Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/20/2010 | 54000 | ||
| Tl-the contact owns a 2007 toyota camry hv. while pulling into a parking space driving 2 mph with her feet on the brake she heard a huge roar and the vehicle accelerated. the vehicle stopped when it crashed into a tree. she stated no one was injured and no police report was filed. she stated some barks were taken off the tree. the vehicle had not been repaired for the front end damage. the contact stated that the manufacture was coming out to inspect the vehicle on january 17, 2011. the contact stated that both recalls 09v38800 and 10v017000 were performed on the vehicle for vehicle speed control:accelerator pedal in 2010. the approximate failure mileage was 54,000. vwb | |||
| 08/28/2010 | 38147 | ||
| Tl-the contact owns a 2007 toyota camry hybrid. while driving approximately 25 mph approaching a stop sign she engaged the brakes and the vehicle accelerated. she engaged the brakes harder and the vehicle continued to accelerated crashing into another vehicle. she stated no one was injured and a police report was filed. she stated damages were done to the driver's side of her vehicle. the vehicle has been repaired. the failure mileage was 38,147 and the current mileage was 38,247. vwb | |||
| 10/10/2010 | 30000 | ||
| Tl-the contact owns a 2007 toyota camry hybrid. while driving 25mph and coming to a stop light there was sudden acceleration. while depressing the brakes which went all the way to the floor the vehicle would not stop. as she turned left the vehicle crashed into the light pole and the vehicle was total. there were two injuries but no one went to the hospital and seat belts were worn at the time of impact. the police was called and a report was available. the vehicle was towed to the dealer who contacted the insurance company. the insurance company inspected the vehicle who stated it was a total lost. the manufacturer was not notified. the failure mileage was 30,000....mw | |||
| 03/04/2010 | 34000 | ||
| Tl*-the contact owns a 2007 toyota camry hybrid. while driving approximately 45 mph the brake pedal was engaged and the vehicle continued to accelerate. the vehicle was able to slow down after several attempts. the vehicle had not been repaired at the time of the complaint. the failure mileage was 34,000. the current mileage was 35,000. | |||
| 03/10/2010 | 46840 | ||
| Tl* the contact owns a 2007 toyota camry hybrid. while attempting to drive approximately 5 mph into a parking space, there was an unusual increase in the engine rpms. the vehicle abnormally accelerated and proceeded to drive over a curb and crash into a brick building. the driver was not injured. a police report was filed. the failure mileage was 46,840 and the current mileage was unknown. | |||
| 03/19/2009 | 29000 | 1 | |
| On march 19th, 2009 i was driving my 2007 toyota camry hybrid and it would not stop. i went through a four way stop and crashed into a ditch. the car was damaged and i ended up going to the hospital and having the car towed. it caused a lot of pain and suffering and expense. *tr | |||
| 02/05/2010 | 35000 | 1 | |
| Cruise control set @ 70 mph speed limit on i-85 when a tractor-trailer truck rapidly closed the interval behind as i started up an incline. without warning my speed quickly dropped and the truck moved dangerously close. stepped on the accelerator to increase speed and within a second or two the cruise control further increased my speed. do not know what the speed increase was because i was paying attention to the interval between the truck and my car and not what registered on my speedometer. after going over the hill's crest there was state patrol car in the median who clocked my speed at 80mph. had not previously experienced speed drops and surges with the cruise control and was much more attentive to the actions of the cruise control for the remaining part of the trip. there were multiple instances where the speed would drop from six to seven miles per hour as the car started up an incline and then would rapidly accelerate, overshooting the setting by three to four miles per hour (once over five) before ultimately dropping back to the set speed. this is both a safety concern as well as uncomfortable when there is a series of rolling hills. the toyota dealer could find no problem with the cruise control, finding no dtc fault codes and no abnormal findings after force testing the cruise system. i suspect the issue may relate to the electronic controls for the hybrid system. as the car went down hill, the gasoline engine appeared to be in idle/coasting state and the gps/energy display showed no energy flow to either the drive wheels or the battery from the engine. the electric motor, however, was in charging mode. *tr | |||
| 12/20/2009 | 14000 | ||
