Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LIGHTING | |||
| 07/01/2009 | 58000 | 4 | |
| This car has had all 4 headlights burn out at one time or another. now for the second time, the left hid low beam has gone out. i'm sure you are aware these are expensive to replace. about 2 years ago toyota offered to reimburse owners for replacement of high beam halogen bulbs as long as the vehicle had less than 35,000 miles at the time of the malfunction. recently though, since this was a problem with a larger number of cars, toyota expanded this to a service bulletin. in this bulletin they will replace both complete headlight assemblies so long as the vehicle is less than 5 years old and has less than 75,000 miles on the odometer. my mother-in-law just had this done on her avalon, which failed an inspection because both halogen high beam bulbs were shattered, which was purchased at the same time my wife's was. my wife uses her avalon to commute 90 miles round trip to work. the car currently has 105,000 miles on the odometer since it was purchased new december 8, 2007. due to the mileage toyota is not interested in replacing the headlight assemblies on her car. this is a safety defect that could cause a crash. i believe there should be a recall campaign to rectify the problem. *tr | |||
| 07/01/2009 | 58000 | ||
| This car has had all 4 headlights burn out at one time or another. now for the second time, the left hid low beam has gone out. i'm sure you are aware these are expensive to replace. about 2 years ago toyota offered to reimburse owners for replacement of high beam halogen bulbs as long as the vehicle had less than 35,000 miles at the time of the malfunction. recently though, since this was a problem with a larger number of cars, toyota expanded this to a service bulletin. in this bulletin they will replace both complete headlight assemblies so long as the vvehicle is less than 5 years old and has less than 75,000 miles on the odometer. my mother-in-law just had this done on her avalon, which failed an inspection because both halogen high beam bulbs were shattered, which was purchased at the same time my wife's was. my wife uses her avalon to commute 90 miles round trip to work. the car currently has 105,000 miles on the odometer since it was purchased new december 8, 2007. due to the mileage toyota is not interested in replacing the headlight assemblies on her car. this is a safety defect that could cause a crash. i believe there should be a recall campaign to rectify the problem. | |||
| 07/07/2012 | 128000 | 1 | |
| I was driving at night and noticed my headlights were not on. both seemed to have burnt out at the same time. *tr | |||
| 07/07/2012 | 128000 | ||
| I was driving at night and noticed my headlights were not on. both seemed to have burnt out at the same time. | |||
| 06/04/2012 | 82000 | ||
| While driving on an interstate, both of the avalon's headlights went completely out, leaving me without any headlights. turning the headlight switch on and off would sometimes reactivate one or both of the headlights but they would eventually fail again. the failure has continued to recur. toyota dealer states that the headlight assembly for both headlights needs to be replaced. toyota is aware of the headlight assembly defect in the 2008 avalons, thus extended the original warranty, however, my avalon was already beyond the extended warranty so it was not repaired due to the cost. the failure mileage was 82,000 and the extended warranty covered mileage up to 73,000. repair cost is estimated at $2550.00. the failure is due to manufacture defect and not a wear and tear/useage issue. i then called the manufacturer and was told no further assistance would be given since the orignal warranty was extended and it didn't matter that the headlight failure happened beyond the covered mileage. | |||
| 06/04/2012 | 82000 | ||
| Tl* the contact owns a 2008 toyota avalon. the contact stated that while driving her vehicle, the headlights failed to illuminate. the contact had to turn the headlight switch on and off several times before the lights began to illuminate. the failure recurred several times later. the vehicle was taken to the dealer for an inspection and the contact was informed that the headlight assembly for both headlights needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that the vehicle was no longer under warranty. the failure mileage was 82,000. | |||
| 06/14/2012 | 93600 | ||
| My 2008 toyota avalon has a light problem where one or the other or both headlights go out randomly. we have asked the dealership where we have the car serviced to look into it and on every occassion have been told they can't get the car to recreate the issue. we have actually been pulled over not once but twice for having a headlight out but when we turn them off and back on they work again. it was bad when it was just one or the other but recently both will go out. we feel like this is a huge safety issue.. | |||
| 06/04/2012 | 82000 | ||
| Tl-the contact owns a 2008 toyota avalon. the contact stated that while driving her vehicle, the headlights failed to illuminate. the contact had to turn the headlight switch on and off several times before the lights began to illuminate. the failure recurred several times later. the vehicle was taken to the dealer for an inspection and the contact was informed that the headlight assembly for both headlights needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that the vehicle was no longer under warranty. the failure mileage was 82,000. sm. | |||
| 06/14/2012 | 93600 | ||
| My 2008 toyota avalon has a light problem where one or the other or both headlights go out randomly. we have asked the dealership where we have the car serviced to look into it and on every occassion have been told they can't get the car to recreate the issue. we have actually been pulled over not once but twice for having a headlight out but when we turn them off and back on they work again. it was bad when it was just one or the other but recently both will go out. we feel like this is a huge safety issue.. | |||
| 06/04/2012 | 82000 | ||
| Tl-the contact owns a 2008 toyota avalon. the contact stated that while driving her vehicle, the headlights failed to illuminate. the contact had to turn the headlight switch on and off several times before the lights began to illuminate. the failure recurred several times later. the vehicle was taken to the dealer for an inspection and the contact was informed that the headlight assembly for both headlights needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that the vehicle was no longer under warranty. the failure mileage was 82,000. sm. | |||
| 06/14/2012 | 93600 | ||
