Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 02/24/2010 | 35000 | ||
| Unintended accelleration of my 2006 toyota avalon with only 25,000 miles on it. feb 24, 2010. i wsa driving 35 mph, having slowed for traffic, then changed lanes, barely touched the accelerator and the vehicle took off like a dragster. i was able to place in netural and brake the vehicle to a stop while the motor was at high end rev. i checked to see if the floor mats were obstructing the gas pedel. they were not. i turned off the vehicle and started it twice more, both times the engine was in extreme high rev mode. as i sat on the highway, the accelerator sprang back on it's own. i then started the engine again and it was operating normally. i called toyota immediately and was directed to a customer service rep in california. i eventually made it to a toyota dealer in tulsa, ok, where the on board computer was flashed and pedel recall was performed. service tech wrote up a floormat issue and stated the service engine light was reported by me to be on, which it was not. this should be verified by the incident report #1002144206 of 2-24-2010 as taken over the telephone by toyota csr don lombardo; phone # 800-225-2769. i would bet my life this was not a mechanical related cause, but a programming issue which caused the throttle body to go wide open. i do not know if the computer black box information was downloaded by the dealer or if it is too late. when the dealership general manager was told by the service technician there was zero wear on the gas pedel joint, he was speechless, but eventually said toyota needs the vehicle to go through it from bumper-to-bumper since it has such low mileage. | |||
| 08/12/2006 | 100 | ||
| Tl*the contact owns a 2006 toyota avalon. the contact was pulling away from a stop sign, when she heard a thump in the gas tank. the contact spoke with the manufacturer and was advised that the thump was normal. the contact took the vehicle to an authorized dealer who tested the vehicle and found no failures. the vin was not available. the failure mileage was 100. the current mileage was not available. | |||
| 09/15/2009 | 1 | ||
| I have a 2006 toyota avalon xls and i had problems with sudden acceleration when stopped at a red light with my foot lightly on the break pedal, the engine is running, and the car is in gear (drive). all at once, the car would accelerate forward really fast but stop when i push hard on the break pedal. i was thinking that maybe my foot was slipping from the break and onto the accelerator pedal without me noticing it, however, in light of the recent publicity about the gas pedal problems with toyotas, i am thinking that maybe my foot was not slipping and this piece of information may help in the fault isolation process. it doesn't happen all the time, i would say about once every few months. my reaction on the break pedal is fast and it does stop the car. *tw | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 09/04/2009 | 77000 | ||
| Tl*the contact owns a 2006 toyota avalon. on september 4, 2009, he stated that there was a return fuel line in the fuel pump and was at risk of causing a fire if the line were to break. he also observed that there was an oil leak on the floor and confirmed that there was no oil on the dipstick and a large amount of oil leaked onto the exhaust pipe. the vehicle was towed to the dealer. the dealer stated that they would repair the vehicle per the extended warranty and that there were no related recalls. the part necessary to repair the vehicle is on back order. the contact is concerned about the safety risk and the possibility that a fire could have occurred. the failure and current mileages were 77000. | |||
| 09/07/2006 | 3900 | 1 | 08/23/2006 |
| Dt*: the contact stated the check engine light illuminated while driving. the vehicle was inspected by a service dealer and released without identifying the problem. the vehicle was taken for service at the end of the trip where the dealership's mechanic informed the contact of the damage to the fuel line at the front left wheel well. the line was torn and hanging from the bracket mounting. the manufacturer was notified and claimed no responsibility due to possible road debris. updated 10/4/2006 -*nm | |||
| FUEL SYSTEM, OTHER | |||
| 09/08/2009 | 45000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). was driving on new jersey turnpike,at around exit 7 tried to avoid a car all of a sudden the car totally was uncontrollable , the brakes would not stop slow it down, ended up crashing against the jersey wall, backed up by itself and turned to face the traffic in the middle lane w/ the utmost effort finally stopped. my husband and i were injured and transported to hospital, when i complained to my insurance co. that what we experienced was beyond normal they suggested we should complain to toyota, we contacted toyota and complained asked them to investigate this occurrence and were assured that they will check the wrecked car. state farm insurance received my permission to release the car ,and documented the date of communication and the person at toyota in charge of this investigation but toyota is playing games or would not return our calls. this has happened before all the news reports about carpets and recalls. the irony is we went ahead and bought a 2009 toyota avalon that is how much we trusted this company. we both are still suffering from the injuries of this crash of the car that seemed to be ( possessed ) as i told my insurance adjustor. we do not know which way to go to prove our case and at this stage i am retracting my consent for toyota to inspect my car. i hope to hear from you [xxx]. *tr | |||