and i had no control over it. i was scared to death. all i could do was steer. i stayed in the right lane and steered up the exit ramp. i pushed the car into neutral, stayed on the brake, and it coasted to a stop at the top of the ramp, just before it entered the intersection. i put it back into drive, and it took off again. i pushed it back into neutral and steered into an empty parking lot. i put it in drive again and it was fine. i drove around the parking lot. finally, i decided it was safe to drive home, but not on the freeway. when i took it to a mechanic, he determined that nothing was wrong with the car. by chance, he discovered that the tip of the mat had apparently been resting against the bottom tip of the accelerator. he cut off the tip of the mat. i remembered that this had happened about two years prior, on a busy street, as i drove out of a car wash. i had the car towed home. another mechanic found nothing wrong with the car. it was probably the mat that first time, too. both incidents, especially the second one, were extremely frightening. all i could was thank god that there was no collision. *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01/01/1999
 My neighbor and i purchased toyota avalon's three weeks apart from sparks toyota. he in december '98, and i in january '99. after two weeks of owning my car i asked him if he had a foul odor in his car as i did, he said, yes. we pursued the cause together. called toyota in torrance, ca, and a women admitted that the odor was coming from the a/c. she stated it could go away by itself or to minimize the odor, run the a/c on outside air. called sparks toyota service department, they stated it could be a clogged or restricted condensation line. we both had our cars checked out, no problem was found with the drain lines. both cars were sprayed with a bacterial deodorant. service manager recommended to have factory representative troy hewel look at one of our cars to make a determination as to the cause of the odor. we complied. hewel at first did not know of any problem, but during our conversation he produced material from honda/articles from usa today/automotive news and the university of california, berkley wellness letter about issues with a/c evaporators. both of us agreed to have our evaporators replaced, as suggested by the hewel. to the both of us it seems to be an industry problem. why isn't the buyer informed of the odor at purchase? why in this case, does toyota at first deny that there is an a/c problem, but when questioned further, admits there is? what health risks are involved for driver and passengers? isn't there also an environmental concern, by using fresh air (instead of recirculation) to cool the car, more fuel has to be burnt, raising the pollutent levels admitted to the atmosphere? we would like to hear from nhtsa on these issues, thank you! *ak