Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
10V017000TOYOTA MOTOR NORTH AMERICA, INC.from 09/17/2004 to 01/18/2010V (Vehicle)223066103/16/2010MFRTOYOTA MOTOR CORPORATION01/21/201001/21/2010
Defect SummaryToyota is recalling certain model year 2005-2010 avalon, model year 2007-2010 camry, model year 2009-2010 corolla, corolla matrix, rav4, model year 2010 highlander, model year 2008-2010 sequoia, and model year 2007-2010 tundra vehicles. due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. in this condition, if condensation occurs on the surface, as may occur from heater operation (without a/c) when the pedal assembly is cold, the friction when the accelerator pedal is operated may increase, which may result in the accelerator pedal becoming harder to depress, slower to return, or, in the worst case, mechanically stuck in a partially depressed position.
Consequence SummaryThe accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash.
Corrective SummaryDealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. gm will notify owners for the pontiac vibe please see 10v-018. this service will be performed free of charge. the safety recall is expected to begin early february and will be completed in late april 2010. owners may contact toyota at 1-800-331-4331.
NotesToyota safety recall no. aoa. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
09V388000TOYOTA MOTOR NORTH AMERICA, INC. V (Vehicle)426031910/08/2009MFRTOYOTA MOTOR CORPORATION10/05/200910/06/2009
Defect SummaryToyota is recalling certain model year 2004-2010 passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Consequence SummaryA stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Corrective SummaryToyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. these changes address the risk of pedal entrapment due to interference with the floor mat. redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. toyota will begin mailing letters to owners in december 2009. owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.
NotesToyota recall no. 90l/90lg.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
TSB-0087-1206/13/201210045140Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe08/21/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL
RQ10003TOYOTA MOTOR CORPORATION02/16/2010UNINTENDED ACCELERATION
 On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
RQ10003TOYOTA MOTOR CORPORATION02/16/2010UNINTENDED ACCELERATION
 On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
12/20/201254000
 Tl* the contact owns a 2007 toyota avalon. the contact stated that when they tried to park the vehicle, it suddenly accelerated. the vehicle accelerated over the concrete speed bump and into the concrete wall just on the other side. the contact was not injured but the vehicle was destroyed. the vehicle had not been inspected. the failure and current mileages were 54,000.
12/20/201254000
 Tl- the contact owns a 2007 toyota avalon. the contact stated that when they tried to park the vehicle, it suddenly accelerated. the vehicle accelerated over the concrete speed bump and into the concrete wall just on the other side. the contact was not injured but the vehicle was destroyed. the vehicle had not been inspected. the failure and current mileages were 54,000. mah
12/20/201254000
 Tl- the contact owns a 2007 toyota avalon. the contact stated that when they tried to park the vehicle, it suddenly accelerated. the vehicle accelerated over the concrete speed bump and into the concrete walll just on the other side. the contact was not injured, but the vehicle destroyed. the vehicle had not been inspected. the failure mileage and current mileages were 54,000.rl
06/26/201230000
 Tl* the contact owns a 2007 toyota avalon. the contact stated that he shifted into reverse and the vehicle accelerated on its own. as a result, the vehicle crashed into a wall. the contact stated that the brakes were applied when the failure occured. there were no injuries. the contact took the vehicle the dealer for an inspection and the dealer stated that the failure was unknown. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was 30,000.
01/04/201266000
 Tl-the contact owns a 2007 toyota avalon. the contact stated that while driving 15 mph, he applied the brakes and there was an increase in the engine rpms. the contact applied extreme force to the brake pedal in order to control the vehicle. the vehicle came to a stop after placing it in neutral. the contact and a nearby police officer inspected the floor mats, but found no evidence of them interfering with the accelerator pedal. the manufacturer was made aware of the failure and referred the contact to the dealer for a diagnostic test. the vehicle was not taken to the dealer. the contact also stated that prior to the failure, the vehicle was taken to the dealer to be repaired under the recall associated with nhtsa campaign id number 09v388000 (vehicle speed control:accelerator pedal). the vehicle was not repaired. the approximate failure mileage was 66,000. the vin was not available. sm.
01/04/201266000
 Tl- the contact owns a 2007 toyota avalon. while driving at approximately 15 mph the contact depressed the brake pedal. the engine began to rev up. the contact applied extreme force to the brake pedal . after placing the vehicle in neutral the vehicle came to a stop. the contact and a police officer that was nearby inspected the floor mats but found no evidence of it interfering with the accelerator pedal. the manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic. the vehicle was not taken to the dealer for diagnostic. before failure occurred the vehicle was taken to the dealer for repair under nhtsa campaign id number: 09v388000 (vehicle speed control:accelerator pedal). the vin was not available. the vehicle was not repaired. the approximate failure mileage was 66,000. ds
02/11/201135000
 Tl*the contact owns a 2007 toyota avalon. the contact stated the vehicle was previously repaired for nhtsa campaign id number: 09v388000 (vehicle speed control: accelerator pedal). the vehicle had since surged forward on numerous occasions while the brake pedal was depressed. during one of the failures the vehicle was traveling approximately 69 mph with the cruise control engaged, and accelerated to a speed of 80 mph. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was 35,800 and the current mileage was 37,800.
