Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 10V017000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 09/17/2004 to 01/18/2010 | V (Vehicle) | 2230661 | 03/16/2010 | MFR | TOYOTA MOTOR CORPORATION | 01/21/2010 | 01/21/2010 | |||||||
| Defect Summary | Toyota is recalling certain model year 2005-2010 avalon, model year 2007-2010 camry, model year 2009-2010 corolla, corolla matrix, rav4, model year 2010 highlander, model year 2008-2010 sequoia, and model year 2007-2010 tundra vehicles. due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. in this condition, if condensation occurs on the surface, as may occur from heater operation (without a/c) when the pedal assembly is cold, the friction when the accelerator pedal is operated may increase, which may result in the accelerator pedal becoming harder to depress, slower to return, or, in the worst case, mechanically stuck in a partially depressed position. | |||||||||||||||
| Consequence Summary | The accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. gm will notify owners for the pontiac vibe please see 10v-018. this service will be performed free of charge. the safety recall is expected to begin early february and will be completed in late april 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Toyota safety recall no. aoa. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V388000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 4260319 | 10/08/2009 | MFR | TOYOTA MOTOR CORPORATION | 10/05/2009 | 10/06/2009 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2004-2010 passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. these changes address the risk of pedal entrapment due to interference with the floor mat. redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. toyota will begin mailing letters to owners in december 2009. owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota recall no. 90l/90lg.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/17/2012 | 33000 | ||
| Tl- the contact owns a 2008 toyota avalon. the contact was at a complete stop with the brakes applied when the vehicle abnormally accelerated. the contact crashed into a residence. the contact sustained a fractured right foot and injuries to the face, knees, back, and neck. the vehicle was towed to a local auto body shop. the contact stated that prior to the crash, the vehicle was repaired under nhtsa campaign id number: 10v017000 (vehicle speed control:accelerator pedal). the vehicle was not further repaired. the approximate failure mileage was 33,000. kmj | |||
| 03/17/2012 | 33000 | ||
| Tl- the contact owns a 2008 toyota avalon. while the driver of the vehicle was stopped with her foot depressing the brake pedal the vehicle suddenly accelerated on its own. the vehicle crashed into a home. the driver sustained a fractured right foot and injuries to her face, knees, back and neck. the vehicle was towed to a body shop. the vehicle was included in the recall under nhtsa campaign id number: 10v017000 (vehicle speed control:accelerator pedal) and was repaired prior to the failure. the vehicle was not repaired. the approximate failure mileage was 33,000. ds | |||
| 04/13/2011 | 30000 | ||
| Tl*the driver owned a 2008 toyota avalon. while driving approximately 5 mph the vehicle accelerated and crashed into a building. the police arrived and a report was filed. the vehicle was towed; yet, the contact does not know what facility it was towed to. the driver was transported to the hospital. someone inside the building was also injured. the manufacturer was not contacted. the vin was unavailable. the approximate failure mileage was 30,000. | |||
| 04/13/2011 | 30000 | ||
| Tl- the contacts mother owns a 2008 toyota avalon. while driving approximately 5 mph the vehicle accelerated and crashed into a building. the police arrived to the scene and a report was filed. the vehicle was towed. the contact was unaware where the vehicle was towed. the vehicle was not taken to the dealer for diagnostics or repair. the contacts mother was taken to the hospital for evaluation. there was a person inside of the building who was injured. the contact did not have details of that persons injuries. the manufacturer was not contacted. the vin was unavailable. the approximate failure mileage was 30,000. ds | |||
| 08/27/2010 | 29836 | ||
| Tl- the contact owns a 2008 toyota avalon. the contact stated that while driving 55 mph he heard a noise and pulled into a driveway and the engine was on fire in between the firewall and the rear of the engine. the contact put the fire out. a toyota service manager and district manager inspected the vehicle and they found holes in the engine block. they stated the engine had a major failure. the vehicle had been in for recall nhtsa campaign id number: 10v017000 accelerator pedal, on march 8,2010. the owner stated that he had no prior warnings up until this work was done. he also stated they did repair work described in tsb nhtsa item number : 10032630 engine and engine cooling, oil supply hose on the same date, at no charge. the vehicle is currently at the dealer waiting for repair. the failure mileage was 29,836. rd | |||