| My 2008 toyota avalon has a light problem where one or the other or both headlights go out randomly. we have asked the dealership where we have the car serviced to look into it and on every occassion have been told they can't get the car to recreate the issue. we have actually been pulled over not once but twice for having a headlight out but when we turn them off and back on they work again. it was bad when it was just one or the other but recently both will go out. we feel like this is a huge safety issue.. | |||
| 06/04/2012 | 82000 | ||
| Tl- the complaint owns a 2008 toyota avalon. the contact stated that while driving her vehicle, the headlights failed. the contact stated that she tried to turn the light switch on and off several time before they came back on. the failure recurred several times later. the vehicle was taken to the dealer for inspection and they informed the contact that the headlight assembly on both headlights needed to be replaced. the vehicle was not repaired. the manufacturer was notified and informed that the vehicle was past the warranty. the failure mileage was 82,000 | |||
| 06/14/2012 | 93600 | ||
| My 2008 toyota avalon has a light problem where one or the other or both headlights go out randomly. we have asked the dealership where we have the car serviced to look into it and on every occassion have been told they can't get the car to recreate the issue. we have actually been pulled over not once but twice for having a headlight out but when we turn them off and back on they work again. it was bad when it was just one or the other but recently both will go out. we feel like this is a huge safety issue.. | |||
| 12/16/2011 | 73448 | ||
| The high beams both blew out in december of 2011. one low beam also goes out occasionally, either the right or left. i can usually turn the lights on and off and get the low beams working. the toyota garage said i needed new highbeam bulbs. i replaced the bulbs, but still had issues with the low beams going on and off. on june 12, 2012 the highbeams blew again. the toyota garage said i needed new headlight assemblies for a total cost of $2500.00. i have a 5 year 100,000 mile extended warranty but have been told the headlight assemblies are not covered. i am going to take this decision to arbitration with toyota. | |||
| 03/08/2012 | 66000 | ||
| Driving home from work i noticed that my head lights weren't on after being on when i left my job, so i turn them back on and about another 20 miles they were off again i experience this for about a month and was wounding this car isn't that old so something has to be done because the car is not that old for the lights to be going out there is no shortage or any other electrical problem with it. went to a electrical shop and they informed me that most avalons have the same problem so i'm writing this report to see what i need to do next so this won't occur for the next 5yrs or so. it happens all the time at night when i drive eventually they will not come on at all is this suppose to be happening i need to know. thank you, | |||
| 04/05/2010 | 27000 | ||
| The daytime driving light/highbeams blew out on one side. i had the light replaced in florida on a trip. later in the same year the same light blew out and i took it to a dealer in waldorf, md this dealer, with much reservation, replaced the light. a week later both daytime/high beam lights blew out. i took it back to the dealer and they replaced the headlight assemblies of both light. now a year and a half to 2 tears later both lights have exploded again. at this point the car has 71009 miles on it. toyota says they will fix it. however, if they fix it the same way again i'm sure the same problem will return in due time. lighting at night is a very serious safety issue as i found out this weekend and this safety problem needs to be fixed properly. | |||
| 03/08/2012 | 66000 | ||
| Driving home from work i noticed that my head lights weren't on after being on when i left my job, so i turn them back on and about another 20 miles they were off again i experience this for about a month and was wounding this car isn't that old so something has to be done because the car is not that old for the lights to be going out there is no shortage or any other electrical problem with it. went to a electrical shop and they informed me that most avalons have the same problem so i'm writing this report to see what i need to do next so this won't occur for the next 5yrs or so. it happens all the time at night when i drive eventually they will not come on at all is this suppose to be happening i need to know. thank you, | |||
| 04/05/2010 | 27000 | ||
| The daytime driving light/highbeams blew out on one side. i had the light replaced in florida on a trip. later in the same year the same light blew out and i took it to a dealer in waldorf, md this dealer, with much reservation, replaced the light. a week later both daytime/high beam lights blew out. i took it back to the dealer and they replaced the headlight assemblies of both light. now a year and a half to 2 tears later both lights have exploded again. at this point the car has 71009 miles on it. toyota says they will fix it. however, if they fix it the same way again i'm sure the same problem will return in due time. lighting at night is a very serious safety issue as i found out this weekend and this safety problem needs to be fixed properly. | |||
| 03/08/2012 | 66000 | ||
| Driving home from work i noticed that my head lights weren't on after being on when i left my job, so i turn them back on and about another 20 miles they were off again i experience this for about a month and was wounding this car isn't that old so something has to be done because the car is not that old for the lights to be going out there is no shortage or any other electrical problem with it. went to a electrical shop and they informed me that most avalons have the same problem so i'm writing this report to see what i need to do next so this won't occur for the next 5yrs or so. it happens all the time at night when i drive eventually they will not come on at all is this suppose to be happening i need to know. thank you, | |||
| 04/05/2010 | 27000 | ||
| The daytime driving light/highbeams blew out on one side. i had the light replaced in florida on a trip. later in the same year the same light blew out and i took it to a dealer in waldorf, md this dealer, with much reservation, replaced the light. a week later both daytime/high beam lights blew out. i took it back to the dealer and they replaced the headlight assemblies of both light. now a year and a half to 2 tears later both lights have exploded again. at this point the car has 71009 miles on it. toyota says they will fix it. however, if they fix it the same way again i'm sure the same problem will return in due time. lighting at night is a very serious safety issue as i found out this weekend and this safety problem needs to be fixed properly. | |||