02/11/201135000
 Tl- the contact owns a 2007 toyota avalon. the contact stated in two thousand nine nhtsa campaign id number: 09v388000 vehicle speed control: accelerator pedal was performed on the vehicle, but the repair did not correct the failure. the vehicle suddenly accelerated numerous times while the brake was depressed and on one occasion while the cruise control was set at 69mph the vehicle rpm increased to 80 mph. the vehicle was taken to the dealer whom performed a road tested but was unable duplicate the failure. the manufacturer denied any assistance and stated that the nhtsa had released toyota from any repair obligation because the sudden acceleration failure was not caused by the electronic system. the failure mileage was 35,800 and the current mileage was 37,800. li
08/11/201038697
 Tl-the contact owns a 2007 toyota avalon. while driving at an unknown speed with a foot on the brake the vehicle attempted to surge forward. the engine began to rev and the contact needed to apply heavy pressure to the brake pedal to keep the vehicle from surging forward. the failure has since recurred intermittently. the vehicle was taken to an authorized dealer on several occasions where they were unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 38,697 and the current mileage was 41,000. sm.
11/26/201038000
 Tl-the contact owns a 2008 toyota avalon. while driving 35mph the accelerator pedal was stuck and the vehicle suddenly acclerated. another occupant in the vehicle reached down and pull the pedal back into position. the vehicle was taken to the dealer who stated there was no failure. the manufacturer was not contacted. the contact stated she got traded the vehicle. the failure mileage was 38,000.-mw
11/30/201063138
 Tl- the contact owns a 2007 toyota avalon. the contact was involved in a crash. while driving approximately 5 mph, the contact stated that the vehicle suddenly accelerated without warning, causing her to crash into a building. the contact sustained multiple contusions and was being treated. the dealer was contacted who offered no assistance. the contact did not inform the manufacture. the vehicle was destroyed. the current and failure mileages was approximately 63,138. a police report was available. bw
09/05/201019800
 Sudden acceleration incident. my 2007 toyota avalon had all recall work done in march 2010. the car has around 20,000 miles on it. on 9/5/2010 i was pulling into a parking space with my foot on the brake pedal when the car suddenly accelerated into the curb. i was pressing as hard as possible on the brake, but the car would not stop until i hit the curb and put the gear in park. in the past, i have had problems with the transmission hanging when turning into an alley or up a garage ramp, but this is the first instance of sudden acceleration i've had.
08/16/201064000
 Uninitiated accerlation caused car to lurch many feet before brake application with shift into neutral could stop the car. two incidents with same car even after work performed to prevent the problem. denial by dealer and corporation that there is a problem with the car. two events three months apart.
12/19/200972000
 Tl-the contact owns a 2007 toyota avalon. while driving 35 mph during snowy weather conditions the vehicle accelerated. he engaged the brakes and the vehicle would not stop. the vehicle crashed into a guard rail. he stated that the road was icy and the vehicle rear end hit the guard rail. a police report was filed. he stated he had head and shoulder injuries. he stated another passenger had a whiplash. the vehicle was destroyed. the approximate failure mileage was 72,000. vwb
08/16/201064000
 Uninitiated accerlation caused car to lurch many feet before brake application with shift into neutral could stop the car. two incidents with same car even after work performed to prevent the problem. denial by dealer and corporation that there is a problem with the car. two events three months apart.
12/19/200972000
 Tl-the contact owns a 2007 toyota avalon. while driving 35 mph during snowy weather conditions the vehicle accelerated. he engaged the brakes and the vehicle would not stop. the vehicle crashed into a guard rail. he stated that the road was icy and the vehicle rear end hit the guard rail. a police report was filed. he stated he had head and shoulder injuries. he stated another passenger had a whiplash. the vehicle was destroyed. the approximate failure mileage was 72,000. vwb
08/16/201064000
 Uninitiated accerlation caused car to lurch many feet before brake application with shift into neutral could stop the car. two incidents with same car even after work performed to prevent the problem. denial by dealer and corporation that there is a problem with the car. two events three months apart.
12/19/200972000
 Tl-the contact owns a 2007 toyota avalon. while driving 35 mph during snowy weather conditions the vehicle accelerated. he engaged the brakes and the vehicle would not stop. the vehicle crashed into a guard rail. he stated that the road was icy and the vehicle rear end hit the guard rail. a police report was filed. he stated he had head and shoulder injuries. he stated another passenger had a whiplash. the vehicle was destroyed. the approximate failure mileage was 72,000. vwb
01/07/20081
 There was an error in the 1st complaint i submitted plus i now have the vin number. the confirmation number of the 1st complaint is 10334631. 2007 toyota avalon lunged forward and driver thought he had been hit from behind and knocked unconscious. he thought he had hit a concrete wall and he had hit a car (possibly a wall also, the da denies it was a construction zone and we have pictures showing it was). a woman, not wearing a seat belt and her air bag did not deploy, was killed. a witness said her car turned over and uprighted and he called 911 but was not in court. a piece of metal from the roadway is involved in the woman's death but da denies but police reported. vehicle was named as a deadly weapon so sentence was enhanced. my husband was convicted of felony manslaughter, no drugs or alcohol involved but originally charged but tests proved differently. toyota failed to report problems with this car or we would have never rented it from don mcgill toyota in houston, tx. your agency is charging toyota fines, others are being compensated and here we sit, my husband in prison for something caused by toyota's negligence when he should be home with me. no attorney wants a case that has to be litigated when others settle out of court with little effort when ours has to be litigated because my husband was wrongfully convicted because of toyota and an over zealous da that waited almost 8 months to indict my husband. he was never ticketed for anything. we were denied access to the rental car and did not even get our personal belongings. we need help, fines paid by toyota won't help us. we need help. is there no help for us or are our lives expendable? i know i wasn't supposed to give personal information but we need someone to listen and direct us to help. *tr
01/01/19011
 2007 avalon limited with acceleration problems. *tgw the consumer stated he experienced acceleration problems right from the beginning. the consumer made an appointment to have the vehicle inspected. the mechanic and the consumer went for a test drive. the mechanic explained that the computer was not used to the consumer's style of driving and it would adjust if the vehicle was driven for a longer period of time. however, the problem still continues randomly.