| 04/25/2010 | 39606 | ||
| Tl*the contact owns a 2008 toyota avalon. while attempting to shift into park, the vehicle suddenly surged forward, accelerated over a curb, and crashed into a sign. the vehicle continued to accelerate and crashed into a tree and then another curb. the contact was able to stop the vehicle by shifting into neutral gear. a police report was filed. this failure occurred twice. the vehicle was towed to the authorized dealer to be repaired. the current and failure mileages were 39,606. | |||
| 03/30/2010 | 25000 | ||
| Tl*the contact owns a 2008 toyota avalon. the contact stated that while parking in a garage, the vehicle suddenly accelerated which caused it to crash into the garage. the contact applied the brakes but the vehicle did not stop. the contact called the manufacturer and was advised to take the vehicle to an authorized dealership so that a technical representative could inspect it. the rep had not determined the cause of the acceleration at the time of the complaint. the failure mileage was approximately 25,000. | |||
| 03/20/2009 | 32444 | ||
| Tl*the contact owns a 2008 toyota avalon. while the contact was driving approximately 2 mph into the garage, the vehicle suddenly accelerated which resulted in a crash. there were no injuries. the contact did not state if a police report was filed. the vehicle sustained damages to the hood and fender. the vehicle had not been repaired when the complaint was filed. the failure and current mileages were 32,444. updated 05/11/10. *lj updated 5/28/10 *cn | |||
| 07/01/2009 | 15000 | ||
| My 2008 avalon experienced unexpected acceleration twice,,,once in 2008 and once in 2009...both times i had the cruise control on, which has a safety feature, a laser, which keeps you from getting too close to the car in front of you....my car accelerated and ignored the safety laser. it slowed down immediately when i applied the brakes. the key is, the pedal was not stuck, i did not have to do anything with the floor mats, i did not have to keep applying the brakes, they worked as designed. therefore it, in my opinion, was all electronic, as far as the acceleration malfunction. | |||
| 04/15/2008 | 750 | ||
| Tl* the contact owns a 2008 toyota avalon. while driving into the garage at speeds of approximately 10 mph, the vehicle abnormally accelerated and proceeded to crash into the garage door. the vehicle was repaired by the dealer; however, it persisted. the vin was not available. the failure mileage was 750 and the current mileage was 25,000. | |||
| 11/15/2009 | 22000 | ||
| Tl* the contact owns a 2008 toyota avalon. the contact stated that the vehicle experienced sudden acceleration. the vehicle sped off after being stopped at a traffic light. when the accelerator was pressed the vehicle rapidly moved forward about 2000 feet. the contact stated when he pressed the ignition button the engine shut off. the contact also stated that the dealer replaced acceleration system. the failure mileage was about 22,000. the current mileage was 23,000. | |||
| 03/04/2010 | 257773 | 1 | |
| 2008 toyota avalon brake override. i just had all my avalon recall fixes placed on my car, and the brake override fix does not work. i check my brake override to see how it operated before the fix, and after going to the dealership to get the repairs it still does the same thing. when the gas pedal is pressed, and speed is around 45mph step on the brakes while continuing to press on the gas, and you can hear the engine still trying to accelerate. the service advisor told me on the phone before going there that the brakes would override the gas pedal when the brake pedal is pressed. i still will not allow my pregnant wife, and 2 year old daughter ride in the car until a better fix is put into place. *tr | |||
| 03/04/2010 | 47000 | ||
| Tl*the contact owns a 2008 toyota avalon. he took the vehicle to the dealer to have the accelerator pedal repaired. when he applied the brakes, the vehicle surged forward and forced him to apply extreme pressure to the brake pedal in order to stop the vehicle. the dealer was contacted and advised him to have the vehicle diagnosed again. the failure and current mileages were 47000. | |||
| 02/28/2010 | 49450 | 2 | |
| Tl*the contact owns a 2008 toyota avalon. he drove approximately 2 mph into his garage and the vehicle lunged forward. the vehicle stopped accelerating immediately after he applied pressure to the brakes. the vehicle was taken to the dealer where they test drove it and they could not duplicate the failure. no repairs were made to the vehicle. the failure mileage was 49450 and the current mileage was 49476. updated 4/13/10 *cn updated 05/20/10.*jb | |||
