Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/15/2010 | 143000 | ||
| Tl* the contact owns a 2002 toyota avalon. the contact was driving approximately 35 mph when the steering wheel suddenly locked and caused the vehicle to veer off road, crashing into a tree. the contact was reported injured and was transported to the hospital via ambulance. a police report was filed. the vehicle was then towed to a independent mechanic where it was deemed as destroyed. the manufacturer was contacted and advised him that there was a recall on the vehicle in regards to nhtsa campaign id number 10v345000 (steering) but the vehicle was never brought in for recall repairs. the failure mileage was approximately 143,000. | |||
| 12/15/2010 | 143000 | ||
| Tl-the contact owns a 2002 toyota avalon. the contact stated that while driving approximately 35 mph the steering wheel suddenly locked and veered off the road and crashed into a tree. the driver of the vehicle was injured and was transported to the hosiptal via ambulance. the police were called and a report was available. the vehicle was towed to a indpendent mechanic where it was deemed destroyed. the manufacturer was contacted and they advised him that there was a recall on the vehicle in regards to nhtsa campaign id number 10v345000(steering), but it wasn't taken care of. the failure mileage was approximately 143,000. tb | |||
| 06/10/2006 | 25000 | ||
| I've had my 2002 toyota avalon since it had about 25500 miles. it now has about 77500. from the start of owning the car, the tires were worn as if the car was not aligned properly. we had it aligned at a reputable company, purchased top of the line michelin tires. they wore incorrectly just as the first ones on the car when we bought it in spite of property rotating of them, etc. last nov or so, we replaced the tires again which should have lasted much longer than they did. again, the tires are wearing improperly. we have had the car aligned no less than once per year. another issue is the steering. if you bearly move the stearing wheel it overcorrects. i've learned to drive it carefully with this issue, but every person who has driven is astounded at their first experience. i've sending this now because i received a recall on the steering column and telephoned the dealer to ask if this is why it is recalled. he said it isn't. therefore, i think someone should be aware of these issues with this vehicle. other than these items, the car has been a great vehicle. | |||
| 09/21/2010 | 71000 | ||
| 2002 toyota avalon was repaired due to recall on steering column. after repair, i was able to turn off ignition while car was in drive mode. which safety defect is worse? | |||
| 09/01/2010 | 30000 | ||
| Tl-the contact owns a 2002 toyota avalon. the contact stated that he received a recall notice for recall 10v345000 (steering) but when he called the dealership, he was told that no parts were available at that time and they were unsure of when they would become available. the contact experienced no failure but was concerned that the failure could cause an accident if it occurred. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who verified that there were no parts available. the current and failure mileages were approximately 30,000-bk | |||
| 09/21/2010 | 71000 | ||
| 2002 toyota avalon was repaired due to recall on steering column. after repair, i was able to turn off ignition while car was in drive mode. which safety defect is worse? | |||
| 09/01/2010 | 30000 | ||
| Tl-the contact owns a 2002 toyota avalon. the contact stated that he received a recall notice for recall 10v345000 (steering) but when he called the dealership, he was told that no parts were available at that time and they were unsure of when they would become available. the contact experienced no failure but was concerned that the failure could cause an accident if it occurred. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who verified that there were no parts available. the current and failure mileages were approximately 30,000-bk | |||
| 09/14/2010 | 92000 | ||
| Tl-the contact owns a 2002 toyota avalon. the contact stated that he received a recall notice : nhtsa campaign id number: 10v345000 component: steering, for his vehicle. the dealer was contacted to make an appointment and they advised him that they do not have the part in stock. the dealer have taken his information so that when the part becomes available they will call him. the contact feels that his vehicle will lock if this recall is not performed right away. the failure and the current mileage was 92000.cv | |||
| 12/22/2009 | 122000 | 1 | |
| While driving on the massachusetts turnpike (route 90) my toyota avalon suddenly turned to the left (driver's side) and struck the highway median. i had no control of my avalon and the vehicle was unresponsive to turning the wheel and to braking. *tr | |||
| 02/03/2007 | 1 | ||
| I was driving on the high way with cruise control set to 65 mph. when i tapped on the brake to reset the cruise control, not only that the car did not slow down, it actually picked up the speed and started turning around all over the high way in a big | |||
| 06/20/2007 | 1 | ||
| I purchased a certified used car from ira toyota and since i've owned it 4 things have never worked: 1. the seat belts always stick and have been replaced and still do not work. 2. the driver's seat does not move forward and back. the dealer looked at it more than twice and still will not fix it. 3. the steering wheel does not turn smoothly and the dealer does not know why. 4. the vehicle continuously turns to the left, even after all new, superior wheels and tires, new struts and two front end alignments. the dealer: ira toyota could find nothing wrong. *tr | |||
| 05/16/2008 | 42213 | ||
| Tl*the contact owns a 2002 toyota avalon. while driving at any speed, the steering wheel became difficult to turn. when the steering is operative, it is very erratic and hard to control. the steering wheel over compensates and caused several near crashes. the contact took his vehicle to the dealer and they identified the failure as the steering knuckles. the dealer also stated that the steering column needed to be replaced. the vehicle is currently at the dealer for repair. the vin was unknown. the failure mileage was 42,213 and the current mileage was unavailable because the vehicle is at the dealer. | |||
| 03/05/2003 | 1 | ||
| The steering wheel made a loud noise.*jb | |||
| 01/20/2003 | 4 | 01/17/2003 | |
| When a left turn was made, and consumer straightened the wheel, the vehicle continued to turn to the left. *jb the vehicle constantly wandered from side to side, changed lanes without turning the steering wheel, and worsened when traveling farther in distance. the dealer thought it was a tire problem, but the problem continued. after numerous attempts to repair the wandering, the problem continued, and an experienced technician stated that the steering was the problem. the consumer requested to recieve their money back for the vehicle. scc | |||