03/06/2010375001
 1a. pulling into parking space and while braking, car accelerated forward, hitting cement block that stopped vehicle. damage to area under license plate. 1b. braking to stop for a red light in traffic car suddenly accelerated and ran into vehicle in front. my car sustained damage to front area near license plate. other car--no damage. 2. failure to stop when braking at 5 to 10 mph on two occasions. damage to front lower car body. 3. brought car into fred anderson toyota in raleigh, nc and they completed avalon recall procedure on sticking accelerator. after accident drove to same dealership and they performed two additional recall procedures. they were unable to identify cause of sudden acceleration. *tr
03/09/2010475001
 I have a 2007 toyota avalon. on feb. 10, 2010 the gas pedal recall was fixed at the dealer. on march 9, 2010, the acceleration problem returned. the car went approximately 1/2 mile without my foot on the gas pedal. turning into my driveway, the car accelerated on its own. *tr
03/06/201023800
 Tl* the contact owns a 2007 toyota avalon. she received notification of a recall on her vehicle (nhtsa campaign id number: 10v017000: vehicle speed control: accelerator pedal) and repairs were performed accordingly. following the repair, while sitting idle at a stop light, the vehicle abnormally accelerated without warning. she was able to place the vehicle in neutral and bring it to a stop. the vehicle was towed to the dealer where they could not determine the cause of the failure. the vehicle was still in the dealers possession at the time of the complaint. the failure and current mileages were 23,800.
01/24/2010362001
 In january 2010 my toyota avalon ltd with apx 36k miles forced forward and i could not shut it down i have a very bad back and neck with multiple discs replaced with a metal plate in my neck and low back bad discs. i went and had my low back injected from intense pain brought on after i was banging my foot on the brake - got down to pull up the gas pedal which was not stuck - finally got the car off... after recovering from the residual effects and rest required after the shot, i took my car to toyota repair in st george. i was ridiculed by some arrogant employees (young) who said that the rug got the pedal stuck. i assured this young whipper snapper that the rug was not there when the car wanted to have a mind of its own but he did not listen. i went inside and spoke to the supervisor who was very accommodating and apologized for the attitude and harassment of his employees. my car was serviced the next day and they added a metal plate somewhere in the gas pedal. i told the supervisor a few days later that the gas pedal now gently slaps my foot when i let my foot off the gas. i was told i would get used to it. i called toyota again to tell them that while driving my car is acting like it is changing gears as if i were driving it like a sports car style (which i do not do). he immediately scheduled my car for additional repairs a) different gas pedal and b) re program my electronics computer for something i do not understand. i am 62 year old and worry about driving my car every time i take it out of the garage now. i want toyota to give me back my money. i paid cash for my car in 2007 it was my first brand new car in 40 years. i keep it in mint condition. i service it at toyota every 3,000 or so miles. i told toyota repair number of times car acting strangely. they say no pbm. i planned on driving this car for the rest of my driving years on this earth. now, all i do is worrying about dying in a car crash and am afraid to drive it. please help me. thank you. *tr
03/06/2010450001
 On march 3, 2010, i had my 2007 avalon retrofitted for the recall. on march 6, 2010, i had an accident. the car had a mind of its own. i rear-ended a guy in front of me while exiting a city park. the car just took off. what a mess! now, i have a back that is killing me, a car that i'm afraid to drive (when i get it back) and an at fault accident. i am livid. tried to call toyota and they will not allow you to leave a message to even speak to someone. *tr
11/01/200712000
 Tl* the contact owns a 2007 toyota avalon. while driving at approximately 70mph and attempted to pass another vehicle, suddenly his vehicle accelerated out of control he continued to apply the brake until the vehicle stopped. at first he thought it was drivers error, because he had removed the floor mat. he asked the dealer to reprogram the brake override system, because he felt that the pedal replacement would not correct the failure. the manufacturer took a report. the failure mileage was 12,000 and the current mileage was 54,000.
