Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT
TSB-0106-0806/11/200810025856Toyota: front suspension- some 2007-2008 model year avalon, camry, camry hv, and solara vehicles may exhibit a steering wheel flutter and/or a body vibration (floor or seats) at highway speeds (approx. 65-75 mph [105-121 km/h]). *pe09/10/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/18/201264000
 Tl* the contact owns a 2007 toyota avalon. the contact was driving 5 mph and heard a noise near the rear tires. the contact took the vehicle to the dealer for inspection where they stated that the axle needed a knuckle. the vehicle was not repaired. the manufacturer was notified of the issue. the failure mileage was 64,000.
01/18/201264000
 Tl- the contact owns a 2007 toyota avalon. the contact was driving 5 mph and heard a noise near the rear tires. the contact took the vehicle to the dealer for inspection where they stated that the axle needed a knuckle. the vehicle was not repaired. the manufacturer was notified of the issue. the failure mileage was 64,000. kmj
07/15/2007500106/27/2007
 Tl*the contact owns a 2007 toyota avalon. while driving approximately 25 mph on normal road conditions, the vehicle and steering wheel vibrated excessively when the brake pedal was depressed. the vehicle began pulling to the left and right intermittently without assistance. there were no warning indicators illuminated on the instrument panel. the vehicle was taken to an authorized dealer for inspection and repaired. on four separate occasions, the vehicle was taken to an authorized dealer for identical failures without any resolutions. the vehicle has not been repaired again. the failure mileage was 500 and current mileage was 19,288. updated 01/06/09. *lj updated 01/06/09.*jb
07/15/20077001
 In june of 2007 we purchased a new toyota avalon. within 2 weeks we noticed it pulling intermittently to the right and left on the open road and when braking. at times it would jerk wildly to the right, left, right or opposite when braking and it has a tendency to climb uphill against the slant of the open road. the situation is worse in cold weather. we had the car aligned numerous times, rotated the tires, checked the pressures, all with no improvement. we took it to a local toyota dealer and had it serviced 3 times (with toyota corp. instruction) with no results. at toyota's suggestion, we replaced 2 of the michelin tires that came on the car (at our expense) with 2 high quality mastercraft tires which showed significant tread wear after only 700 miles. it has worn out 2 original tires at 15,000 miles and the other 2 now need replaced at 19,000 miles. the car will not hold an alignment. we were told by toyota reps. that the car is reacting to road crown conditions and that they were unable to duplicate the problem. toyota instructed us to pursue the problem with the national center for dispute settlement. the determination was the customer failed to prove the conditions present are due to a manufacturing defect in material or workmanship. we have since taken the car to another toyota dealer in our area and the service manager was able to duplicate the problem and agrees that the situation exists as we've described. he contacted toyota corporate and the reply as stated on the service report is toyota says no fix for concern normal condition for nature of vehicle. we have driven other avalons and know people who own them and are not aware of any others with this problem. our first concern is that there may be a safety issue with our car. in addition, we feel that for the price paid we should be able to enjoy driving it and not be constantly fighting the car. we would like the car to be competently repaired and reimbursement for 4 tires. *tr