Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/01/20121
 2011 toyota avalon. consumer states problem with parking brake and steering wheel *tgw the consumer stated the parking brake did not hold on a 6% grade with the transmission in neutral. the dealer adjusted it to specification, but the brake still did not hold. the steering wheel telescope clamp level vibrated loose, allowing the steering wheel to telescope without warning. the dealer indicated the malfunction was somewhat common, but toyota had not issued a repair bulletin.
04/18/201110000
 Tl* the contact owns a 2011 toyota avalon. the contact stated that the lever that held the steering wheel in place would intermittently become loose. as a result, the steering wheel would drop downward more than usual. the vehicle was taken to the dealer and they were unable to diagnose the failure. there were no recalls or warranties addressing the failure. the manufacturer was notified and stated that they had not received any complaints about this failure. they offered no further assistance. the failure mileage was 10,000.
04/18/201110000
 Tl-the contact owns a 2011 toyota avalon. the contact stated that the lever that held the steering wheel in place would intermittently become loose. as a result, the steering wheel would drop downward more than usual. the vehicle was taken to the dealer and they were unable to diagnose the failure. there were no recalls or warranties addressing the failure. the manufacturer was notified and stated that they had not received any complaints about this failure. they offered no further assistance. the failure mileage was 10,000. sm.
04/18/201110000
 Tl-the contact owns a 2011 toyota avalon. the contact stated the lever that holds the steering wheel in place will work itself loose causing the steering wheel to drop down more than usual. the vehicle was taken to the dealer twice who stated they could not find the problem. there are no recalls or warranty for this failure. the manufacturer was notified who stated they have not receive any complaints on this failure and offered no other assistance. the failure mileage was 10,000. mw
03/05/2011125
 Tl - the contact owns a 2011 toyota avalon. the contact stated that the steering wheel would exhibit an abnormal cracking sound when attempting a turn or first starting the vehicle. the vehicle was taken to the dealer who diagnosed that there was a problem in the steering column but they did not know how to remedy the failure. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 125 and the current mileage was 10,325. kmj
03/05/2011125
 Tl - the contact owns a 2011 toyota avalon. the contact stated that as soon as he start to drive or turn he could hear a cracking noise coming from the steering column. the vehicle was taken to the dealer who diagnosed that there was a problem in the steering column but they did not know how to remedy it. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 125 and the current mileage was 10,325. pm
07/15/2009500
 I have a new 2011 toyota avalon limited with just over 1,700 miles. the telescoping steering wheel lever located under the steering colum has fallen out of the locked position five times. when this happens the steering wheel collapses in towards the dash. toyota dealership says they have not heard of this happening. i, myself, have now found reports by other avalon owners of the same problem.
01/06/20118000
 Tl-the contact owns a 2011 toyota avalon. while driving 35 mph the steering column was very loose causing a popping sound as you turn the vehicle. the vehicle was taken to the dealer who inspected the steering and replaced the assembly under warranty. the manufacturer was contacted and informed him to take the vehicle to a dealer and they would repair the failure. the failure mileage was 8,000 and the current mileage was 8,500.-mw