03/02/2010493891
 Car was fix for recall my totoyta avlon 2007 but now having acceleraton. *tr
03/03/2010302501
 2007 toyota avalon - i had no problem with my avalon until the local toyota dealership installed the recalls. upon departing the dealership, after completion of the recalls, i found my avalon would not drive below 55 mph (engine rpm would not go below 1800 rpm) as if the cruise control was on but it was not! i returned to the dealership and the service manager was able to duplicate the problem. the dealership kept the avalon over night and the next day was unable to duplicate the problem! toyota engineering indicated, to me, that they thought this was a computer issue with the computer learning my driving habits, sounds strange to me! the newly installed brake override did work properly. toyota returned the avalon to me but i am only using it when i have to as my family does not want to ride in it. *tr
03/02/2010430001
 This a followup to a prior complaint odi number 10306728. my toyota avalon was repaired by toyota dch in mamaroneck and the pedal part added, but this week i again noted an unexpected acceleration, this time a low speed while pulling into a parking spot. *tr
12/10/2009250001
 We own a 2007 toyota avalon limited. we have received recall notices on the floor mats,accelerator pedal and an oil supply hose. all are to be corrected next week. this complaint is for the purpose of letting you know that neither the accelerator pedal nor the floor map is the cause of sudden acceleration. i say this because my wife drives with hand controls with a steel plate guarding and protecting the accelerator from being used by her. therefore it is not these items causing the sudden acceleration. we have had it happen on 3 or 4 different occasions so it was not isolated nor were these recall items at fault. please feel free to contact us for further info if needed. thanks. *tr
12/10/2009400001
 Driving about 25 mph and had to stop for a pedestrian cross walk. sudden acceleration of my toyota avalon. was able to stop by shifting to neutral and hitting brake hard. stopped again a few blocks later and got out of the car to determine there was no floor mat involvement. *tr
06/01/2008150001
 1) while driving approx 30 mph experienced unintended acceleration. i was able to take control and stop vehicle 2) upon entering highway felt like car shut off, then accelerated by itself. service advisor tried to tell us it happened because there are two different drivers using the car. finally a technician came in and told the service advisor that there was a service bulletin to correct such problems. the correction was performed ecm recalibration to improve shifting. i didn't know to report it at the time, but i think our problem should be counted. the dealer downplayed our complaint saying it was how we were driving the car, and that the car couldn't tell which of us was driving. that is the most ridiculous thing i have heard. to date, we still have not received a recall notice on the gas pedal. we did receive one on the mats which we checked and were okay. *tr
02/11/201039300
 Tl* the contact owns a 2007 toyota avalon. the contact stated that while driving at approx 60 mph with the cruise control engaged, the vehicle did not slow down as it should have when sensing a vehicle in the near front. the vehicle was equipped with a laser cruise control that was capable of scanning another vehicle and slowing down as to not hit that vehicle. the contact would have to depress the brake pedal in order to avoid hitting a vehicle. he noticed the problem at least 12 times. he took the vehicle to the dealership and the dealer stated that they had heard nothing about such a problem and arranged for the vehicle to be inspected 02/23/2010. he had not called the manufacturer to-date. the current mileage was approximately 40,000. the failure mileage was approximately 39,300. updated 03/19/10. *lj
12/15/200926000
 Tl*the contact owns a 2007 toyota avalon. while shifting gears from park to drive, the vehicle began to roll backwards. the vehicle was parked on level ground . the dealer was unable to duplicate or diagnose the failure. the contact is concerned about the safety risk involved while driving the vehicle since a crash could occur. the failure mileage was 26,000.
12/15/200618001
 I purchased a 007 toyota avalon limited in 11/2006 before a month passed i had to take it to the local dealership in visalia, ca. i told the shop manager the footpedal had gotten stuck and the car was wide open, i stomped on the gas pedal and it wouldn't come up, then i reached down and grabbed it and pulled it up, i told the shop manager if i had been in traffic or town there would have been injuries or death and this was a serious problem, they checked it out and told me i didn't know how to drive the car and it was ok. i was a mad customer, then i told him there was also a problem with the computer, the thing wouldn't idle down coming up to a stop sign , and if you put the car in neutral as you braking coming up to a stop it would almost put you through the window, and they needed to fix this , i got the same answer the car is ok. well by then i really mad, but i also knew then they had no intention of fixing or acknowledging there was a problem, the car has 85k miles on it now and i'm on the 3rd set of tires, 2nd set of brakes, 2nd set of rotors, and had the front end aligned and new bolts installed in the front end so the camber could be adjusted, what a !@#$%, i have been asked to leave dealerships for raising !@#$% about this car, i've also said the paint on this car is junk to and they refuse to do anything about it. i have three years of diesel and gasoline mechanics, was the top of my class and sought after by many large corporations when i graduated in 1978, and i used to work at a chevy dealership as a line mechanic when i graduated. i can assure you toyota knew they had problems, and refused to do anything as far back as 2006, if i had the extra money or the time i would have sued them a long time ago, but they are so big as a company i probably didn't have a chance until now. i will bet you if you interview workers at the toyota plants where the cars were built you will find they have had gas pedals stick at the factory too. want to bet me? *tr
01/01/20071
 Re: toyota avalon as per my conversation with toyota, my car has had involuntary acceleration since the day we leased it. each time i was told no problem could be found. it is not a case of the pedal sticking because the car has jumped many times when i was not pressing the pedal at all. therefore, i do not have confidence that the proposed fix will solve my problem. *tr
02/06/2010300001
