Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| ST00204 | 02/04/2004 | ST00204 | 10011750 | Vehicle pull/drift improvement procedure. *jb update. *tt | 01/31/2005 |
| 00204 | 02/04/2004 | 00204 | 10006137 | Vehicle pull improvement procedure.*mr | 04/22/2004 |
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||||
| 00204 | 12/02/2004 | 10011813 | The customer may hear a knock or rubbing sound from the front suspension, especially when making turns. *nm | 01/31/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/28/2004 | 1 | ||
| While driving 35 miles per hour the consumer hit a curb which caused the right front tire to go flat. the consumer took the vehicle to the dealer and results showed that the strut arm, knuckle steering, bushings and bearings all needed to be replaced.*jb | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 08/28/2004 | 7361 | 1 | |
| The vehicle had an extra added safety device used to stabilize the vehicle, the consumer was told by the dealer that there was no way this vehicle will ever lose traction and skid. the owner has put 381 miles on the vehicle and the dash lights came on and the track off light came on and that special traction device was not working. the second light v.s.c. light vehicle stabilizing control light appeared and the third light which was the check engine came on. *jb | |||
| SUSPENSION - REAR | |||
| 01/01/2013 | 2 | ||
| 2004 toyota avalon. consumer requests reimbursement for power steering and wheel hub repairs. *smd the consumer stated she experienced steering failure, two years prior to the recall. the consumer went to a local mechanic, because the toyota dealership was too far to drive to for the repair. upon submitting all the required proof, toyota refused reimbursement stating the repair she paid for was not the reason for the recall. therefore, the consumer took the vehicle to the dealer for the correct repair, which she felt had already been done. last fall, the consumer started to hear a whirring noise while driving on the highway. the dealer was unable to diagnose the problem then, the noise became louder and again, she went back to the dealer. at that time, the noise was diagnosed as a wheel hub that needed to be replace at a cost of $ 750 per wheel plus tax totaling over $3,000. the lead mechanic diagnosed the problem as being one replacement of the right rear hub, not all four. *jb | |||