Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/09/2011 | 80000 | ||
| Tl- the contact owned a 2004 toyota avalon . the contact stated that while driving 10 mph, the brakes were applied and the vehicle accelerated abnormally. the contact then crashed into the side of a home, causing major damage to the contact's vehicle and the home. there were no injuries. the vehicle was towed to an authorized dealer where they diagnosed the vehicle and advised the contact that there were no failures found within the vehicle. the vehicle was not repaired. the failure and the current mileage was 80,000. kmj | |||
| 08/21/2011 | 140000 | ||
| Tl - the contact owns a 2004 toyota avalon. the contact stated that while entering a parking space, the vehicle suddenly accelerated. the vehicle was not taken to the dealer for inspection of the failure and the manufacturer was not made aware of the defect. the vehicle was not repaired. the vin was not available. the failure and current mileage was 140,000. kmj | |||
| 08/21/2011 | 140000 | ||
| Tl - the contact owns a 2004 toyota avalon. the contact stated that while pulling into a parking space the vehicle suddenly accelerated. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 140,000. pm | |||
| 11/03/2010 | 40000 | ||
| Tl- the contact owns a 2004 toyota avalon. the contact was coming out a car wash and when they took the vehicle from neutral to drive the vehicle accelerated up to 50 mph. the contact tried the brakes, but the brakes did not respond. the vehicle hit three vehicles before the vehicle stopped. the engine stalled at that point. the vehicle was towed to a repair shop and when toyota inspected the vehicle, they said nothing was wrong with the vehicle. the contact stated they could not really inspect the vehicle because the vehicle was no longer running. the vehicle was ruled destroyed by the insurance company. the failure mileage and current mileages was 40000.rl | |||
| 11/03/2010 | 37000 | ||
| Tl-the contact owns a 2004 toyota avalon. the contact stated that in the neutral position, she shifted to drive and depressed the accelerator pedal to move forward. the vehicle suddenly accelerated to 40-50 mph and she attempted to brake but the vehicle would not slow down. she crashed into three cars as a result of the sudden acceleration. the contact was injured. a police report was filed. the vehicle was totaled. the contact called the manufacturer who stated that they would send someone to inspect the vehicle. there were pictures available. the current and failure mileages were approximately 37,000-bk | |||
| 02/08/2010 | 53082 | 1 | |
| 1. i was at nellis air force base performing a ceremony. after the ceremony i entered the vehicle with wife to go to the base shopping area. the vehicle was parked in a parking space with a concrete tire stop, and wall in front. entered the vehicle to back out. it came out quicker than normal off axis and the rear bumper impacted the concrete protector to a pole with very little damage. i put the vehicle in neutral and felt no out of the ordinary indications. 2. i put it into drive with my foot on the brake to pull forward then back out. the car accelerated at full power sufficient enough to kick out the concrete tire stop behind the vehicle, and total the front end of the 2003 toyota avalon x ls to the tune of 17684 dollars.. i purchased the vehicle in december of 2008 and had no prior problems, and not being a recalled avalon no warning. i went through the nhtsa database for avalon from 2000--2010 and found i had the exact same problem others reported. 3. toyota dealership was contacted at the time of the accident. when i called corporate later in the month they did not even have the vehicle in my name. i asked for an inspector and they sent one his name email etc is on file. when i called toyota corporate again they said i would get a letter from their claims department. about the findings.in 2-4 weeks. they did not offer to pick up the rental or to provide any assistance.. note: i put in speed control and air bags for i had to put in something to make the menu work. it accelerated out of control with my foot on the brake the exact cause is to be determined, i could not control the speed so that fit closest. the air bags did not deploy for it hit on an angle, a flaw in the design. if you accelerate at full power into a brick wall they should deploy. parking space speed unknown put in 30 mph to make the form work. form needs updating this should be optional. *tr | |||
| 02/13/2010 | 75000 | ||
| Tl*the contact owns a 2004 toyota avalon. while the vehicle was traveling 40 mph the contact attempted to engage the brakes and the vehicle suddenly accelerated without warning. the contact attempted to slow down the vehicle but the brakes would not engage. in order to stop the vehicle the contact had to shift into neutral gear and apply the emergency brake; however, when the vehicle came to a stop the engine was still surging. the failure mileage was 75000 and the current mileage was 77000. | |||
| 12/29/2009 | 60000 | 1 | |
| My 2004 toyota avalon suddenly accelerated while backing out of our garage. it sped backwards only stopping when it slammed into our front deck. over $5000 damage, but no injuries. *tr | |||
| 11/02/2008 | 45400 | 1 | |
| While backing slowly, the right foot was moved from accelerator to foot brake pedal. as pressure was applied to the foot brake, the car accelerated in reverse, continued turning, smashed along side of another vehicle and turned a half circle. driver's left foot pressed the emergency brake causing car to stop. total elapsed time no more than two seconds. *tr | |||
| 02/27/2006 | 1 | ||
| My 2004 toyota experienced a sudden acceleration on a slight upgrade which caused the car to go into a rapid uncontrollable spin. this resulted in a head on collision with a pick up truck. my wife suffered injuries to her head when the rear view mirror flew off the window and struck her in the head. this resulted in memory loss and she now suffers from recurring headaches. the car was a total loss. *tr | |||
| 12/16/2009 | 67000 | 1 | 04/01/2004 |
