Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | ||||||||||||||||
| 12V491000 | Toyota Motor North America, Inc. | from 09/01/2006 to 12/19/2008 | V (Vehicle) | 2519424 | 11/05/2012 | ODI | TOYOTA MOTOR CORPORATION | 10/10/2012 | 10/10/2012 | |||||||
| Defect Summary | Toyota is recalling certain model year 2007-2009 camry, camry hybrid, rav4, corolla, corolla matrix, tundra, sequoia, highlander, highlander hybrid, yaris, scion xb, scion xd and pontiac vibe vehicles. the power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat. | |||||||||||||||
| Consequence Summary | If the switch overheats, it may melt, possibly resulting in a fire. | |||||||||||||||
| Corrective Summary | Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their toyota dealer or the toyota customer experience center at 1-800-331-4331. general motors will contact the pontiac vibe owners affected by this recall and gm dealers will inspect and repair switches as necessary. those owners may contact pontiac customer care at 1-800-762-2737. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| TSB-0141-08 REV2 | 07/29/2008 | 10036931 | Toyota: vehicles would have water leak condition in the headliner. this causes the foot well to be wet. it may result from moon roof drain hoses are loose or disconnected from drain pan nipple. *pe | 04/20/2011 | |
| 01507 | 12/13/2007 | 10024008 | Knocking noise from front of moon roof. *nj | 02/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/13/2007 | 9000 | ||
| Driver's and passenger's sunvisor droops down about 30-60 degrees from horizontal when pivoted toward windshield to block-out sun. the drooping driver's side sunvisor partially impaired forward vision when it drooped down too far (about 30 degrees) while driving. this could have caused a collision. the passenger's sunvisor droops down about 60 degrees from horizontal when moved toward windshield. one visor has been replaced once under warranty but it still droops. this defect may not have been corrected in newer sunvisor parts. | |||
| 06/01/2010 | |||
| Driver side sun visor will not stay up and may block driver's vision. | |||
| 08/23/2011 | 38000 | ||
| 2007 toyota camry hybrid drivers side sun visor will not stay up. it flops down into the drivers line of vision, which leaves the driver feeling like he/she is driving a tank. last evening i nearly hit a motorcyclist because the flopping visor limited my vision. we have tried to fix it, stick it up into place, etc. all to no avail. i understand this is a common problem with camrys. | |||
| 07/20/2011 | 66000 | ||
| Tl- the contact owns a 2007 toyota camry hybrid. the contact stated that the driver side visor fell from its housing and would not remain secured, obstructing the driver's view of the roadway. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure and current mileage was 66,000. kmj | |||
| 07/20/2011 | 66000 | ||
| Tl- the contact owns a 2007 toyota camry hybrid. the contact stated that the drivers side visor fell and would not go back up, causing it to block the passengers vision of the road. the dealer nor manufacturer were notified of the failure. the failure was not remedied. the failure and current mileage was 66,000. nw | |||
| 05/16/2011 | 35000 | ||
| The driver's side sun visor of my 2007 toyota camry hybrid suddenly broke causing it to swing down and completely block my vision. attempts to swing the visor out of the way failed as the visor is completely loose and swings wildly when turning. i have tried using tape to secure the visor in the up position, but eventually the tape fails. additionaly there are no directions or easily detectable wat to remove the visor. after calling toyota i was informed it would cost $308.70 to replace a part that should never have failed (especially with only 4 years of use). i have read online that this seems to be an issue that numerous toyota owners are having and wanted to document my troubles. | |||
| 02/06/2011 | 77000 | ||
| We have a 2007 toyota camry hybrid. for no reason the drivers side sun visor flops down causing a visibility hazard. dealer claims this is rare, internet shows otherwise. repair costs $140 for replacement. i feel poor manufacturer design as there is nothing broken. i also feel it should be recalled. this is my 19th vehicle and i have never had a sun visor issue. thanks for your time. | |||
| 12/14/2010 | 70000 | ||
| Hello, i have a 2007 toyota camry hybrid. the drivers side sun visor will flop down unexpectedly causing a visibility issue. the dealer wants $120 to replace. toyota says it is not common and no recall is needed. i have read numerous complaints on various forums and think a safety issue is present. | |||
| 12/15/2010 | 52000 | ||
| Drivers side sun visor suddenly broke, obstructing view while driving. the visor will no longer return to the upright position and flops toward the driver. i am afraid in an accident i might slam my head directly into the sun visor, so i think this is a serious safety hazard. contacted the dealer, and they want $260 to replace with the same visor. looking online, this appears to be a common problem, and i should expect the replacement to break as well, including the passenger side eventually. please ask for a safety recall before someone gets hurt! in the meantime i intend to remove the visor and just drive without one as there is no safe replacement available and toyota has not addressed the issue despite numerous complaints online. just google toyota sun visor problem and you will see several models with this manufacturing defect. | |||
| 09/05/2009 | 35998 | 1 | |
| 2007 toyota camry hybrid... both sun visors fail at the pivot point and fall down, blocking the drivers view, while driving. both toyota and their respective dealers refuse to honor their warranty. they call the visors 'trim pieces' making them ineligible for warranty. i maintain that having a slab of material fall down and block the drivers view due to a defect at 36,000 miles constitutes an unacceptable safety hazard and should be corrected immediately. in several email and telephone exchanges, toyota representatives dismiss my claim with canned, scripted replies. they won't even listen to reason. this is a well-known and widespread defect on this line of cars. if it hasn't happened already, someone is going to get injured or killed in a collision caused by a sudden blocked view of the road. please help! *tr | |||