 I received a mat recall letter from toyota for my 2007 avalon back in the fall. i still have not received a remedy notice to have it fixed at the local dealer. when i call the dealer, they bounce me to the toyota 800 number. why is it taking so long. i have to wonder if the cars at the toyota plants and on dealers' lot are being repaired first. i also have not received a recall letter for the sticking gas pedal. what can i do to get faster action before an accident happens? *tw *tr
01/22/2010410001
 I was driving my 2007 toyota avalon on route 80- east in new jersey towards new york at highway speed approximately 65 to 70 mph. the car abruptly lurched forward and accelerated for a few seconds. i did not react except to press on the brakes. fortunately there was light traffic at the time. i reported this to toyota and was given a case number 1001134776. i returned the car to my local dealer and was given a temporary replacement vehicle. *tr
08/16/20072501
 2007 toyota avalon- rapid acceleration problem. when we first got the new car and were using the cruise control, it shifted down on a hill and went speeding up like crazy. we almost ran down the cars in front of us. it was way above the set speed, so i turned off the cruise control and it stopped speeding up. i thought it was a new car and just doing something strange. i have never had it do that again. but i never use cruise on steep hills. thought it was my problem until now of not knowing how or when to use cruise control. *tr
01/01/20071001
 This complaint is related to the recent reports of unintended acceleration. ever since my 2007 avalon was new, i have experienced a rapid acceleration when the cruise control tries to return to the pre-selected speed after bring slowed by the laser gap distance controller or when selecting a higher preset speed setting. this condition is most prevalent as the difference between set speed and actual speed increases. initially, i thought that it was merely a design quirk that was just slightly irritating. however, since learning about other more serious complaints of unintended acceleration, i
12/29/2009350001
 Avalon 2007 xls the accelerator pedal is a problem. when i park to the garage, i could not stop the car. the brake did not work. the gas pedal was hard, no control .i hit to the garage wall. my front bumper was broken after the hit. the hit impact caused a big shake on my 2 babies ( both under 2 .5 year old). *tr
10/18/200949500
 Tl*the contact owns a 2007 toyota avalon. the contact stated that while his wife was driving the vehicle, she turned into a parking lot and the vehicle suddenly surged forward. although she had her foot on the brake trying to slow down,the vehicle ran into a tree after surging.the vehicle was not totaled.there were no injuries reported. the contact had not spoken with the manufacturer or the dealer to-date. the vehicle had not been inspected. the current mileage was approximately 49,500. the failure mileage was approximately 48,000
12/23/200932000
 Tl*the contact owns a 2007 toyota avalon. in december 2009, while driving 30 mph on a bridge the vehicle began to fishtail but she was able to control it. the vehicle began to accelerate suddenly and although she depressed the brakes, the vehicle would not slow down until she hit another vehicle while driving approximately 30 mph. the abs and skid assist lights were both illuminated on the dashboard. there were no injuries and a police report was taken. she also stated that the air bags did not deploy. she had not spoken with the manufacturer or the dealer to-date. the current and failure mileages were approximately 32,000.
12/28/20091074045
 I own a 2007 avalon. in the past 6 months i have experienced 5 events where the car accelerated on its own prior to the final events leading up to this report. several times i experienced the car accelerating without my foot on the gas pedal as i drove through town.the car would go back to its correct rpms after driving a few miles or after the car was stopped and put into park.after experiencing the sudden acceleration the third time i took my vehicle to be checked at my local auto shop. they could not find anything wrong with the vehicle. . after 2 more incidents i brought my car to a toyota dealership to be checked. after keeping my car for 2 days they found no unintended acceleration problems and confirmed that the factory mats were installed properly. on 12/28/09 i was driving to work on a major highway. the car began to accelerate without my foot on the gas pedal. as i pushed on the brake, the car continued to accelerate. at that time i was not able to stop my vehicle by pressing hard on the brake. the only way i was able to slow the car down was to put the car into neutral. i took the next exit which was the exit for the toyota dealership. i called the dealership and told the service manager to meet me outside because i was experiencing acceleration problems. i drove approximately 5 miles by alternating from neutral to drive and pressing very firmly on the brakes. as i pulled into the front of the dealership i put the car into neutral and exited the car. with the brakes smoking from the excessive braking and the car's rpm's racing the mnger entered my car. he confirmed that the mats were properly in place and confirmed the rpm's were very high. they contacted a toyota tech to look at my car, after 1 1/2 weeks with my car they were told by toyota to replace the throttle body and accelerator assembly including both sensors. i no longer feel safe driving this car and i am not convinced that toyota has found the root cause of this problem. *tr received bill invoice from customer. updated 01/26/10.*jb
01/09/20101
 I was driving my 2007 toyota avalon on i-95 s in va when it accelerated on its own. i applied the brakes as well as the emergency brakes which slowed the car to around 30/35 mph. it would not stop but continued pulling as if it wanted to go faster. after pulling to the shoulder i called 911 because my car was about to go down a hill and i was approaching a merging entrance /exit ramp. in order to avoid this as well as stop the vehicle, i drove into a ditch. the car was cleared by firemen and towed away. the police gave me a ride home. *tr
05/24/20098600
 Tl*the contact owns a 2007 toyota avalon. while driving and attempting to slow down and avoid hitting a vehicle in front of her, the vehicle began to accelerate. she was able to avoid an accident with another vehicle; however, she crashed into a drain pipe. she was sustained a minor injury to her leg. a police report was filed. she has not spoken with the dealers or the manufacturer. she received recall notice 09v388000, vehicle speed control, accelerator pedal after the failure occurred. the current mileage was 8,877. the failure mileage was approximately 8,600.
