Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
0020704/26/200710022143Techstream ecu flash reprogramming procedure. *kb07/06/2007

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
UNKNOWN OR OTHER
EA12006TOYOTA MOTOR CORPORATION06/14/201202/12/2013Power Window Master Switch Fire12V491000
 On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657.
EA12006TOYOTA MOTOR CORPORATION06/14/2012Power Window Master Switch Fire
 Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.
PE12002TOYOTA MOTOR CORPORATION02/06/201206/14/2012Power Window Master Switch Fire
 Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/04/201265500
 While driving my car drove over a pot hole moments later the power steering went out and i was not able to control the car and nearly ran into a medium in the middle of street. i was stuck in the middle of the road. the check hybrid system warning came on screen, along with p/s, brake, abs. i was not able to put the car in drive. tow truck came. the tow driver was able to release the car into drive postion however the wheels were not turning. when we got to the dealership he had to force the steering wheels to move the car. dealership says a fuse went out. they determined that the fuse going out was not as a result of the pot hole and they are not sure what the issue is. the service department has had my car for 12 days and was not able to recreate the fuse to go out.
01/17/201260100
 The driver side visor will not go down all the way (against the windshield) and neither will it stay up (against the car interior ceiling). when it flops down it obscures visibility into the rearview mirror as well as out the windshield. there is no anticipating when it will come down. the only way to get it out of the way is to push it against the driver side window, thus obscuring that view and providing no protection against the sun's glare when needed. i have read countless accounts of this same situation among owners of this same vehicle. i have read that some part of the visor is defective and has been redesigned. this is an unsafe situation which toyota has, in my opinion, admitted there is a problem. i resent having to spend the money to replace this part myself but i will have to. i hope i can before something happens.
12/14/201173118
 Minutes after leaving home while traveling 10mph in the neighborhood, all of the warning lights on the dash illuminated - brake, vsc, tire, etc. the car lost acceleration, the steering became gummy, and the brakes became mushy. it took constant, complete depression of the brake pedal to stop the car over a length of about 25 feet. i took the car to 355 toyota in rockville, md where it was hooked to a computer, but no problem was detected. the problem occurred a second and third time, once minutes after startup and once while traveling at 30 mph not far from my destination, thankfully. after parking the car for 2 hours, the car drove normally. the fourth time this problem occurred, i had just left the capital beltway and was in the process of braking in order to safely round a cloverleaf onto river road. the brakes were barely responsive, and i narrowly missed crashing into the cars in front of me. i took the car back to 355 toyota on december 27. the car was kept for 24 hours. the mechanics could find nothing wrong with it. i was told this was the very first time a problem such as mine has been reported to 355 toyota. a google query proved that this problem is more pervasive than the dealership knows or is willing to admit knowing.
07/13/20079000
 Driver's and passenger's sunvisor droops down about 30-60 degrees from horizontal when pivoted toward windshield to block-out sun. the drooping driver's side sunvisor partially impaired forward vision when it drooped down too far (about 30 degrees) while driving. this could have caused a collision. the passenger's sunvisor droops down about 60 degrees from horizontal when moved toward windshield. one visor has been replaced once under warranty but it still droops. this defect may not have been corrected in newer sunvisor parts.
05/16/201135000
 The driver's side sun visor of my 2007 toyota camry hybrid suddenly broke causing it to swing down and completely block my vision. attempts to swing the visor out of the way failed as the visor is completely loose and swings wildly when turning. i have tried using tape to secure the visor in the up position, but eventually the tape fails. additionaly there are no directions or easily detectable wat to remove the visor. after calling toyota i was informed it would cost $308.70 to replace a part that should never have failed (especially with only 4 years of use). i have read online that this seems to be an issue that numerous toyota owners are having and wanted to document my troubles.
04/22/201136436
 We own a 2007 cambry hybrid. about noon central time today, my wife was attempting to park the car at a local gym. as she slowly turned into the parking position, the engine raced very fast and the car lurched forward past the endline of the parking position and stopped after jumping over the cement barrier. she described stepping on the brake and the car did stop but unfortunately not until it had gone well past the endline for the parking position.
12/14/201070000
 Hello, i have a 2007 toyota camry hybrid. the drivers side sun visor will flop down unexpectedly causing a visibility issue. the dealer wants $120 to replace. toyota says it is not common and no recall is needed. i have read numerous complaints on various forums and think a safety issue is present.
04/17/201093500
 On april 17, 2010 i was driving my 2007 camry hybrid. when i tried to apply my brakes, the brakes would not work. when i pushed the pedal more, the car locked down. i looked at the information center on the dash and it had a warning check vsc syetm. i immediately took the car to the toyota dealership in spartanburg, sc. the gave me a rental and told me they had to do further diagnostics. after 12 days, my car is ready but they can give me no reason why the system failed. they replaced a sensor, but told me this issue never happens. i called toyota and they are not helping me with this matter at all. i am afraid to drive the car. i could have crashed. my daughter used the car about a month ago on a trip and she would have crashed if this had happened.
03/12/201020240
 Had accident with '07 camry hybrid. recalls done 5 days previously. applied brake to stop at light. car accelerated and struck car in front of me. no injuries to anyone including my 97 yr. old father tow driver said rpm's were way up when he drove car to put it on flatbed. recalled incident of six months previously, after accident, when i attempted to brake at corner before making left turn. car accelerated and i shot across street frantically applying brake and stopped just short of a line of parked cars. thought little more about the incident as i believed, at the time, that i had mixed up the accelerator and brake pedals. driving a rental at present, car is on hold before repair so it can be inspected by toyota. the subragation dept. of my ins. company has attempted to contact toyota to discuss a number of claims by their customers and toyota has not responded so far.
09/10/200780
 This complaint is about a 2007 toyota camry hybrid. i had many unusual occurances when i first purchased my vehicle. none of them could be resolved because the toyota diagnostics said they did not occur. i assure you they did. the recent events surrounding toyota vehicles and at least what has been reported in the press regarding the inability to duplicate or see that the problem occured is exactly what has happened in toyota vehicles. the dealer and maufacturer therefore conclude it is operator error. so when a malfunction occurs-prbabloy caused by software-it is compounded by an additional software issue that will not allow anyone to figure out what happened. i am so disappointed in my vehicle as a result and even more disappointed in the people i turned over $32,000 to since everything was blamed on operator error. i assure you there was no operator error as is probably the case now with recently publicized events. i am convinced the diagnostic software or the interface between toyota's software and the disagnostic software should be checked out.
01/01/19011
 2007 toyota camry and 2006 toyota highlander. consumer wanted to know if the vehicles were on the recall list. *cw
10/11/2009220001
 At 12:55 p.m. i was pulling forward in to a parking space where there was a curb and a tree on the right side over the curb, in tartan park in bloomington minnesota. my toyota camry 2008 had the gas peddle stick and i went over the curb and slammed into the tree and threw me back. people told me at the park that this was one of the cars that had been recalled for this problem, i was never notified. i could have run right in to the children playing if it wasn't for the tree. *tr