Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/10/2012 | 160000 | ||
| Tl* the contact owns a 2002 toyota avalon. while driving approximately 65 mph, the driver of the vehicle crashed into a cement divider on the highway. the air bags did not deploy. the police reported to the scene and a report was filed. the driver of the vehicle and the contact, who was in the front passenger seat, was transported to the hospital by ambulance. the driver of the vehicle suffered a neck injury that required surgery and the contact suffered a concussion and fractured vertebrae, also requiring surgery. the contact stated prior to the crash the air bag light would illuminate intermittently. the vehicle was destroyed. the approximate failure mileage was 160,000. | |||
| 06/10/2012 | 160000 | ||
| Tl- the contact owns a 2002 toyota avalon. while driving approximately 65 mph, the driver of the vehicle crashed into a cement divider on the highway. the air bags did not deploy. the police reported to the scene and a report was filed. the driver of the vehicle and the contact, who was in the front passenger seat, was transported to the hospital by ambulance. the driver of the vehicle suffered a neck injury that required surgery and the contact suffered a concussion and fractured vertebrae, also requiring surgery. the contact stated prior to the crash the air bag light would illuminate intermittently. the vehicle was destroyed. the approximate failure mileage was 160,000. kmj | |||
| 06/10/2012 | 160000 | ||
| Tl- the contact owns a 2002 toyota avalon. while driving approximately 65 mph the driver of the vehicle crashed into the cement divider on the highway. the air bags did not deploy. the police reported to the scene and a report was filed. the driver of the vehicle and the contact who was in the front passenger seat were transported to the hospital by ambulance. the driver of the vehicle suffered a neck injury that required surgery and the contact suffered a concussion and a fractured vertebrae also requiring surgery. the contact stated prior to the crash the air bag light would illuminate intermittently. the vehicle was destroyed. the approximate failure mileage was 160,000. da | |||
| 10/05/2011 | 101000 | ||
| Tl* the contact owns a 2002 toyota avalon. the contact was driving 30 mph during inclement weather when the vehicle suddenly accelerated and crashed into an embankment. the air bags did not deploy and the vehicle was destroyed. the contact was not injured during the crash. the contact called the manufacturer and filed a complaint. the manufacturer also stated that an engineer would be sent to inspect the vehicle. the manufacturer inspected the vehicle but did not give any details of what caused the crash. the failure mileage was 101,000. | |||
| 07/27/2010 | 104281 | ||
| Tl* the contact owns a 2002 toyota avalon. the contact stated that upon starting the vehicle, the air bag warning light was illuminated on the instrument panel. the vehicle was taken to an authorized dealer where the contact was informed that there was a damaged wire connector under the front driver seat. the vehicle was repaired yet the failure recurred approximately two months later. the vehicle was taken back to the authorized dealer where the electronic control module was repaired yet, the failure persisted. the vehicle was taken back to the dealer where the air bag sensors were replaced but to no avail. the vehicle was taken to a different dealer where the contact was informed that the wiring for the front driver side air bag exhibited a short. the vehicle was not further repaired. the failure mileage was 104,281 and the current mileage was 113,000. | |||
| 07/27/2010 | 104281 | ||
| Tl-the contact owns a 2002 toyota avalon. the contact stated that upon starting the vehicle, the air bag warning light was illuminated on the instrument panel. the vehicle was taken to an authorized dealer where the contact was informed there was a damaged wire connector under the front driver's seat. the vehicle was repaired. the failure recurred approximately two months later. the vehicle was taken back to the authorize dealer where the electronic control module was repaired. the failure continued. the vehicle was taken back to the authorized dealer where the air bag sensors were replaced. the failure continued. the vehicle was taken to a different authorized dealer where the contact was informed the wiring for the front driver's air bag shorted out. the vehicle was not repaired. the failure mileage was 104,281 and the current mileage was 113,000. sm. | |||
| 09/13/2010 | 39600 | ||
| Tl-the contact owns a 2002 toyota avalon. while driving approximately 30 mph the air bag warning light illuminated. the vehicle was taken to an authorized dealer where he was advised to have the air bags replaced. the vehicle was not repaired. the failure mileage was 39,600 and the current mileage was 39,800. sm. | |||
| 01/20/2009 | 1 | ||
| Moving the driver's seat in my 2002 toyota avalon causes the air bag light to illuminate. manually pushing a connector together beneath the seat - difficult as that is to reach - can extinguish the light on the console. i assume that when the light is on that the air bag restraint is inoperable. this situation is caused solely by the action of advancing or reversing the seat to allow for various size drivers. this dangerous action has occurred many times during the past 7 years that i have owned the vehicle. *tr | |||
| 01/02/2002 | 1 | 12/01/2001 | |
| Picked up the car on 12/31/01 without any problems. beginning 1/2/02, the front passenger srs warning light flashed on an off intermittently. took to dealer 1/3/02. they determined that the wiring had been incorrectly routed under the front passenger bucket seat and had become crimped when the power seat was moved. the dealer is making the repairs which includes removal of the front passenger bucket seat. i am pleased with their response, but concerned that such a problem could occur and that there may very well be more cars with the same problem.*ak | |||
| AIR BAGS - FRONTAL | |||
| 03/23/2003 | 1 | ||
| The vehicle was involved in a head on collision while driving 15 mph yet the frontal air bags did not deploy. *nlm | |||
| 01/27/2002 | 1 | 11/01/2001 | |
| At about 35 mph, i broad sided a car that ran a stop sign. the entire front end of my vehicle was crushed to the point of pushing the radiator into the engine block. the crash also colapsed the upper and lower portions of the unibody frame on the front end ($11,500 in damage). the front airbags never deployed. the sensors were even pushed back and dislocated. passenger sustained three broken bones and bruises. driver has whiplash. if there is ever a case that airbags should deploy, this is one. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 11/03/2006 | 1 | 03/25/2002 | |
| Srs airbag light blinking on. 11/3/06 brought to dealer to check out, pulled failure code b0116 for left hand squib, checked easily accessible connectors all ok at this time. cleared code and rechecked ok now light out. cost $44.89 told if light returns will need further diagnosis. 11/8/06 srs airbag light back on. *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 01/01/1901 | 1 | ||
| S10 appropriate handling re toyota recent recall customer service action fm owner of 2002 toyota avalon involved in accident in 2004 and the side airbags did not deploy. *kb | |||
| 04/25/2009 | 1 | ||
| Airbag light on 2002 toyota avalon with 65000 miles was flashing and took to dealer. diagnosed with b1141 code -side airbag sensor assembly malfunction. cost to repair included complete replacement of the driver seat at $2000. find this cost unreasonable and don't trust dealer that there is not a cheaper way to fix. interesting that i had two side collisions and in either case, side airbag did not deploy. defective airbag assembly should be replaced at no charge due to safety issue. *tr | |||
| 1 | 02/15/2002 | ||
| The vehicle was involved in a side collision, and the side air bags did not deploy. *mr *tt *jb | |||
| 1 | |||
| Email fwd fm fhwa request procedure for reporting matter re failure of side airbag to deploy *mr the side airbag failed to deploy when the vehicle was hit on the drivers side by a driver going through a red light. scc | |||