| 05/08/2008 | 9000 | 1 | |
| Severe sun glare reflecting from the brushed stainless steel appliques applied to the dash, center console, and front door panels interferes with driver and passenger vision to the point of being a driving safety hazard during some lighting conditions (high sun angle during the may-september season). the appliques act like a mirror and can direct the sun's rays directly at the eyes causing temporary vision problems. the vehicle is a 2007 toyota hybrid 50th anniversary edition with special factory upgrades (including these appliques). to my knowledge only 2500 cars of this type were manufactured and sold. toyota denies a problem exists and states the car was certified for sale by the nhtsa. i have digital photos of the glare conditions that i could email to you. please advise. i am removing and replacing the appliques with non reflective material at my expense. on a recent long trip it was necessary to cover the reflective areas with maps, a purse and other items to avoid the glare. i would appreciate your help. thank you. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 02/11/2007 | 500 | ||
| Tl*the contact owns a 2007 toyota camry hybrid. while driving 35 mph, the contact stated that the recirculation climate control system activated involuntarily. when the failure occurred, he turned the system off. the vehicle was taken to an authorized dealer who stated that there was nothing that could be done to fix the problem. the contact was concerned that the problem was a safety hazard since the failure distracted him while he was driving. the failure mileage was approximately 500. the current mileage was approximately 24,000. | |||
| VISIBILITY - WINDSHIELD | |||
| 08/01/2007 | 3 | 08/09/2006 | |
| Oily residue on inside of windshield from a/c vents. i have been into koons toyota on three different times for this problem, the last time being 01 aug 07. service manager replied as follows: contacted district manager. advised that condition is normal as a result of interior plastics and fabrics breathing. *tr | |||
| VISIBILITY/WIPER | |||
| 08/07/2012 | 45000 | ||
| Tl- the contact owns a 2007 toyota camry. the contact stated that while driving, the sun visor fell from its housing and would not remain upright. the visor was blocking the contact's view of the road. the vehicle was not taken to the dealer for inspection. the contact made attempts to notify the manufacturer but was unsuccessful. the vehicle was not repaired. the failure mileage was 45,000. kmj | |||
| 08/07/2012 | 45000 | ||
| Tl- the contact owns a 2007 toyota camry. the contact stated that while driving, the sun visor fell down on its own. the contact stated that when it fell, it blocked his view of the road. the vehicle was not taken to the dealer for inspection. the contact made attempts to notify the manufacturer but was unsuccessful. the vehicle was not repaired. the failure mileage was 45,000. ap | |||
| 06/30/2012 | 56000 | ||
| Tl* the contact owns a 2007 toyota camry hybrid. the contact stated that the driver's side sun visor was fractured and would not remain upright in its housing. the sun visor was obstructing the contact's view of the roadway. the dealer was contacted but the vehicle was not repaired. there were no recalls for the vehicle. the manufacturer was not notified. the failure mileage was 56,000. | |||
| 06/30/2012 | 56000 | ||
| Tl-the contact owns a 2007 toyota camry hybrid. the contact stated that the driver's side sun visor was fractured and would not remain upright in its housing. the sun visor was obstructing the contact's view of the roadway. the dealer was contacted but the vehicle was not repaired. there were no recalls for the vehicle. the manufacturer was not notified. the failure mileage was 56,000. kmj | |||
| 06/30/2012 | 56000 | ||
| Tl-the contact owns a 2007 toyota camry hybrid. the contact stated the sun visor on the driver side broke and does not stay in place and was obstructing her view. the dealer was contacted who stated to repair the vehicle it would cost $120 to the contact. there are no recalls or warranty for the vehicle. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 56,000. mw | |||
| 01/17/2012 | 60100 | 1 | |
| The driver side visor will not go down all the way (against the windshield) and neither will it stay up (against the car interior ceiling). when it flops down it obscures visibility into the rearview mirror as well as out the windshield. there is no anticipating when it will come down. the only way to get it out of the way is to push it against the driver side window, thus obscuring that view and providing no protection against the sun's glare when needed. i have read countless accounts of this same situation among owners of this same vehicle. i have read that some part of the visor is defective and has been redesigned. this is an unsafe situation which toyota has, in my opinion, admitted there is a problem. i resent having to spend the money to replace this part myself but i will have to. i hope i can before something happens. *tr | |||
| 01/17/2012 | 60100 | ||
| The driver side visor will not go down all the way (against the windshield) and neither will it stay up (against the car interior ceiling). when it flops down it obscures visibility into the rearview mirror as well as out the windshield. there is no anticipating when it will come down. the only way to get it out of the way is to push it against the driver side window, thus obscuring that view and providing no protection against the sun's glare when needed. i have read countless accounts of this same situation among owners of this same vehicle. i have read that some part of the visor is defective and has been redesigned. this is an unsafe situation which toyota has, in my opinion, admitted there is a problem. i resent having to spend the money to replace this part myself but i will have to. i hope i can before something happens. | |||