Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 00207 | 04/25/2007 | 10021527 | Steering intermediate shaft noise. *kb | 05/14/2007 | |
| 00501 | 11/16/2001 | 00501 | 10007586 | Repair manual supplement: vehicle pulling to one side. toyota all model years. *mj 2002 - 2007 model years. toyota/scion models. *tt | 07/01/2004 |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| TC-09-002 | 01/16/2009 | 10028733 | Toyota: due to insufficient adhesion between the permanent magnets and the rotor of the eps, the motor may gradually lose torque when the wheel is turned to complete left or right position. csc letter was received. *pe | 05/20/2009 | |
| STEERING - LINKAGES | |||||
| TC-09-002 | 01/16/2009 | 10028733 | Toyota: due to insufficient adhesion between the permanent magnets and the rotor of the eps, the motor may gradually lose torque when the wheel is turned to complete left or right position. csc letter was received. *pe | 05/20/2009 | |
| STEERING - LINKAGES - ROD - RELAY - CONNECTING | |||||
| TSB-0177-09 | 06/12/2009 | 10032712 | Toyota: vehicles may exhibit a condition with multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 f[-10 c]) am | 04/30/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/04/2012 | 65500 | 1 | |
| While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive position however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out. *tr | |||
| 07/04/2012 | 65500 | ||
| While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive postion however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out. | |||
| 07/10/2010 | 80000 | ||
| Creaking/crunching sound in steering column when turning or accelerating. took the vehicle to dealer and they said they could not duplicate. issue is getting worse is very loud. | |||
| 02/08/2010 | 42000 | ||
| Tl. the contact owns a 2007 toyota camry hybrid. the contact stated while driving 40 mph while making a left turn the steering wheel will jerk to the left. the contact stated it feels as if something is stuck in the steering wheel. prior to the steering issue the contact took the vehicle to the dealer for a recall repair for the steering (n/a). the contact took the vehicle back to the dealer and the dealer re calibrate the steering component. that repair did not remedy the issue. the contact stated the vehicle was fine before he took it to the dealer for the recall repair. the contact stated the steering wheel jerking could cause a crash. the failure mileage was 42,000. jo | |||
| 03/27/2010 | 34000 | ||
| Arrived at toyota dealership to pick up my 2007 camry hybrid after servicing and work on floor mat and electronic steering assembly recalls. to this point i had had no problem with the car whatsoever, ever. dealer told me it was unable to begin work on the steering assembly recall because the part had not arrived from toyota yet, but the car was safe to drive until the part arrived. when i started the car, the steering wheel moved 100 degrees right, then left, on its own. then i was unable to turn the wheel more than 1-2 inches in either direction. i repeatedly protested to the service reps on duty that there was a steering problem with the car. each service rep denied any problem, and was unwilling even to walk 60 feet to check the car. first service rep told me the car was correcting as it was supposed to do in backing out of a parking space. second service rep told me there was absolutely no problem, that the car was perfectly safe to drive, and that i must not be used to driving with fully inflated tires. they urged me to drive the car off the lot and into the sierras (where they knew i was heading that day), but i refused. ultimately i escalated my complaint to the dealership's customer relations mgr. who consulted with a mechanic. and agreed there was a problem with the steering. the dealership kept the car several days until a new rack/electronic steering assembly arrived from toyota and was installed. they informed me the part replaced was the same part which was the subject of the steering recall. the car now drives much as before, with the steering a bit stiffer. although toyota has replaced the part, i am very unhappy with the initial reaction of service personnel, their insistence that there was no problem with the steering and that the car was completely safe to drive. | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 01/07/2008 | 8860 | 1 | 07/31/2006 |
| Lost power steering could not could not turn steering wheel. had vehicle towed to dealer. they replaced rack and pinion cost was 1949.27 but were covered under warranty. my daughter were driving and didn't know what to do, they were lucky that were able to slowly pull over and they were going slow under 30 mph. *tr | |||
| 09/10/2007 | 24101 | 1 | 08/14/2006 |
| When pulling off the car from the garage on monday morning the steering wheel was hard to steer. i rode the car to the dealership. i left the car with them for diagnosis. received a call informing that the power steering computer was damaged. i also tried to contact the car brand office at pr for complaining without sucess; was not able to ge thorugh after holding for 30+ minutes, twice. the car still at the dealership; the replacement part was not available and have to be mailed from some place in the us. | |||