| 02/25/2010 | 5000 | 1 | |
| 2008 toyota avalon was recalled to replace a gas pedal. the car was taken in to the toyota dealer for the said repair. it took 4 hours. a few days later the car was in reverse and was slowly backing out of a residential carport when it accelerated on its own and the car did about 3 loops around the garage area of the home causing damage to the car, benches, tree, bushes, lamp post, etc. this happened after the recalled defect was repaired. owner of vehicle put in claim to her own insurance company, put in a call to the 800 toyota number and had car towed to where she purchased the car. everyone seems concerned, but only wants to repair the damage to the car rather than get to the root of the problem. we thought toyota had the fix, but apparently not since accelerating and going out of control on an accelerated pace. *tr | |||
| 12/08/2008 | 25 | 1 | |
| Tl*the contact owns a 2008 toyota avalon. while driving 10 mph and slowing down, the vehicle surged forward and accelerated on its own. she had to apply extreme pressure to the brake pedal in order to stop the vehicle. the vehicle was taken to the dealer 8 times where they stated that nothing was wrong with the vehicle and that it was normal. the accelerator pedal was previously repaired; however, the failure continued to occur. the failure has occurred since the vehicle was purchased brand new. the failure mileage was 25 and the current mileage was 5500. updated 04/01/10. *lj updated 05/13/10 | |||
| 02/18/2010 | 70084 | 1 | |
| Toyota avalon cruise control safety problem. after several experiences with unexpected rapid acceleration i took the car to the toyota dealership in o'fallon, illinois. what i discovered is that the laser cruise control system adjusts on the cruise control level in 5 mph increments up or down. however, if you tap the lever up more than once it will increase the speed by 5, 10, 15, 20 mph. more importantly, if you hold the cruise level for more than a few seconds, the cruise setting continues to increment and in just a few seconds you may have unknowingly increased the setting for the cruise by 20 or 25 mph. this is very dangerous since older models of most cars, including toyotas, just increment your speed by a few m.p.h. as you hold the cruise control level up to get to the desired cruising speed. most importantly, the owners manual is inaccurate and does not describe how the resetting of the cruise speed actually works. in my opinion the cruise control level should not be allowed to increase your set cruising speed by 20 or 30 mph by lifting up the cruise level or a few seconds. i have experienced sudden rapid acceleration several times in highway driving and had to slam on my brakes to avoid an accident. my guess is that a lot of the complaints about the toyota prius in the press recently result from the same condition with the owners not informed as to how the cruise adjustments work and the manuals are probably inaccurate or incomplete. *tr | |||
| 02/19/2010 | 1 | ||
| Toyota's handling of recall. i own one of the recalled vehicles but have received no communication from either toyota or the dealer on the recalls. *tr | |||
| 08/13/2009 | 5278 | 1 | |
| I have a 2008 toyota avalon that i had only 4 months prior to the accident. the car appeared to be in excellent condition until my husband took it to the delta sonic carwash to have it clean. as he was coming out of the car wash, he shift from neutral to drive and the accelerator failed , sticking in full throttle,causing him to lose control of the vehicle. to avoid collision with other vehicles coming out of the gas station, which is part of the business, and hitting pedestrians and the gas pumps, he steered the car hitting a pole, going over embankment, the sidewalk and into ongoing traffic in the opposite direction. the car came to a stop two business down from where the accident originated. damages was done to all 4 tireswith bent rims, the front right and left bumper and grille, the hood, the lamp ground with the head light knocked out. the driver's side mirror was hanging down. the exhaust system (muffler, tailpipes) were damaged. the rear fender and bumper was damaged. the battery, oil pan, rear engine cradle cushion pipes were replaced. at the time, we thought it was something that he did, but we now since have found that toyota has had a problem with the accelerator pedal sticking in full throttle and have asked for a recall. the total damage was to a sum of $12,226.39. the insurance and repair company have fixed the car at our expense and the old or replacement parts are no longer available to my knowledge. i have only photos of the car in the damaged state. i did go to the toyota dealership that i purchased the car from and they plan to start repairs feb. 15. 2010. my concerns is how do i get toyota to honor my request for a car replacement because my car has been devalued because of the accident and is now part of the car fax report. i run the risk of having other problems. if not replace the car, provide me with free maintenance for the life of the car and repay me for out of pocket expenses due to the failed accelerator. *tr | |||
