Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||||
| T-SB-0102-09 | 04/06/2009 | 10032520 | Toyota: hybrid/battery control system. some model year tsutsumi built vehicles may exhibit a mil on condition with dtc p0a84 (hybrid battery pack cooling fan 1). improvements have been made to the hv ecu software to correct this conditio | 04/07/2010 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| T-SB-0102-09 | 04/06/2009 | 10032520 | Toyota: hybrid/battery control system. some model year tsutsumi built vehicles may exhibit a mil on condition with dtc p0a84 (hybrid battery pack cooling fan 1). improvements have been made to the hv ecu software to correct this conditio | 04/07/2010 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY | |||||
| TSB-0177-09 | 06/12/2009 | 10032712 | Toyota: vehicles may exhibit a condition with multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 f[-10 c]) am | 04/30/2010 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| TSB-0177-09 | 06/12/2009 | 10032712 | Toyota: vehicles may exhibit a condition with multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 f[-10 c]) am | 04/30/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | 02/12/2013 | Power Window Master Switch Fire | 12V491000 | |
| On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657. | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | Power Window Master Switch Fire | |||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
| PE12002 | TOYOTA MOTOR CORPORATION | 02/06/2012 | 06/14/2012 | Power Window Master Switch Fire | ||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/04/2012 | 65500 | 1 | |
| While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive position however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out. *tr | |||
| 07/12/2012 | 67658 | 1 | |
| I was driving at about 5mph approaching a left turn lane when i smelled a strong burning plastic odor. i saw smoke arising from my driver's door and realized it was coming from my car! i could see there was a fire in between my door when i looked at my driver's door control unit. i turned off my engine and turned on my hazard light. i waited for the traffic to clear before crossing the street with my 9 yr daughter. i called the fire department which responded within 5 minutes. when they arrived the fire had already stopped so one of the firemen drove the car to the parking lot nearby to clear traffic. the button that controls the front passenger door had melted from the fire. this very window stopped working about 3 weeks ago. but somehow from the fire, the front passenger window went down on its own. i had the car towed to local toyota dealer. the serviceman informed me that he's never heard of such problems with toyota. i asked for toyota corporate number and contacted them. they toyota representative informed me that there have been 129 cases of door fires reported to them. after inspecting the door, the toyota dealership told me that the cause of the fire was a short in the door control unit. the cost to replace the unit is $545 and door panel is $800. i'm awaiting for toyota corporate office to inspect the door before getting the door repaired. so far i have to be the person pursuing the matter. the dealership offers no help. toyota corporate said it will take up to 30 days to give me the report. i informed them that it has to be faster than that because i need my car for transportation so they shortened the time to 10 days. *tr | |||
| 07/04/2012 | 65500 | 1 | |
| While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive position however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out. *tr | |||
| 07/12/2012 | 67658 | 1 | |
| I was driving at about 5mph approaching a left turn lane when i smelled a strong burning plastic odor. i saw smoke arising from my driver's door and realized it was coming from my car! i could see there was a fire in between my door when i looked at my driver's door control unit. i turned off my engine and turned on my hazard light. i waited for the traffic to clear before crossing the street with my 9 yr daughter. i called the fire department which responded within 5 minutes. when they arrived the fire had already stopped so one of the firemen drove the car to the parking lot nearby to clear traffic. the button that controls the front passenger door had melted from the fire. this very window stopped working about 3 weeks ago. but somehow from the fire, the front passenger window went down on its own. i had the car towed to local toyota dealer. the serviceman informed me that he's never heard of such problems with toyota. i asked for toyota corporate number and contacted them. they toyota representative informed me that there have been 129 cases of door fires reported to them. after inspecting the door, the toyota dealership told me that the cause of the fire was a short in the door control unit. the cost to replace the unit is $545 and door panel is $800. i'm awaiting for toyota corporate office to inspect the door before getting the door repaired. so far i have to be the person pursuing the matter. the dealership offers no help. toyota corporate said it will take up to 30 days to give me the report. i informed them that it has to be faster than that because i need my car for transportation so they shortened the time to 10 days. *tr | |||
| 07/04/2012 | 65500 | 1 | |
| While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive position however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out. *tr | |||
| 07/12/2012 | 67658 | ||
