Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
09/02/20081
 Replacement of wheel bearing and brakes required for 2002 toyota camry, 64k miles, no record of accidents. no accident occurred, but one will before long when wheel bearing and/or brakes fail. *tr
WHEELS - CAP/COVER/HUB
250001
 Vehicle came equipped with a plastic wheel cover that melted and fell off while driving. this was caused by the hubs overheating. dealership has been notified, but didn't have a solution to correct the problem, just informed consumer of the cost to replace the covers.*ak
WHEELS - LUGS/NUTS/BOLTS
11/08/200427000108/27/2001
 I have a 2002 camry se v6 that has a persistent noise when the brakes are applied. i had the car's brakes repaired at jack sherman toyota in binghamton ny because all rotors were warped at approximately 20,000 miles. i have since noticed a clang or clank when the brakes are applied or the steering wheel is turned or occasionally going over bumps. i took the car back to jack sherman toyota and made them aware of the noise but was told nothing could be done to correct this problem. i have since pulled the front right wheel and noticed the wheel studs are too short! this problem is actually present on all wheels. the taper at the base of the stud does not protrude through the hub flange to center the rotor properly and this allows the rotor to slap against the stud threads when the brakes are applied. this may eventually cause them to shear off. i have pictures available upon request. i believe longer studs are required because when i removed one of them from the flange and inserted it through one of the bolt holes in the rear of the rotor it fit properly. *ak
06/17/200419000208/16/2002
 Cracked and broken lug nuts- dealer found one and i just found another. i haven't taken it in to the dealer yet. *jb
WHEELS - RIM
09/20/200636000102/28/2004
 Dt*: the contact stated while parked, air was noticed leaking from a rear tire. the vehicle had no warning lights for tire pressure. the leak was continuous and no problem was detected in the tire itself. the vehicle was taken to the dealership, who determined the leak was coming through the cast alloy rim. the manufacturer was contacted who took the case and promised to call back the next business day which never happened. the contact expressed concern because the other three wheels could be defective as well.