| 10/01/2008 | 1795 | 1 | |
| Regarding toyota aoa recall: i experienced the acceleration problem with my avalon on oct 1, 2008 and do not feel the latest corrective action of a reinforcement bar will address the problem. i brought my vehicle into darcars 355 toyota on oct 2, 2008 and provided a detailed description of the incident. toyota did not follow up with me. when toyota initially announced the acceleration problem was due to floormats, i again notified my dealer service team that my floormats were anchored and that was not the problem- toyota again did not follow up with me. i went to the silver spring darcars service group for the aoa recall and spoke to the service manager regarding the steel bar reinforcement action and explained why i did not feel this would address the problem. toyota is not listening and i do not want to see anyone else die due to this issue. please have the lead investigator for the toyota acceleration recall call me. *tr | |||
| 07/17/2009 | 20000 | 1 | |
| I was driving my 2008 toyota avalon in traffic north of houston and floored it to get on an exit ramp in front of another car. when i took my foot off the accelerator the engine continued to run at high revs and i had to push hard on the brake to keep the car from continuing to accelerate while going up a steep ramp. after about 3 seconds the revs dropped and everything continued as normal. this happened on july 17, 2009. then, in december of 2009 i was driving on a side street when a truck ran a stop sign and was going to hit me. i floored it to get out of the way and again the car continued to accelerate after i took my foot off the gas. i remembered hearing a report about the potential of floor mats causing the pedal to stick so i hit the brakes, put the car in neutral and reached down and pulled on the floor mat. the out of control acceleration again lasted about 3 to 4 seconds. i don't know if the floor mat was causing it to stick or not. i had a rubber mat on top of the mat that i bought with the car that hooks into the floor board. i don't think that mat ever interfered with the pedal. i looked at it closely and it does not seem possible. but i took it out anyway. i have a 2007 toyota tundra crew cab and this has never happened to it but i have never floored that truck either. the car had about 20,000 miles on it when it happened the first time and about 24,000 the second time. *tr | |||
| 01/20/2010 | 33300 | 1 | |
| On 01-20-10, this customer states after using cruise control at approx 70 mph and coming up on some other vehicles, applying the brake to begin slowing down. once the road was clear, i reused the cruise control by pressing the resume switch. the vehicle began to accelerate past 70 mph and continued to about 85 mph before i applied the brake and canceled the resume function. i believe the vehicle would have continued if the brake was not applied. on 02-05-10 fitzgerald toyota ck the vehicle, no problem found. my veh is a 08 toyota avalon. *tr | |||
| 12/14/2009 | 1 | ||
| 2008 toyota avalon - computer defect - cruise control is erratic sometimes working ok other times engaged & not working - suddenly speeds up, error code e2. auto does not slow down properly. reported to dealer w/no problem found in 2009. 12/14/09 car dead, dash lights indicate check engine, control system failure, brake, battery failure , towed to dealer. parts 10 amp etcs fuse/i7.5 amp -dome fuse/7.5 amp and am2 fuse. (op code-190011 combo a t1/71 t2/99. 1 #00544-24f60-575 truestart battery) labor $92. thank you! *tr | |||
| 01/03/2009 | 12000 | 1 | |
| On several occasions, i have experienced a problem with my 2008 toyota avalon's accelerator pedal being hard to depress and seemed stuck in some partially depressed position. until the national press on this issue, i thought it was just me experiencing the problem. i had no idea that this was a problem that had lead to the death of people and that toyota knew this problem existed. when it was mentioned to my local toyota dealership service department, i was told it was probably my floor mat causing the problem so i removed the mat; however, i still experienced the problem a few times later. i was beginning to think it was some malfunction in my particular car and did not know how dangerous it was. at this point, nothing has been done to correct this problem. i am awaiting a return phone call from my local toyota dealership. *tr | |||
| 01/25/2010 | 30000 | ||
