Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/28/2012 | 100000 | ||
| Tl- the contact owns a 2004 toyota avalon. the contact was driving 20 mph when he crashed into the rear of another vehicle and the airbags failed to deploy. the contact sustained injuries to the head, nose, knees and lip. the contact also sustained bruising around the eyes. the police were contacted and report was filed. the vehicle was destroyed. the manufacturer was not contacted. the failure and current mileages were 100,000. kmj | |||
| 03/28/2012 | 100000 | ||
| Tl- the contact owns a 2004 toyota avalon. the contact was driving 20 mph when the air bags failed to deploy after the vehicle crashed into the the rear end of another vehicle. the crash caused injuries to the head and nose and cuts to the knees and lip. the contact also received black eyes. the police were contacted and report was on file. the vehicle was destroyed. the manufacturer was not contacted. the failure and current mileages were 100,000. rds | |||
| 09/01/2009 | 110000 | ||
| Srs airbag light comes on intermittently have been back to the dealer multiple times and the light goes off, the one time it was on the technician placed the computer on it and no error code was showing even though the light was flashing on and off. another technician replaced the main sensor module $700+ but the light started flashing again after the weather changed and started getting cold. dealer says i have to bring it back for more diagnosis, also more money. called toyota corporate offices and they will not even talk to me about refunding the unecessary repair cost as car is out of warranty. have seen multiple instances of this behavior being documented in the internet postings, why hasn't the nhsta directed toyota to fix this safety issue. if the light is on the airbags will not deploy and multiple blogs have stated that toyota airbags have failed to deploy in multiple instances. i think a major recall is in order for toyota avalon airbags for the 2001-2004 model years. | |||
| 08/24/2004 | 500 | ||
| 2004 toyota avalon xls. srs light comes on intermittently since purchasing vehicle, dealer cannot locate problem. i have been advised that the airbags will not function if vehicle is involved in an accident when light is on. | |||
| 01/01/1901 | 3 | ||
| Letter forwarded from ntsb from senator casey on behalf of consumer regarding concerns about the dashboard airbag light in his 2004 toyota avalon xls *tgw the consumer stated over the past 2 years the air bag light would illuminate and then go out. the dealer was unable to diagnose a problem. the dealer informed the consumer that every time the air bag light illuminated, that meant the air bag were inoperative. *jb | |||
| 06/02/2006 | 43952 | 1 | |
| 2004 toyota avalon, srs light comes on while driving, toyota can not get a fix because they state that the light has to be on when i bring it in. i have been able to do it only once and then it went off before they could get a diagnostic reading. the light will come on steady then flicker randomly. i was told by a toyota representative at the dealership that if a accident were to occur while the light is on that the air bags would not deploy. they also stated that the computer is not holding the error code which would assist in finding the problem. i have taken photos of the light on while driving and this was at 43952 miles. to date the car is just above 90k miles and the srs light is still randomly coming on. i have tried many a times to get to a toyota dealership while the light is on but it either goes out while in transit or goes out prior to dealership hooking up diagnostic equipment. i feel that this is a major problem to safety of my family since the airbags will not deploy if the srs light is on. toyota should look further into these types of issues since it is in my estimation a major safety issue. i have photos if needed. *tr | |||
| 08/19/2009 | 20000 | 1 | |
| Problems with airbag light being on intermittently since about 2005. just read complaint about airbag light in this position failing to deploy in 2004 avalon(same as mine) in an accident with injuries. have taken mine in to dealer but light always goes off before they look at it. i'm very scared now that i see that just this year a 2004 was involved in accident with problem with airbag light staying on and airbags did not deploy although vehicle totaled. there should be a recall. *tr | |||
| 03/23/2006 | 18923 | 1 | |
| The airbag light comes on at random times. it stays on from a few seconds to 15 minutes. last week i was driving a distance of 60 miles and my wife counted 19 times that the light came on. repeated contact with the local dealer and toyota have revealed that if the light is on at impact the airbags will not deploy. toyota never sees the light on and will do nothing to try to repair the problem. they say it would be too expensive. i have a 7 year 70k warranty. i have provided serial pictures of the light being on. toyota will not accept this aswe must see it, like i am a liar. *tr | |||
