Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/04/2012 | 53000 | ||
| Tl- the contact owns a 2009 toyota avalon. the contact stated that while driving 35 mph the lock for the telescoping on the steering wheel malfunctioned, causing the steering to malfunction. the failure recurred numerous times. the vehicle was taken to a dealer for diagnosis. the vehicle had not been repaired. the contact was unable to reach the manufacturer. the failure and current mileages were 53,000. kmj | |||
| 09/18/2009 | 20000 | ||
| The steering wheel on my 2009 avalon limited automobile collapses while driving with no apparent reason. my vechile is equipt with an adjustable telescoping steering wheel which one can adjust for comfort & then lock into its set position. a lever below the steering column on the left side is made to lock such position. in many cases the locking lever dis-engages suddenly cause the steering wheel to collapse while one is driving. i have taken the vechile to my dealer but to this date, they have not duplicated the same issue. my occurances have been spuratic; however, it should be a major concern of any driver when they looses control of a major steering abillity of any vechicle. | |||
| 03/08/2010 | 35000 | ||
| The steering column telescopic lock won't stay locked. you can be driving along and the steering column will collapse and become very loose. i had it happen while turning a corner and it caused me to loose tempoary control. i reported it to the dealer before it went out of warranty but they advised they could not find anything wrong. at 36.800 miles i convinced them there was a problem. at that time they agreed to replace the defective part at 1/2 price. since this is a safty issue it should be replaced no charge. | |||
| 09/24/2009 | 18000 | 1 | 12/17/2008 |
| Tl*the contact owns a 2009 toyota avalon. the contact stated that when he made a turn on an uphill surface, the steering wheel would severely pull to the left (or direction opposite the turn) when the brake pedal was depressed. he took the vehicle to the dealer 3 times. on two visits, a dealer could not find the problem and on the last visit, a dealer was able to duplicate the failure. when the case was escalated to a representative, he was told that the vehicle behaved normally. the contact had not spoken with the manufacturer to-date. the vehicle had not been repaired at the time of the complaint. the vehicle identification number was not available at the time of the complaint. the current mileage was approximately 20,000. the failure mileage was approximately 18,000. updated 5/10/10 *cn updated 05/14/10.*jb | |||