Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/05/2011 | 101000 | ||
| Tl* the contact owns a 2002 toyota avalon. the contact was driving 30 mph during inclement weather when the vehicle suddenly accelerated and crashed into an embankment. the air bags did not deploy and the vehicle was destroyed. the contact was not injured during the crash. the contact called the manufacturer and filed a complaint. the manufacturer also stated that an engineer would be sent to inspect the vehicle. the manufacturer inspected the vehicle but did not give any details of what caused the crash. the failure mileage was 101,000. | |||
| 10/05/2011 | 101000 | ||
| Tl-the contact owns a 2002 toyota avalon. the contact was driving 30 mph during inclement weather when the vehicle suddenly accelerated and crashed into an embankment. the air bags did not deploy and the vehicle was destroyed. the contact was not injured during the crash. the contact called the manufacturer and filed a complaint. the manufacturer also stated that an engineer would be sent to inspect the vehicle. the manufacturer inspected the vehicle but did not give any details of what caused the crash. the failure mileage was 101,000. kmj | |||
| 10/05/2011 | 101000 | ||
| Tl-the contact owns a 2002 toyota avalon. the contact stated while driving 30 mph during inclement weather the vehicle suddenly accelerated own it's own and crashed into a embankment. during the crash the air bags did not deploy and the vehicle was destroyed. the contact was not injured during the crash. the contact the manufacturer and filed a complaint. the manufacturer also stated a engineer will inspect the vehicle. the manufacturer inspected the vehicle but did not give any details of what caused the crash. the contact is still unaware of what caused the crash. the failure mileage was 101,000. jo | |||
| 06/01/2010 | 118000 | ||
| Tl-the contact owns a 2002 toyota avalon. there was sudden acceleration with her vehicle while her feet was on the accelerator pedal. as she turned into a parking space the vehicle lurched forward and crashed into another vehicle next to her. there was a police report file with the va hospital since it was on the va grounds no one was injured. the left bumper, left headlights and hood was crushed in. the vehicle was towed to the dealer where they inspected the brakes ran a diagnostic test and still cannot find the failure. they stated it was no failure for them to repair. the manufacturer was contacted and a claim was file. the failure and current mileage was 118,000....mw | |||
| 03/02/2010 | 100000 | ||
| Tl*the contact owns a 2002 toyota avalon. the contact stated that when she engage the accelerator pedal, to drive the vehicle in reverse, the vehicle accelerated backwards. the contact stated that she put the vehicle in drive to avoid hitting the light pole. the vehicle accelerated over a curb and crashed into a fence. the contact didn't state if a police report was filed or not. the contact was injured. the driver was able to apply pressure to the brakes in order to stop the vehicle. the vehicle was not taken to the dealer for diagnostic testing. the insurance company authorized had the vehicle towed to an auto body shop to be repaired. the approximate failure mileage was 100,000. the approximate current mileage was 100,000. | |||
| 10/10/2007 | 77109 | 1 | |
| In 2007 my 2002 toyota avalon had a serious accident due to sudden acceleration. i was parallel parking, heading slowly forward at no more than 1 or 2 mph when the car suddenly took off. my car struck the car in front of me, careened across the road and sidewalk, and crashed into a truck parked in a driveway across the street. fortunately no body was hurt but people could have been killed especially if there had been pedestrians in the way. as you might expect, i was very shaken. my car was totaled and my insurance company said it had to hold me at fault because toyota refused to take responsibility. i am convinced this was a problem of sudden acceleration not having anything to do with a sticking gas pedal as i was barely going forward. i believe that the sudden acceleration problem in toyota vehicles should be further investigated and not confined to the recalled models. i would appreciate a response to this email. *tr | |||
| 10/15/2007 | 1 | ||
| 2002 toyota avalon experienced unintended acceleration as it was in the process of being parked in residential garage resulting in damage to the vehicle and garage. stomping brake resulted in stopping against the concrete step up from the garage floor. local toyota service department was called. responder indicated they had never heard of any kind of issue with the vehicle that could have caused this. insurance company rep indicated no history of such an occurrence when claim was filed. still paying surcharge on insurance coverage for accident. three year old granddaughter in back seat at the time. occasional surging feeling when stopped in traffic with foot on brake led to habit of keeping further back from vehicle in front as a precaution. *tr | |||
| 01/15/2010 | 102006 | 1 | |
| Gas pedal stuck. while pulling into work space taking my foot off the accelerator i anticipated the gradual slowdown of my 2002 avalon. the car did not, and actually seemed to accelerate over the cement stopper, and did not slow or stop until i jammed on the break. this happened approximately 2 months ago. at the time had no explanation for it. after hearing about this exact problem with the 2005-2010 models i began to feel there may be a connection. toyota began using this accelerator mechanism in the 2002 avalon. i would like to have my accelerator corrected by toyota. upon calling the local dealer (vero beach fl) i was told that it is not a recalled vehicle, therefore unless the uncontrolled acceleration or stuck gas pedal incident can be reproduced, they can do nothing. *tr | |||
| 02/19/2008 | 90000 | 1 | |