| 09/28/2006 | 2 | 09/14/2004 | |
| On 9/28/2006 at approximately 5:20 pm, my wife & i were traveling south on the bullhead parkway, bullhead city, az, when we were struck front left fender, pushing our vehicle into a stopped vehicle, totaling our vehicle, a 2003 toyota avalon. the owner of the body shop told us that he was surprised that neither the side or front air bag deployed even though both sensors were crushed. i advised toyota, ny city of this so that they could investigate and correct this problem. i do not know if they did or not. *nm | |||
| AIR BAGS - FRONTAL | |||
| 12/06/2010 | 36000 | ||
| Prior reports for air bag #10354981. today 12/6/10 the air bag light came on again after spending $1000 in september 2010 to fix it. the last time it was fixed service dept told me the wires were frayed and shooting out sparks. they said i was lucky to get to them so quickly before a fire started. | |||
| 02/08/2010 | 53082 | 1 | |
| 1. i was at nellis air force base performing a ceremony. after the ceremony i entered the vehicle with wife to go to the base shopping area. the vehicle was parked in a parking space with a concrete tire stop, and wall in front. entered the vehicle to back out. it came out quicker than normal off axis and the rear bumper impacted the concrete protector to a pole with very little damage. i put the vehicle in neutral and felt no out of the ordinary indications. 2. i put it into drive with my foot on the brake to pull forward then back out. the car accelerated at full power sufficient enough to kick out the concrete tire stop behind the vehicle, and total the front end of the 2003 toyota avalon x ls to the tune of 17684 dollars.. i purchased the vehicle in december of 2008 and had no prior problems, and not being a recalled avalon no warning. i went through the nhtsa database for avalon from 2000--2010 and found i had the exact same problem others reported. 3. toyota dealership was contacted at the time of the accident. when i called corporate later in the month they did not even have the vehicle in my name. i asked for an inspector and they sent one his name email etc is on file. when i called toyota corporate again they said i would get a letter from their claims department. about the findings.in 2-4 weeks. they did not offer to pick up the rental or to provide any assistance.. note: i put in speed control and air bags for i had to put in something to make the menu work. it accelerated out of control with my foot on the brake the exact cause is to be determined, i could not control the speed so that fit closest. the air bags did not deploy for it hit on an angle, a flaw in the design. if you accelerate at full power into a brick wall they should deploy. parking space speed unknown put in 30 mph to make the form work. form needs updating this should be optional. *tr | |||
| 07/14/2007 | 1 | ||
| On july 14, 2007 my parents were involvled in a single-car crash in the residential area of new bloomfield, mo. my 84-year-old father was driving a 2004 toyota avalon, suddenly left the right side of the roadway, flipped the vehicle, and landed upside down, back on the pavement. my 79-year-old mother was killed instantly from head trauma, and my father passed away from injuries sustained in the accident 7 weeks later. the authorities could not determine the cause of the accident, and my father could not remember any details, as he had extraordinary internal trauma and was in icu for most of his remaining 7 weeks. i have petitioned the auto insurer, allstate several times, but they not responded to my emails, and although it is likely this vehicle has been destroyed, based on all the media about sudden acceleration of toyota vehicles, this could certainly have been a contributing factor to, if not the cause of, this horrific accident. we have been vexed by the whole incident, and it never occurred to me to request having the avalon inspected (highly rated vehicle and all...), until all the recent media of other deaths involving toyota vechicles. i do not have the vin # available presently, but can obtain it. updated 03/10/10 *bf *tr | |||
| 03/31/2009 | 50000 | 1 | |
| As a school bus approached, i moved over slightly to the right to give it more room. unexpectedly, the car accelerated and i hit a tree on the right side of the road. it did not occur to me at the time of the accident that the 2004 avalon xls had sped up. that had occurred twice before while driving. i suffered a slight chip in my left ankle bone. *tr | |||
| 04/19/2009 | 60000 | 1 | |
| I had an auto accident and ran into a tree. car totaled however, the air bags did not deploy. car was a 2004 toyota avalon xls, 4 door model. *tr | |||