11/26/200910001
 We have a toyota avalon 2007 & have noticed that after we reengage the cruise control there is a sudden acceleration up to the preset speed, there has also been numerous incidents when the car accelerates past the preset speed & we have to disengage the cruise control & then reset it. *tr
07/04/20073723
 Tl*the contact owned a 2007 toyota avalon. while driving approximately 10 mph into a parking lot the vehicle accelerated without warning and crashed into a pillar on july 4, 2007. the contact was unable to stop the vehicle. the crash occurred three months after the vehicle was purchased. all 5 of the air bags deployed and injured the driver and passenger. the computer system that controls everything in the vehicle was damaged and repaired for $17,859.81. the air bags were also replaced. a police report and photos of the crash are available. she spoke to a customer service representative and filed case#0910100910 with the manufacturer on october 2, 2009. the contact was advised that she must submit proof to confirm if the crash was related to the floor mats. the failure mileage was 3,723. rk
10/16/2009230001
 Dear nhtsa, i bought the toyota avalon limited edition 2007. my wife is the main driver for this vehicle. she recently experienced the gas acceleration on this vehicle for the past 6 weeks. i just called toyota manufacture and complained to them about my concern and they gave me the documentation # . they advised me to bring the car to the dealership for check up. i told them that when the car accelerates by itself on and off sometimes, it's very difficult for the technician to identifies the issue. i asked toyota customer care to mail me a letter in regarding the issue if they identify the cause. please send me any information regarding the gas accelerator for toyota cars and trucks. i thank you for your support and assistance. *tr
06/15/2009297581
 2007 toyota avalon limited. defective laser cruise control. note: vehicle has keyless ignition. when activated the unit would register obstructions that were not there or would not even recognize a vehicle directly in front. when the unit recognizes the object it starts to slow down, apply the brakes, and when the obstruction is far enough away it resumes speed. the problem is when it resumes speed. the accelerator is almost pushed to the floor and acceleration is rapid. the best way to disengage the system is from the control stalk on the steering column. i had this problem from the time i bought the vehicle in july of 2007. after two years of complaining to the dealer the unit was recognized as being defective and replaced in june 2009. the dealer claimed that he had not received any directive from toyota usa concerning a problem with the unit. with all the publicity that toyota is receiving concerning accelerator problems, i thought that in some cases the cause may be related to computer problem in addition to a 'jammed or stuck accelerator. *tr
11/01/2009250001
 Find when i am on cruise control in my 2007 toyota avalon and i reduce speed on resuming speed using my remote engine surges at a high rate of speed and brakes are slow in responding. this has happened on numerous occasions ;latest being on date listed below
08/07/20071600107/13/2007
 Tl*the contact owns a 2007 toyota avalon. the consumer accelerated to pass a vehicle ad it took off and wouldn't slow down or stop. the brakes would hold the vehicle at that speed. the consumer placed the vehicle in neutral and stopped. the engine needle had redlined. the vehicle would also delay when accelerating from a stop and then take off rapidly. updated 12/12/07
11/23/20061884309/06/2006
 Nov 23, 2006: in repositioning my 2007 avalon xls in the driveway of my sister's house, i slowly pulled forward to re-park and applied the brakes to stop and the accelerator immediately went to high rpms - i had to brake very hard to keep from hitting my brother-in-law and his house. i was braking - and turned off the ignition. on dec 23, 2006 the same problem occurred two blocks in a row in our congested downtown area. the 1st time, i was stopping very slowly; the second time i was braking to wait for a parking space. the 1st time i tried changing gears and then turned off the ignition. the second time i immediately turned off the ignition. my wife was a witness. i drove this car for the month after it's purchase new (sep 6, 2006), every 2nd/3rd day for the month of oct 2006, and off/on during nov 2006 without this problem. i told the local/district toyota personnel that i could not trust this particular vehicle. it has been parked either at the dealership or in my garage almost every day since dec 23, 2006. the district toyota personnel said that they did not consider my car unsafe because they 'could not find any error codes' in the car's system, and on the 102 mile test drive they did, without me present, they did not experience my problem. they did simulate it by stepping on the brake and accelerator at the same time!!!! i was on the highest alert the second time it happened on december 23rd! my foot was not on the accelerator! i was braking all three times - or else my brother-in-law would have been injured, his house damaged, and cars downtown hit. i resent the insinuation that i was pushing both pedals all three times. no explanation why i had not experienced this problem in the nearly three months (with the same shoes on) before the problem first arose. toyota closed my problem report as 'solved' even though the local service manager stated he did not consider it 'solved'. why? *nm
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/12/20081
 Letter from congressman rothman on behalf of constituent re possible accelerator problem with his 2007 toyota avalon (respond to hackensack nj office). the consumer stated while stopped in traffic for a drawn drawbridge, with his foot on the brake and the gear in park, the vehicle began to buck and slowly moved towards a panel truck that was in front of him. the consumer continued to apply the brake, but to no avail and subsequently hit the panel truck. the dealer installed a reinforcement bar in compliance with the recall. *jb
04/25/201026000
 Tl*the contact owns a 2007 toyota avalon. the contact was driving approximately 45 mph when the vehicle suddenly accelerated. the contact engaged the brake pedal and the vehicle came to a complete stop. he turned off the engine and restarted the vehicle; after two separate attempts, the rpms increased excessively. he restarted the vehicle and it behaved normally after five to ten minutes. prior to the failure, the contact had the vehicle repaired according to recalls 09v388000, vehicle speed control, accelerator pedal and 10v017000. the repair did not correct the failure. the contact will take the vehicle to the dealer since the complaint was filed. the failure mileage was approximately 26,000.
