Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
7000108/24/2002
 While driving 100 miles or more instrument panel glass gets hot. consumer is concerned that this condition can cause a fire. the dealer indicated to the consumer that they have received several complaints on this problem, but recommended to keep driving the vehicle. *ak the dealer did not offer to repair the problem. *sc *jb
10/06/20038500106/01/2003
 The paint seems to be chipping very easily on my new avalon with the desert sand mica color. you would think i drove behind gravel trucks the whole time i've had it. and i've only had it for 6 months, and 8500 miles. looking at it you'd think it had a lot more miles on it. *la
100108/01/2003
 There was fluttering while driving at highway speeds due to weak springs in the sun roof assembly. *ak the air dam (wind deflector part of the moon roof) fluttered at highway speeds and caused a shock wave/extremely loud noise in the vehicle. toyota refused to correct the problem. *scc *jb
STRUCTURE - BODY
09/10/20101362721
 9/17/2010 accident occurred as i entered a parking space with my foot on the brake and stopped when the car suddenly accelerated going thru a fence and hitting a stone wall when the car stopped. our insurance company repaired the car after a toyota rep. examined the car. i received a letter from [xxx] from toyota dated 10/25/2010 that stated they could not find any type of manufacture design or defect. daytona toyota did an aoh recall on the car during that time. my back and neck was strained and i had chiropractic adjustments, heat therapy and massages for two months paid by my insurance. 11/05/2012 accident occurred as i entered a parking space with my foot on the brake and stopped when the car accelerated over the curb hitting a stop sign. the sign ripped the left outside mirror off the door, scraped and bent the front and back doors on drivers side. the car now sits in my garage wrecked because i will not turn in another accident on my insurance because my premium went up after the first accident. i will absolutely not drive the car again because there is definitely something wrong and it is a blessing there was no one on the sidewalk nor a car on the street when my car accelerated. someone could have been injured or killed. i do not believe that toyota knows what is wrong nor do they know how to fix it. they need to take responsibility for what has happened to customers who trusted their vehicles. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
09/10/2010136272
 9/17/2010 accident occurred as i entered a parking space with my foot on the brake and stopped when the car suddenly accelerated going thru a fence and hitting a stone wall when the car stopped. our insurance company repaired the car after a toyota rep. examined the car. i received a letter from joyce e. jackson from toyota dated 10/25/2010 that stated they could not find any type of manufacture design or defect. daytona toyota did an aoh recall on the car during that time. my back and neck was strained and i had chiropractic adjustments, heat therapy and massages for two months paid by my insurance. 11/05/2012 accident occurred as i entered a parking space with my foot on the brake and stopped when the car accelerated over the curb hitting a stop sign. the sign ripped the left outside mirror off the door, scraped and bent the front and back doors on drivers side. the car now sits in my garage wrecked because i will not turn in another accident on my insurance because my premium went up after the first accident. i will absolutely not drive the car again because there is definitely something wrong and it is a blessing there was no one on the sidewalk nor a car on the street when my car accelerated. someone could have been injured or killed. i do not believe that toyota knows what is wrong nor do they know how to fix it. they need to take responsibility for what has happened to customers who trusted their vehicles.
STRUCTURE - FRAME AND MEMBERS
10/29/20022
 When the steering wheel is in the drive position, it can't be seen from 40mph and up. in order to set the cruise control, the driver would have to take the attention off of the road because they're unable to view the speedometer due to the steering wheel or the dashboard design. ts the brakes needed excessive effort in order to stop. upon the second application of the brakes, the cruise control was disengaged. scc