| Tl*the contact owns a 2007 toyota camry hybrid. the contact was driving approximately 55 mph with the activation of the cruise control. the engine revved excessively high out of control. the failure occurred twice after traveling for three hours on the highway. when the brake pedal was depressed the driver was able to gain control. the vehicle has not been repaired at the time of the complaint. the current mileage was 15,000. the failure mileage was 14,000. | |||
| 12/15/2009 | 34000 | 1 | |
| I was coming out of a bank drive-through when suddenly the 2007 camry-hybrid, with approximately 34,000 miles ran, did not stop at the exit to the principal street, thankfully no car was coming from that street. it started to run also with difficulty, and the vsc system appeared on the screen. i went directly to the nearest dealer and they said that it was programming issue, they re-program it and that was it. they couldn't explain why it deprogrammed. eleven months after that event, it happened again. suddenly, the car wouldn't stop when i hit the brakes, i got really nervous and called a towing company to get it to the dealer. i was at low speed and i could manage to stop. they kept the car for two weeks and couldn't find the problem of why the programming scramble like that, they just reprogram it and that's all for them. in the meantime, i'm scared to death of going to the highway with that car, specially when i think it can combine with the accelerator problem. so far toyota have not offered me a solution and i'm afraid to use my car for the safety of my kids. please help by investigating the software on camry's as well. *tr | |||
| 02/16/2010 | 58102 | 1 | |
| I was driving on the freeway and suddenly i smelled a burning electrical order in my car. there were no lights or anything that came on the dashboard of my 2007 toyota, camry hybrid. i did have my car serviced for the gas pedal recall. i am concerned about the oil leakage recall that is in canada. i feel very unsafe in my car and need help. i want my family to be safe. *tr | |||
| 10/01/2007 | 1 | ||
| My toyota camry hybrid 2007 model had the uncontrollable acceleration problem on multiple instances making it hard to control and once in a potentially life threatening situation. i called the closest dealership and took it for examination, they asked me to reproduce the problem on the spot, but i was not able to at that instant. the dealership then later said it was likely due to floor mats and i had the floor mats secured (even thought that did not appear to be the cause.) based on recent reports i am concerned that it is likely due to a different mechanical problem acknowledged by toyota. however i have not seen any recall or repair notifications for my car yet and i am concerned about the safety of my car. *tr | |||
| 01/01/2007 | 1 | ||
| I have a 2007 camry hybrid and have the same skid/lurch problem as the prius. my car is not being recalled and phone calls to the dealer, toyota as well as emails have not been recognized. this issue is not limited to recent products. please let me know how i can resolve this problem. *tr | |||
| 02/02/2010 | 82000 | 1 | |
| When i turned the car on at 7:30 am the check vsc warning light immediately came on. i planned to take my daughter to school and then drop the car off to be checked at my local toyota dealer. after about 2-3 miles, the warning light turned off. after about 3-4 miles further, i applied the brakes and got no braking action. the brakes felt as though they had completely lost their power assist and they did not respond at all. i put the car in neutral and coasted until i slowed down enough to be able to pull off the road. i had the car towed to the dealer. as of this morning, they have not been able to duplicate the problem and the check vsc light is still off. no indication was left on the cars computer that any maintenance light had come on or that there were any issues. *tr | |||
| 11/23/2007 | 31000 | 1 | |
| While parking, my vehicle suddenly accelerated while turning into a parking spot. i did not inadvertently press the accelerator, and the accelerator was not entangled in the floor mat. the vehicle rapidly accelerated over the curb, through an adjoining grassy area, and stopped after hitting a cement wall. later, the car was inspected by the toyota dealer where i purchased the vehicle. the dealer indicated there were no problems with the accelerator or other equipment that would have caused this sudden acceleration. *tr | |||
| 12/31/2009 | 1 | ||
| My 2007 camry has been recalled due to the pedal issue and the mat. i took the mat out however even though my pedal has stuck already the dealership will not give me a rental until they fix the problem or another trade-in. i feel very unsafe and now they are recalling camry's for other reasons as well. i would like another car and feel i should not have to worry about taking my children and grandchild in the car because they have not figured out what to do. can you help me get a replacement car? *tr | |||