12/03/200935000
 Tl* the contact owns a 2007 toyota avalon. on dec 3, 2009, the contact pulled into driveway. when he depressed the accelerator pedal, the vehicle jerked forward. he applied the brakes but the vehicle failed to stop. as a result, the vehicle hit the corner post of a fence followed by a tree and finally stopped. there were no warning lights before or after the failure. the vehicle was taken to a local authorized dealer and the diagnostic test produced no error codes. the service manager stated that there was nothing wrong with the vehicle. later, the contact took the vehicle back to the dealership for the accelerator pedal, floor mat and oil hose recalls (recalls 09v388000 & 10v017000). the technician at the dealership also performed an override on the braking system. the current mileage was unknown. the failure mileage was approximately 35,000.
03/19/2008245001
 On march 19, 2008, my step-son was killed in tampa, florida while driving his 2007 toyota avalon. he had just dropped my sister-in-law off at the airport and was traveling on the courtney campbell parkway when the car accelerated. he exited onto a service road, posted at 15 mph, at a high rate of speed, crashing through a guardrail and plunging into tampa bay. he did not get out of the vehicle. witnesses say he did not appear to brake before hitting the guardrail. nobody could determine at the time why the accident occurred; his toxicology report was clear. the car has long since been salvaged since toyota's acceleration issues were not public knowledge at the time two years ago. i recently received a safety recall notice, a0a, on the vehicle for accelerator pedal reinforcement bar installation. updated 05/10/10 *bf updated 06/17/10. *jb
09/01/20092
 2007 avalon xl. consumer states repeated unintended acceleration. *tgw in september 2009, the consumer experienced sudden acceleration. the consumer reported the incident to the dealer and they told him to check the floor mat. shortly after, the vehicle accelerated out of control again. the consumer contacted the dealer, he was told repeatedly by the dealer it was a floor mat problem and nothing was wrong with the vehicle. *jb
03/15/201035000
 Tl*the contact owns a 2007 toyota avalon. while driving approximately 2 mph, the vehicle suddenly accelerated without warning. in order to stop the acceleration, the contact applied the brakes and shifted the vehicle into neutral gear. the vehicle was taken to the dealer who stated that the sudden acceleration was due to a chip in the computer. prior to the recent failure, the contact had taken the vehicle to the dealer where nhtsa recall# 10v017000 vehicle speed control, accelerator pedal repair was performed. the vehicle was not repaired at the time when the complaint was filed. the approximate failure mileage was 35,000 and the approximate current mileage was 35,000.
02/19/200911186
 Tl*the contact owns a 2007 toyota avalon. while driving 80 mph in the mountains, the vehicle suddenly accelerated without warning. the brakes were applied but failed to engage. the vehicle failed to stop until the contact shifted into neutral gear and applied the emergency brake. the vehicle was restarted and began functioning normally. the vehicle was taken to the dealer who stated that the failure could not be reproduced. prior to the recent failure, the vehicle was serviced by an authorized dealer for nhtsa recall # 10v017000, vehicle speed control, accelerator pedal. the failure mileage was 11,186 and the current mileage was 19,013.
08/01/2007700
 Tl*- the contact owns a 2007 toyota avalon. the contact was driving approximately 65 mph with the cruise control activated. the vehicle increased acceleration to 90 mph without warning which was beyond the cruise control set speed. the vehicle speed rate decreased when the brakes were engaged.the vehicle was taken to an authorized dealer. there was a recall under nhtsa campaign id number 10v017000 (vehicle speed control: accelerator pedal). the vehicle was repaired for the recall defect. the failure mileage was 700. the current mileage was 24,000.
01/28/20101
 2007 toyota avalon. *cw while driving, the consumers wife encountered a curve. she soon realized she could not get the vehicle to slow down. she went off the road and hit some trees. the vehicle was totaled and the consumers wife was injured. *jb updated 03/09/10
01/01/1901
 S10 appropriate handling re toyota recall notices, experienced sudden acceleration in her 2007 toyota avalon. *kb several months ago when the consumer attempted to start the vehicle, it made a loud noise. lurched forward and bumped into another vehicle. after the incident, the consumer was informed to remove the floor mat. the vehicle was then taken to the dealer and the mat was re-attached. *jb
10/31/2008145301
 When parking my 2007 toyota avalon in a parking garage, i entered the parking space and i took my foot off the accelerator pedal so the car would coast into the space. however, when i took my foot off the accelerator pedal, the car, instead of slowing down. suddenly accelerated into the barrier cables at the end of the parking space, causing $2392.86 worth of damage to the front end of the car. updated 03/30/10.