| Tl*the contact owns a 2004 toyota avalon. while the contact was attempting to pull out of a parking space at a low speed the vehicle had suddenly accelerated without warning causing the contact to crash into a nearby vehicle. no one was injured during the crash. a police report was not filed for the incident. the vehicle has not been diagnosed by the dealer and there were no prior warnings. the current and failure mileages were 67,000. updated 3/30/2010 after backing out of a parking space, the consumer shifted the vehicle into drive and it accelerated. updated 06/04/10 | |||
| 07/14/2007 | 1 | ||
| On july 14, 2007 my parents were involvled in a single-car crash in the residential area of new bloomfield, mo. my 84-year-old father was driving a 2004 toyota avalon, suddenly left the right side of the roadway, flipped the vehicle, and landed upside down, back on the pavement. my 79-year-old mother was killed instantly from head trauma, and my father passed away from injuries sustained in the accident 7 weeks later. the authorities could not determine the cause of the accident, and my father could not remember any details, as he had extraordinary internal trauma and was in icu for most of his remaining 7 weeks. i have petitioned the auto insurer, allstate several times, but they not responded to my emails, and although it is likely this vehicle has been destroyed, based on all the media about sudden acceleration of toyota vehicles, this could certainly have been a contributing factor to, if not the cause of, this horrific accident. we have been vexed by the whole incident, and it never occurred to me to request having the avalon inspected (highly rated vehicle and all...), until all the recent media of other deaths involving toyota vechicles. i do not have the vin # available presently, but can obtain it. updated 03/10/10 *bf *tr | |||
| 07/15/2008 | 1 | ||
| Three times during the past year, my 2004 toyota avalon xls, acelerated while driving along the road. brake was applied and the vehicle continue to work without incident. why has this happened? is it a defect??? *tr | |||
| 07/31/2006 | 4 | 10/17/2003 | |
| Nov., 2003, going 25 mph in heavy traffic i hit a pot hole and the car suddenly accelerated. i had my foot on the brake already as there was a red light ahead and had to use extreme force to stop the car. i put it in neutral and it stopped racing. july 11, 2006 i was traveling at 75 mph and heard a noise as if the car was racing. it was registering 5500 rpms. i slowed to 65-70 and it went down to 5000 rpms. i got off at the next exit and when i came to a stop it returned to normal. for the next hour i traveled at 75 with the car registering approx 2000 rpms. july 31, traveling approx. 25 mph in heavy traffic i tried to slow to avoid hitting the car in front of me as it turned right. it was extremely difficult and i would have hit it if it hadn't turned. again i had to use significant pressure on the brake to bring it to a stop. as it came to a stop i noticed that it was at 3000 rpms. when it was completely stopped it returned to a normal 500 or so. august 2, 2006 as i was about to ascend a hill, it suddenly accelerated without my applying more gas, but returned to normal when i stepped on the gas. i didn't notice the rpm reading. today i traded the car in, rather than risk injury to myself or others by continuing to drive it. the toyota dealer was previously unable to duplicate the incidents or find the source of the problem. the dealer is going to try to find the problem. *nm | |||
| 02/08/2006 | 9000 | 1 | 09/15/2004 |
| Dt*: the contact stated while backing out of a parking space the vehicle accelerated without warning. as a result, two other vehicles were damaged. however, no injuries were sustained. a police report was taken at the scene. the vehicle was towed to an independent repair shop and then taken to the dealer. the dealer was unable to duplicate the problem. the manufacturer was contacted. repairs to the rear end totaled $7014.00 plus sales tax | |||
| 05/28/2005 | 9317 | 2 | 07/12/2004 |
| Having traveled up a steep road, i proceeded to turn into an acquaintance's driveway. i began to apply the brake as i came to park behind her vehicle. suddenly without warning, my 2004 toyota avalon surged ahead and crashed into her parked vehicle causing my front bumper to go under the back of her 2004 sebring convertible lifting it up off the ground. the air bags did not deploy. i called my toyota dealer and they suggested i not drive it (i was to go out of town for the memorial day weekend). so i had it towed to the dealer as i wanted them to check this accerlation problem. i had $2537.16 damage to the front end of my avalon, that included damage to my front bumper, grille, headlamp, panel hood, radiator and front fenders. the sebring had approximately $650 damage. it took 10 days to repair. the dealer said that he could find nothing wrong with my vehicle. it was hooked up to a computer to see if any systems had failed. he also could not duplicate the problem. i feel certain that this accident was caused by a power surge of some kind. my avalon has only 9500 miles on it. i bought it in july of 2004 and in september 2004, i experienced a similar power surge. traveling up a hilly road no more than 30 mph, as i reached the top of the hill as the road straighten out, the car took off. it lasted only a few seconds, but scared me. however, i did not report it. the thought of another power surge has me very hesitant about feeling safe in this automobile. i have been driving accident free for 47 years. i am in very good physical health. | |||
| 12/27/2004 | 8614 | 4 | |
| While driving in stop and go traffic the vehicle's engine revved up and the vehicle accelerated forward into another vehicle. *nm the rpm reached 7000. the consumer stated that this marks the fourth time this vehicle has had this issue. the consumer referenced 10099310. heavy smoke came from the front of the vehicle after the crash. the consumer had to turn the key to the off position to stop the engine from racing. *tc *jb | |||
| 04/20/2004 | 6000 | 4 | 11/05/2003 |
| While driving at low speeds vehicle accelerated uncontrollably. consumer applied the brake pedal and the vehicle continued to accelerate. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. however, the mechanic could not duplicate the problem. *ak *tt *nm *jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 05/20/2009 | 61000 | 2 | |
| Accelerator stuck two different times on my 2004 toyota avalon. *tr | |||