| Laser cruise control malfunctioned without apparent reason, most important problems it has are uncontrollable acceleration and sudden deceleration, which has nearly caused my ramming into a car in front of me and a car behind me crashing into me. these, along with other problems in the system, occur every time it is engaged. when first presented to the dealer in phone conversation was told it was a psychological reaction to news reports and given an 800 number to a recorded message telling me if i have a problem stop my car and report it to my dealer. i then went to the dealer and was then treated with disbelief. their initial solution was denial that there is a problem. after demanding a mechanic test drive the car, the technician conceded the problem is exactly as i described. i was then told that their in shop diagnostic test showed there was no problem with the laser cruise. and when i questioned this was incredibly asked if i didn't believe technology when their own mechanic verified that in reality the system was not working during the road test.then they decided to take another tactic. there is a 1/2 inch ding in the front bumper of my car that is the result of my car rolling 5 feet while in neutral and tapping a pole. they decided to blame the malfunction on this minute ding even though i informed them that the malfunction did not correlate with the time of the blemish to the car. now they want to charge me an exorbitant amount, over $3000, to fix this ding, hoping it will deter me from pursuing the issue of the innate flaws in toyota's laser mechanism. i know this will not resolve the problem but am instructing them to repair the bumper as a means of guaranteeing this is the solution to my laser cruise problem. i will pay to fix my dlcc, not correct a blemish in my bumper. i am letting you know because others are probably being met with the same resistance and someone is going to get seriously hurt or killed. my car is 2008 avalon limited. dealer: toyo of watertown. *tr | |||
| 07/06/2009 | 3000 | 1 | |
| While traveling down main street approaching an intersection without warning my car very suddenly accelerated at a very high speed and crashed into a car in front of me. driver's side airbag inflated, blocking my vision while my car continued to race forward. i immediately jammed on the brakes, the car swerved forward to the left, crossed main street, and came to a stop in front of a utility pole. front axel broke, on impact which caused the car to stop. seat belt and airbag pulled me back against the drivers seat resulted in chest bruising and pain. i was knocked out for a few seconds and came to just as airbag was beginning to deflate. the dashboard slammed into my legs badly bruising both of them. police and emt were on the scene, and i walked out of the car on my own. my vehicle and the one it crashed into were both total losses. at the time of the crash my car had been driven roughly 3,000 miles. i was taken to the hospital by ambulance, treated and released that same day. vehicle speed before impact was 20, speed on impact is impossible to determine as car accelerated on its own so quickly and crashed so hard. *tw | |||
| 12/15/2007 | 305 | ||
| Tl*the contact owns a 2008 toyota avalon. she stated that since the vehicle was purchased the vehicle accelerated excessively when the cruise control was engaged at various speeds including 35 mph. the vehicle began to slow down when the brake pedal was engaged. the vehicle will be diagnosed the by dealer. the failure mileage was 305 and the current mileage was 10,400. | |||
| 10/18/2009 | 14500 | 1 | |
| My complaint is with my 2008 toyota avalon. i was turning into a parking lot and took my foot off the accelerator to apply the brakes when my car showed no sign of slowing down. i applied the brakes and came to a stop. i check the accelerator and there was no mat in the area. this was before the publicity of toyota's problems. when i heard the news i reported the incident to the dealership and was told to remove the mat even though i said it wasn't involved. on a second occasion while on the highway i took my foot off the accelerator only to have the pedal hit the sole of my shoe about a second or two later. that happened three times on a trip from massachusetts to connecticut. it happened once on the return trip. it was as if the accelerator pedal was sticking. i intend to report the latest incident to my dealership during my next service appointment. i would report it sooner but it doesn't seem like toyota is listening. *tr | |||
| 10/24/2009 | 15500 | 1 | |
| While pulling into a marked parking space vehicle suddenly accelerated. it jumped two wheel stoppers, went up a small hill and within a couple of feet of running into a cement building before i could stop it. very very scary situation. i called germaim toyota in naples, florida and had the vehicle taken there. at this point in time, i don't know how they are going to correct the problem. *tr | |||