01/01/20081
 Arrived at an intersection's light and applied the brakes and car accelerated and crashed into the car which was in front. the air bags failed to deploy as well. the consumer stated when his wife arrived at an intersection, she applied the brakes, but the vehicle accelerated and crashed into the vehicle that was crossing from west to east. while his wife was going from north to south. updated 03/29/10.*jb
01/25/201055000111/11/2006
 Tl* the contact owns a 2007 toyota avalon. he states that when driving at 70 mph, which was the speed limit, a semi truck pulled in front of the vehicle. when he applied the brake the vehicle still accelerated on its own while having his foot on the brake. he then put the vehicle on neutral and the vehicle finally stopped. he then took it to a toyota dealer where they diagnosed the vehicle. when he picked up the vehicle they stated that there was nothing wrong with the vehicle and that he should take it to his nearest dealer once he got home. the failure mileage was 55000 and current mileage was 55992. updated 2/22/10 *cn the consumer stated the gas pedal became stuck. the vehicle finally stopped without incident. updated 06/11/10.*jb
08/22/20091260001
 Saturday, august 22, 11:30 am, i drove about 4 miles, got onto a freeway (northbound i-5) in san diego, at which time my car continued to accelerate, without my foot on the accelerator pedal. i looked down at my feet, saw that the floor mat was correctly in place. the car behaved as though cruise control were on, so i toggled cruise control on, then off. i also depressed the button for turning the car off (it has a smart key ignition), but the car did not stop. engine speed continued to increase. my brakes could slow the car a bit (from 70 mph down to 65 mph, but the car quickly accelerated back up to 70 mph and higher. i down-shifted (into one of the mountain-driving gears, then down-shifted again as i contemplated how to navigate around traffic and off the freeway. the engine tachometer indicated that the speed was increasing. i transitioned off the i-5 and onto the eastbound i-8 freeway, and slowed enough, with all my weight on the brake pedal, to the nearest offramp. i could not bring the car to a complete stop, but finally shifted into park before hitting anything. i now shut off the car. i tried to restart the car, in park, and the engine speed meter indicated 4500 rpm in a few seconds. i shut the car off and phoned aaa to tow me to the nearest dealer. the dealer could not find a cause for this uncontrolled acceleration. the manufacturer was also called. they said to pick up the car. i took the car to the dealer that normally services this vehicle, and they had the car for several days. they did some minor repair on the throttle, but said they could not determine nor fix the case of this. they also repaired the brakes, which were badly burned. i was apprehensive to drive the vehicle, and finally told the dealer to get me a replacement, which i am now driving. the car which had uncontrolled acceleration is at the dealers lot as of yesterday. *tr updated 11/18/09
08/06/20077500112/29/2006
 On aug. 6th while driving on a two lane road in south carolina in my 2007 avalon, the accelerator became stuck. my car reached speeds of up to 80 mph. i could only reduce the speed to 60 mph by riding the brakes. i finally stopped the car by finding a safe pull-off and shifted into neutral and then park. my brakes were completely ruined and required replacement. my car was towed to a toyota dealer in greenville, sc. the service department determined that the faulty acceleration was due to a rubber all-weather mat. the mat had been placed over the standard floor mat. i feel that avalon owners nationwide need to be notified of this dangerous problem. i noted in my local newspaper last week that you are investigating the same problem in the lexus es 350 which has the same design as the avalon. *tr updated 03/04/10 *bf updated 05/06/10.*jb
04/12/20077940110/26/2006
 We had a driving instructor conducting a class using the 2007 avalon. the instructor was driving and accelerated to pass a vehicle at approximately 35 mph and the accelerators stuck and the car reached 8000+ rpms the instructor had to engage the brake and put the car in neutral and the car would not turn off, using the push button start. it finally turned off after numerous tries on the push button. once the motor turned off the accelerator then came up slowly by its self. we called the dealership, and were told it must have been the floor mats. there were three people in this car and they all saw the same thing. the floor mats had nothing to do with this problem. we had the dealer go over the car and again were told there was nothing wrong. we however do not believe their findings. *ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
03/12/2007601
 2007 toyota avalon,27.00 miles. when in cruise going up hill car races to get to cruise speed. has been doing this since day one of purchase. i have reported sever times. dealer says they all do it and there is no fix for it. *tr
06/02/2008107/01/2007
 2007 toyota avalon problems with cruise control. consumer states that when using the cruise control when the road condition changes and he puts the cruise control back on it will jump and the rpm's will jump from 2100 to 4800. *kb the consumer stated the cruise control worked well until the road conditions changed. if the road conditions changed the consumer had to touch the brake and take the vehicle off cruise control temporally. when the road conditions changed again, and the speed was no more than 6-7 mph below the speed set on the cruise control the tachometer reading was 2,100 the consumer restored the cruise control to the setting being used. the vehicle suddenly jolted ahead as if the consumer pressed the accelerator to the floor. the tachometer suddenly jumped from 2,100 to 4,800 rpm to raise the vehicle speed 6 or 7 mph. the dealer informed the consumer it was a normal operation of the vehicle. *jb
10/16/2006100110/15/2006
 Tl*the contact owns a 2007 toyota avalon. while driving 50-55 mph with the cruise control activated, the vehicle automatically shifts to the lowest gear. as a result, the engine revs and the tires skid. the failure occurs while driving up the slightest incline. he called the dealer and was informed that this was the vehicle's new drive by wire system and all of the new toyota's perform in this manner. the vin and engine size were unavailable. the current mileage was 7,800 and failure mileage was 100.
06/06/20076000308/28/2006
 I am on highway with 65mph speed. i turned the laser cruise control on. when the vehicle in front of me is slowing down, the laser cruise control detects the speed and slow down automatically. however, the defect is: the braking lights never light up while the car is slowing down. it almost causes me an accident because the car behind me can not recognize my car being braked. it happens many times at cruising with highway speed. *tr