Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/06/2011
 I have a 2010 toyota avalon which i like very much. unfortunately, it has a design defect. there is a lever on the steering column that lets the driver control the height of the steering wheel. unfortunately, the lever does not stay in the fixed position. over time it drops down as a result of road vibration and permits the steering column to compress. this has happened to me twice. the first occasion was quite scary as i had to slow down rapidly. fortunately, i was able to keep control of the vehicle. when it occurred a second time several months later, i was better prepared. i have reported the problem to the dealership where i purchased the car, but they said there was no problem. to avoid future incidents, i look at the lever almost everytime i get in the car. if it has started to go down, i pull it back up. i should not have to do this.
10/05/201013000
 The steering wheel on my 2010 avalon collapses while driving. i have an adjustable telescope steering wheel that adjusts forward and backwards. it is controlled by a lever under the steering wheel which locks it into place. the lever will suddenly release without being touched, causing the steering wheel to collapse. this has happened on at least three occasions.