| (02/19/2008) was driving my 2002 toyota avalon just before 9 am se in the l lane on rte.2 (ct) at 65 mph with the cruise control on. there was an obstruction in the l lane so i put on my signal, pushed on my brakes and proceeded into the r lane. instead of slowing down, my vehicle continued to speed up. i lost control of the vehicle depits having both feet on the brakes and both hands on the steering wheel. i was swerving from lane to lane in rush hour traffic attempting to avoid the other vehicles. after about a mile, i was able to steer the vehicle into the r guardrail, enabling me to keep the car straight (and out of traffic) so i could use one hand to shift into neutral to stop the vehicle. the entire passenger side of my vehicle was ripped off and strewn along the r shoulder of the highway for about 1/4 mile. the vehicle was totaled and i was fortunate to not hit another car nor suffer any serious injury. obviously, the failure occurred only once. *tr | |||
| 09/09/2009 | 2000 | ||
| Tl*the contact owns a 2002 toyota avalon. while driving approximately 40 mph on normal road conditions the engine began to rev excessively high. suddenly, there was an unintended increase of acceleration. the driver was able to slow the vehicle down; however, the failure occurred whenever the vehicle was in operation. the vehicle was taken to an authorized dealer for diagnostic testing. the failure was contributed to the throttle body and it was repaired. the failure mileage was 2,000. the vin was unavailable. | |||
| 06/18/2007 | 65000 | 1 | |
| My 2002 toyota avalon gas pedal accelerated at a fast speed on its own motion while i was exiting from the 405 freeway on to harbor boulevard located in costa mesa, ca, in 2007 on my way to my home . there was no way that i could stop the car with the brakes or the gas pedal. only by the grace of god was i able to somehow swerve off the exit and into and iceplant field that slowed the vehicle down when i put the ignition in neutral. the car stopped when it plowed in to a mound of planting soil and the engine died. i took the car to orange coast auto repair who were unable to determine what caused this defect after extensive tests. toyota has acknowledged that the 2002 has the same gas pedal and other equipment as the 2005-2010 avalons but has not todate recalled any earlier avalons than the 2005s. if not for the iceplant field, both me and the occupants of one of the other cars stopped at the stop sign in front of me would have been seriously injured or died. i want toyota to recall my 2002 avalon and make rectifying equipment changes so i can drive the car without fear of injuring or killing myself and others. in fact, toyota for some unknown reason (probably economical ) is not recalling all avalons with the same defective equipment. *tr | |||
| 02/03/2007 | 1 | ||
| I was driving on the high way with cruise control set to 65 mph. when i tapped on the brake to reset the cruise control, not only that the car did not slow down, it actually picked up the speed and started turning around all over the high way in a big | |||
| 10/30/2009 | 150000 | 1 | |
| Toyota avalon '02 accelerated and had no brakes going down 35-40' driveway. would knock parked car through house if i did not turn. steered into railroad-tie holding berm. bouncing off the tie slowed momentum of car. was able to turn. still crashed into parked car. totaled my car and parked car. *tr | |||
| 12/20/2006 | 41719 | 4 | 11/02/2001 |
| The care would accelerate without input from the driver. *nm | |||
| 01/01/1901 | 2 | ||
| 2002 toyota avalon experienced sudden acceleration after cruise control was disengaged.***no answer required***.*mr the first incident of sudden acceleration caused the vehicle to impact low trees branches which scratched the hood of the vehicle. the second incident resulted in no damage. *nm | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/01/2011 | 3 | ||
| 2002 toyota avalon. s10 appropriate handling- letter to the secretary from complaint regarding toyota problems *tgw the consumer stated when she applied the brake, the vehicle failed to stop and on one occasion, she went through an intersection. she also stated the accelerator became stuck. the dealer was unable to duplicate the problem. *jb updated 04/05/11 | |||
| 03/01/2011 | 3 | ||
| 2002 toyota avalon. s10 appropriate handling- letter to the secretary from complaint regarding toyota problems *tgw the consumer stated when she applied the brake, the vehicle failed to stop and on one occasion, she went through an intersection. she also stated the accelerator became stuck. the dealer was unable to duplicate the problem. *jb | |||
| 01/01/1901 | 2 | ||
| 2002 toyota avalon with unintended acceleration. consumer states that vehicle accelerated unexpectedly on two occasions. *kb the consumer also stated the right passenger window lowered for no apparent reason. *jb | |||
| 07/07/2009 | 50000 | 1 | 05/01/2002 |
| Tl*the contact owns a 2002 toyota avalon. when she approached a traffic light or intersection and attempted to accelerate, the gas pedal was stuck and the vehicle would not accelerate. she had to engage the accelerator pedal repeatedly before the vehicle would move forward. a local mechanic sprayed the accelerator pedal with some dw40 spray; however, the failure was not corrected. she contacted the dealer. the dealer stated that her vehicle was not a part of the recall; therefore, she will have to pay for the repair. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage is 80,000. updated 03/10/10 *bf updated 05/06/10*jb | |||
| 04/14/2004 | 1 | 02/26/2002 | |
| I proceeded to back out of a parking space at comcast cable. as i was backing up i bumped into a utility pole in the middle of the lot. i applied the brakes and put to car into drive. when i lifted my foot off the brake the car lunged forward striking a parked vehicle and the building. the distance could not have been more than 10 to 15 feet. my wife and i heard a strange sound coming fron under the body of the car. i onformed my insurance company of the fact that some toyota models were being investigated for sudden acceleration problems. he said he would check it out. he informed me that my model(2002 avalon)was not affected. nothing further was done other than to fix the damage to my car.*ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/08/2002 | 7900 | 01/18/2002 | |
| When using the cruise control on a downgrade, the vehicle accelerates up to 20 mph. it seems as if you are going out of control. the vehicle does not downshift at all. | |||