| 12/22/2008 | 2900 | 1 | |
| My 2008 toyota avalon xl had less than 3,000 miles when i had an accident on december 22, 2008. i was stopped in traffic for 5 to 7 minutes. when i released my foot off of the brake, the car lunged forward several feet and hit the car in front of me. the car has lunged several times before this upon starting in below freezing temperatures. on december 22 the temperature in cincinnati was 21 degrees f. i have had the car checked and the damage repaired. the mechanics said there was no problem detected. there is a problem with my car but they will not acknowledge it. *tr | |||
| 09/10/2008 | 11000 | ||
| Tl*the contact owns a 2008 toyota avalon. while driving approximately 50 mph, the vehicle spontaneously began accelerating on its own. the contact depressed the brake pedal with maximum force and placed the vehicle into neutral, but it continued to accelerate to 70 mph. he smelled a burning odor and the vehicle began decelerating. there were no warning lights illuminated on the instrument control panel and the cruise control was not engaged. the dealer was unable to duplicate the failure and provide a remedy. the vin was unknown. the failure and current mileages were 11,000. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 02/21/2010 | 1 | ||
| 2008 toyota avalon. consumer states unintended acceleration and brake failure after kit was installed. *tgw after taking an exit, the consumer encountered moderate traffic, when he had to brake behind backed up traffic. as he eased into the lineup, he discovered his vehicle was not stopping. the brakes started to fade and at that point he threw the shift selector into neutral. the engine roared, revving over 4,000 rpm's and then settled down to normal speed. two weeks prior to the incident, the consumer took the vehicle to the dealer for the accelerator pedal recall. at that time, the dealer installed a shim kit. up to the feb 21, 2010 incident no problem with unintended acceleration had been experienced. when the consumer returned to the dealer to report the incident he was told that the internal black box computer did not register an event. *jb | |||
| 02/26/2010 | 40000 | ||
| Tl*the contact owns a 2008 toyota avalon. while driving at 15mph the vehicle suddenly accelerated up to 40mph.the vehicle was taken to the dealership where nhtsa recall #09v388000 vehicle speed control: accelerator pedal and 10v017000 vehicle speed control: accelerator pedal were performed on the vehicle. the manufacturer had not been called at the time of the complaint. the failure mileage was 40,000 | |||
| 03/16/2008 | 95 | ||
| Tl* the contact owns a 2008 toyota avalon. while driving at various speeds, she noticed that the vehicle intermittently began shifting into a different gear on its own. the vehicle felt as if it was attempting to accelerate. the failure became progressively worse and most recently, seemed to occur on a daily basis. when the failure would occur, she had to continuously depress the brake pedal in order to maintain control of the vehicle. the manufacturer advised the contact to take the vehicle to the nearest dealership. the vehicle was involved in an open recall campaign (nhtsa campaign id: 10v017000: vehicle speed control: accelerator pedal) and an appointment was made for repairs. the vehicle had not yet been repaired when the complaint was filed. the failure mileage was approximately 95 and the current mileage was 21,200. | |||
| 11/24/2009 | 1 | 10/29/2008 | |
| Consumer has a 2008 toyota avalon and wants information about the problem of sudden acceleration with toyotas. *nj | |||
| 07/23/2009 | 8500 | 1 | 10/25/2008 |
| Tl*the contact owns a 2008 toyota avalon. the vehicle surged while driving approximately 60 mph and the speed increased between 5 and 10 mph. she was unable to stop the vehicle by engaging the brake pedal and the cruise control. when the vehicle began to slow down. she was able to engage the brake pedal and down shift to the lowest gear. at approximately 40 mph the contact used the emergency brake to shut the engine off. the vehicle was towed to the dealer. she was told that the floor mat caused became stuck under the accelerator pedal and caused the failure. the dealer cut the floor mat to fit it in the vehicle and hooked it to the bolts. the contact also paid a fee to determine if the computer system displayed any failure codes. the failure did not reoccur after the dealer cut the floor mats. she recently received recall 09v388000, vehicle speed control: accelerator pedal notice. the current mileage was approximately 9,000. the failure mileage was approximately 8,500. updated 12/30/09 *cn the consumer stated the floor was not cut to fit vehicle. the cruise control was not activated. updated 12/30/09 | |||