Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 01/26/2013 | 46725 | ||
| Car wouldn't start at shopping area - paid $5 for a battery jump - had car tested at local auto shop - said we needed an alternator but may be under warranty - went to eastern shore toyota - for $56.57 - yes we needed an alternator - not under warranty -cost $580 - take til tues - suggest we spend $100 plus and rent a car. we elected to take our chances and had the vehicle fixed closer to gulf shores where we are staying - cost was $396. we have never had an alternator go out after owning vehicles for nearly 60 yrs - let alone at 46725 miles and such a pricey car. we are considering the rav 4 for 2014 but this is giving us second thoughts. | |||
| 07/01/2009 | 58000 | ||
| This car has had all 4 headlights burn out at one time or another. now for the second time, the left hid low beam has gone out. i'm sure you are aware these are expensive to replace. about 2 years ago toyota offered to reimburse owners for replacement of high beam halogen bulbs as long as the vehicle had less than 35,000 miles at the time of the malfunction. recently though, since this was a problem with a larger number of cars, toyota expanded this to a service bulletin. in this bulletin they will replace both complete headlight assemblies so long as the vvehicle is less than 5 years old and has less than 75,000 miles on the odometer. my mother-in-law just had this done on her avalon, which failed an inspection because both halogen high beam bulbs were shattered, which was purchased at the same time my wife's was. my wife uses her avalon to commute 90 miles round trip to work. the car currently has 105,000 miles on the odometer since it was purchased new december 8, 2007. due to the mileage toyota is not interested in replacing the headlight assemblies on her car. this is a safety defect that could cause a crash. i believe there should be a recall campaign to rectify the problem. | |||
| 10/15/2007 | 1 | ||
| This is not a complaint but some information regarding the toyota recall. i got a 2008 toyota avalon in october of 2007. when selecting options for my car, i asked for floormats which were clearly shown in the avalon's promotional material. when the avalon came (oct 2007) it did not have the requested floor mats. i asked the dealer about this and he simply said they were not available. i pointed out that they were in the avalon booklet and he again said they were not available. i then did what most probably did, because they wanted to protect their new car, and that was to purchase floormats at an auto supply. my concern is that the automaker clearly knew that there was a problem with floormats at least 2 and a half years ago and did not warn me of this nor anyone else. this resulted in tragic consequences for some. i think they need to be held accountable for withholding this information until after there were deaths related to this problem. *tr | |||