| I was driving at about 5mph approaching a left turn lane when i smelled a strong burning plastic odor. i saw smoke arising from my driver's door and realized it was coming from my car! i could see there was a fire in between my door when i looked at my driver's door control unit. i turned off my engine and turned on my hazard light. i waited for the traffic to clear before crossing the street with my 9 y.o. daughter. i called the fire department which responded within 5 minutes. when they arrived the fire had already stopped so one of the firemen drove the car to the parking lot nearby to clear traffic. the button that controls the front passenger door had melted from the fire. this very window stopped working about 3 weeks ago. but somehow from the fire, the front passenger window went down on its own. i had the car towed to local toyota dealer. the serviceman informed me that he's never heard of such problems with toyota. i asked for toyota corporate number and contacted them. they toyota representative informed me that there have been 129 cases of door fires reported to them. after inspecting the door, the toyota dealership told me that the cause of the fire was a short in the door control unit. the cost to replace the unit is $545 and door panel is $800. i'm awaiting for toyota corporate office to inspect the door before getting the door repaired. so far i have to be the person pursuing the matter. the dealership offers no help. toyota corporate said it will take up to 30 days to give me the report. i informed them that it has to be faster than that because i need my car for transportation so they shortened the time to 10 days. | |||
| 07/04/2012 | 65500 | 1 | |
| While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive position however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out. *tr | |||
| 07/12/2012 | 67658 | ||
| I was driving at about 5mph approaching a left turn lane when i smelled a strong burning plastic odor. i saw smoke arising from my driver's door and realized it was coming from my car! i could see there was a fire in between my door when i looked at my driver's door control unit. i turned off my engine and turned on my hazard light. i waited for the traffic to clear before crossing the street with my 9 y.o. daughter. i called the fire department which responded within 5 minutes. when they arrived the fire had already stopped so one of the firemen drove the car to the parking lot nearby to clear traffic. the button that controls the front passenger door had melted from the fire. this very window stopped working about 3 weeks ago. but somehow from the fire, the front passenger window went down on its own. i had the car towed to local toyota dealer. the serviceman informed me that he's never heard of such problems with toyota. i asked for toyota corporate number and contacted them. they toyota representative informed me that there have been 129 cases of door fires reported to them. after inspecting the door, the toyota dealership told me that the cause of the fire was a short in the door control unit. the cost to replace the unit is $545 and door panel is $800. i'm awaiting for toyota corporate office to inspect the door before getting the door repaired. so far i have to be the person pursuing the matter. the dealership offers no help. toyota corporate said it will take up to 30 days to give me the report. i informed them that it has to be faster than that because i need my car for transportation so they shortened the time to 10 days. | |||
| 07/04/2012 | 65500 | ||
| While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive postion however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out. | |||
| 06/13/2012 | 121064 | 1 | |
| I started my car and started to drive down the street. i just started when smoke came from dash and left door and fire started in the left door. my arm was burned. my employer checked internet. many other people have complained about this problem. *tr | |||
| 06/13/2012 | 121064 | ||
| I started my car and started to drive down the street. i just started when smoke came from dash and left door and fire started in the left door. my arm was burned. my employer checked internet. many other people have complained about this problem. | |||
| 04/23/2012 | |||
| While driving, the passenger window began to roll down on its own when i tried to roll the window back up using the master switch on the driver side, i noticed smoke coming from the button, upon closer inspection i could see actual flames underneath the button. i pulled over and turned the car off. the flame burned itself out inside the door panel. i took the car into a local toyota deal and paid $500.00 to repair the master switch. | |||
| 11/01/2009 | 3 | ||
| Letter from senator on behalf of constituent re stalling problems while driving his 2007 toyota camry hybrid. *kb the consumer stated the vehicle has stalled three times while driving in traffic. the vehicle stalled each time the consumer stepped on the gas pedal. he would have to suddenly depress the brake pedal to avoid a collision. the engine would lose power and pressing on the gas pedal did nothing. the consumer stated he was able to coast the vehicle off the highway. the dealer stated nothing could be done if the computer didn't record the incident. *jb | |||
| 09/14/2008 | 52000 | 1 | |
| I have a 2007 toyota camry hybrid. i was driving on open highway in great conditions and minimal traffic. when in cruise control my car accelerated when toggled to speed up but did not stop accelerating at the set speed (75) or when the brake was tapped. (i can't remember if i toggled the coast on the cruise control). the car only stopped accelerating when i turned off the cruise control button. at that point it was going 92 mph the car immediately coasted and then the brake worked. it has not happened again with or without cruise control. the dealer cannot find anything wrong. *tr | |||
| 10/31/2008 | 700 | 1 | |
| Tl*the contact owns a 2007 toyota camry hybrid. while attempting to park, the vehicle suddenly shut off and the warning light to check the hybrid system illuminated. the vehicle was taken to the dealer and they stated that the inverter converter needed to be replaced. there were no warnings prior to the failure. the current and failure mileages were 700. updated 02/18/10. *lj | |||