Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/11/2010 | 171000 | ||
| Tl- the contact owns a 2003 toyota avalon. the contact stated the air bag light illuminated on the instrument panel. the contact took the vehicle to the dealer to have nhtsa recall campaign id number 10v354000, steering repair performed in august of 2003 and the air bag light has been on since the recall repair. the steering recall remedy included replacing the steering interlock device. the dealer replaced the air bag on the steering wheel and the clock spring. whenever, the air bag light came on the dealer offered several solutions, but none of them have were performed. the failure mileage was unknown. the current mileage was 171,000. rvk | |||
| 08/11/2010 | 171000 | ||
| Tl- the contact owns a 2003 toyota avalon. the contact stated the air bag light illuminated on the instrument panel. the contact took the vehicle to the dealer to have nhtsa recall campaign id number 10v354000 (steering) in august of 2003 and the air bag light has been on since then. the steering recall was to replace steering interlock device. the dealer replaced the air bag on the steering wheel and then clock spring. each time the air bag light came back on. the dealer had offered to try other solutions, but those had not been performed. the failure mileage was unknown, but the current mileage was 171,000.rl | |||
| 12/29/2011 | 140998 | ||
| Airbag system warning indicator light flashes intermittently. independent repair shop found no codes stored during vehicle check. illumination of warning light is inconsistent, has no apparent connection to speed or conditions, but has occurred repeatedly. due to the seriousness of airbag system failure, and the apparent trend of complaints for this specific problem on a range of toyota avalon model years, inaction by nhtsa and toyota must cease. | |||
| 11/17/2010 | 55000 | ||
| Air bag light on since i have this vehicle dealer cannot fix it . also noise from pulley loud noise i see a recall on the 2004 avalon but not on tghe 2003 but it's making the same noise as the 2004 | |||
| 08/01/2011 | 97500 | ||
| Air bag system light is now luminated on dasbord which indicates indicates the system is disabled. this started on 8/1/2011 had auto repair shop do scan down on vehicle and no codes are appearing to show problem with airbag system. this vehicle was bought new in 2003 fromtoyota dealership. current odm reading 97,500. any body else have this problem?will be calling toyota manufacturer. | |||
| 11/14/2010 | 67600 | ||
| Air bag warning light began flashing then stopped. took to dealer who discovered a error code b0166 stored in the computer (open circuit in left side airbag) but was not flashing when evaluated. one day later the light again came on. the dealer wants $1700.00 plus labor to fix and that it would be inoperative in an accident. i contacted toyota--john ashby at 800-331-4331 who advised me it was out of warranty and toyota would take no responsibility for fixing a federally mandated safety feature which has no maintenance or wear and tear expectation. it is a part not expected to fail. i am now waiting on a supervisor, reggie haywood, to call me back but mr. ashby assures me he will not be helpful either. | |||
| 07/01/2010 | |||
| Tl-the contact owns a 2003 toyota avalon. upon starting the vehicle the air bag light illuminated on the dashboard. the vehicle was taken to an authorized dealer on numerous occasions where it was repaired. the failure continued to recur so the vehicle was taken back to an authorized dealer where he was informed the front drivers side seat needed to be replaced. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 58,000. sm. | |||
| 04/19/2005 | 22000 | 5 | 01/31/2003 |
| 2003, toyota avalon, backing up, sudden acceleration, pole stopped car, brakes didn't stop racing engine, put car in drive, shot forward into golf course, brakes wouldn't work, put car in park, didn't stop car, hit trees, utility pole, tried to steer, little or no response, turned key off, car finally stopped, car totaled, airbags did not deploy, seat belt on, but impact made head hit left side of windshield, received concussion, overnight hospital stay. reported to toyota, they wanted car, we refused to let them have it. toyota sent inspector he refused to open hood, or put auto on hoist to examine, refused to examine, just took pictures. then toyota attorney sent letter saying they couldn't see from their examination that the car failed. had 3 wittiness that toyota inspector refused to inspect car. my automobile insurance totaled auto and settled, they took auto. *jb | |||
| 04/18/2004 | 2 | 11/15/2002 | |
| Stepped on brake and car accelerates into very high speed. *jb | |||
| 11/09/2004 | 1 | ||
| My mother-in-law who always wore her seat belt was driving home at night and somehow ran off the road hit a little cherry tree and was thrown from her car & killed her. the side nor the front air bags went off. and apparently the seat belts failed too. the highway partrol can't figure out what happened.*ak | |||
| 04/04/2004 | 30000 | 5 | |
| While driving 5 mph, the driver applied the brake pedal and without warning the vehicle accelerated uncontrollably. the driver was not able to maintain control of the vehicle and collided into a fence. both frontal air bags failed to deploy. the vehicle was towed to the dealer for inspection. the mechanic was unable to duplicate the problem. *jb | |||
| 04/01/2003 | 30661 | 4 | 11/14/2002 |
| While pulling inside of a parking space, the vehicle suddenly accelerated uncontrollably. the consumer placed both feet on the brake pedal. but vehicle continued to accelerated. the consumer turned off the vehicle in order to stop it. the consumer had the vehicle towed to the dealer for inspection but mechanic could not duplicate the problem. *ak when the vehicle went out of control the last time, the consumer hit a wall and the air bags did not deploy. *jb | |||
| AIR BAGS - FRONTAL | |||
| 05/21/2004 | 52000 | 5 | |
| After starting the vehicle air bag warning light illuminated. dealership repaired the problem four times, but did not resolve the problem. *ak | |||
| 07/01/2004 | 4000 | 1 | 09/12/2003 |
| When applying the brakes the vehicle surged forward. as a result, the vehicle crashed into a garage. no report of air bag deployment or injuries. *ak the consumer had come to a complete stop, then pulled forward when the vehicle surged forward. the vehicle went over a 4-5 inch curb in the back of the garage crushing everything. the consumer tried to use the brakes but they didn't respond and the air bags did not deploy. the dealership stated that everything was fine. *sc *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/29/2003 | 7900 | 1 | 11/15/2002 |
| Sever side impact crash on a 2003 toyota avalon resulted in a failure of the srs airbag to deploy. *la | |||