| 05/09/2006 | 497 | ||
| Tl*the contact owns a 2007 toyota camry hybrid. while approaching a stop sign, the vehicle accelerated into an intersection; however, after repeated brake application, she was able to stop the vehicle. the manufacturer was notified and she was advised to remove the floor-mats. the failure recurred after the mats were removed. the vehicle was taken to the dealer for inspection and the technicians were unable to identify the cause of the failure. the failure mileage was 497 and the current mileage was 38,000. | |||
| 03/04/2009 | 30726 | 1 | |
| Cruise control does not work correctly on rolling hills which is likely going to cause collisions. the cruise control will allow the speed to decrease by as much as 5 mph while descending down the a hill, then as it begins to climb it quickly accelerates way over the target speed. this causes a whiplash effect to all passengers and may cause the driver to lose control and collide with vehicles. *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/11/2010 | 34000 | ||
| Tl* the contact owns a 2007 toyota camry hybrid. the contact received repairs to the vehicle under nhtsa campaign id numbers 10v017000 and 09v388000: vehicle speed control: accelerator pedal. on a separate occasion, while driving at low speeds into the driveway, the vehicle accelerated without warning and crashed into a fence. the contact was not injured. the dealer could not duplicate the failure. the current and failure mileages were 34,000. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 07/12/2007 | 7586 | 1 | 05/18/2007 |
| I am having the same problem as mentioned in consumer complaint: odi case number: 10188438 (component: vehicle speed control:cruise control). whenever i start up a steep or slightly steep hill with the cruise control on, the car doesn't start to accelerate soon enough. then, it appears to accelerate all at once. i have started accelerating the car myself, rather than allowing the cruise control to accelerate, on hills. as stated in the previous complaint, the cruise control works fine on fairly level ground. | |||
| 08/01/2006 | 250 | 1 | 07/21/2006 |
| The car's cruise control behavior on level ground is fine, but on rolling hills it's totally egregious, and indicates to me that this feedback control system may be close to instability and therefore potentially dangerous. i think that the control algorithm used is dreadfully sub-optimal, and has such long internal control-loop processing delays that its reactions to changing road conditions are alarming. what i find is the following behavior. the car substantially overshoots (by 10 mph or more) the set speed on the downhill portion of each hill, but then waits so long before reacting to the beginning of the next uphill portion, that it then undershoots the set speed by such a large amount (5 mph or more) that it has to floor the accelerator in order to catch up. still on the uphill portion, it then proceeds to overshoot the set speed again, before finally settling down to the desired speed. this cycle of events repeats over and over again as one negotiates rolling hills with the cruise control on. why is the internal loop delay so long? why is the cruise control system not properly designed? (i happen to have expertise in control systems.) this control system really needs to be re-designed as a matter of priority! the cruise control's behavior could then be fixed by a simple firmware update. *jb | |||
| 02/11/2007 | 2700 | 1 | 11/30/2006 |
| Cruise control varies speed by 7 mph hour when engaged during non flat terrain causing a safety issue with cars following. when on flat terrain the cruise control maintains its target speed within +- 1 mph with no problems. the safety issues occurs when the vehicle encounters rolling hills, the cruise control will allow the speed to decrease by as much as 5 mph while descending down the hill, then as it begins to climb will aggressively accelerate to 2 mph over the target speed. when the road flattens out again it will maintain the original target speed. at highway speeds, 70 mph, this causes safety issues especially when traffic conditions are moderate to heavy in that traffic follow will not have any indication that the speed is slow by 5 mph. this in turn will cause a hazardous situation where a collision could occur. this has been reported to the local toyota dealer and toyota support responded that all is working within parameters and no adjusts are planned. case # 200701250758 has been opened with toyota customer relations with no promise of action. *nm | |||