Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
TSB-0087-1206/13/201210045140Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe08/21/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/09/201135000
 My wife and i were driving our 2008 toyota camry hybrid on cary parkway in cary, nc. i was at the wheel and coasting with no foot on the gas or brake and noticed the engine accelerating slightly. it was not a scary situation because the road was open in front of me and the speed was not fast but i could tell the engine was not coasting and slowing down as expected and i told my wife. i tapped the gas pedal and then the car started to coast and slow as expected. it has never happened again and i know if i reported it to my dealer they would tell me that they could not find anything wrong so i haven't bothered. it felt like the throttle was mechanically stuck. i should mention that this car had a defective weld in the right front and when the car was new and started creaking, the dealer had it taken to a body shop and a bad weld under the right front fender was repaired.
01/10/20105000
 Tl-the contact owns a 2008 toyota camry hybrid. the contact stated as he was making a right turn about 5 mph the vehicle suddenly accelerated out of control cross the median strip and flipped over. the driver and the passenger sustained extensive injuries to their bodies. the vehicle was destroyed. a police report was available if needed. the manufacturer was contacted and a complaint was filed. the manufacturer denied the claim and stated the crash was the contact's fault. the insurance company was contacted who towed the vehicle. the vin was unknown. the failure mileage was 5,000. vf
01/10/20105000
 Tl-the contact owns a 2008 toyota camry hybrid. the contact stated as he was making a right turn about 5 mph the vehicle suddenly accelerator out of control cross the median strip and flipped over. the driver and the passenger had extensive injuries to their bodies. the vehicle was destroyed and a police report was available if needed. the manufacturer was contacted who denied the claim and stated it was the contact fault. a complaint was file with the toyota manufacturer. the insurance company was contacted who towed the vehicle. the vin was unknown. the failure mileage was 5,000. mw
01/08/2010102/01/2008
 2008 toyota camry hybrid. consumer states problem with brake response *tgw the consumer experienced sudden acceleration while attempting to park, which ultimately caused significant damage to two vehicles. the consumer tried repeatedly to apply the brakes to stop the vehicle, but to no avail. the consumer also hit a pedestrian. (daughter wrote in on behalf of her 83 year mother who was driving the vehicle). *jb the consumers daughter there was no floor mat present in the vehicle, so that was not the issue. updated 06/09/10.*jb
02/22/2010570001
 My car accelerated for about 2 seconds. i have a camry hybrid which was not recalled but fixed anyway. *tr
11/25/20081001
 On sept 25, 2007 we purchased for my wife a new 2008 camry hybrid at longo toyota, el monte, ca. she experienced several problems (dead starter battery from headlights staying on or coming on after parking, car not decelerating when foot taken off accelerator, odd things with auto door locks) the first month, and when we called the dealer they talked us into attending a new owners meeting, so we could become more familiar with the car. when we brought these things up during the meeting, most of it was excused as being unfamiliar with the car features, although they took the camry and after 15 minutes told us nothing was wrong with the headlights. a supposed toyota headquarters rep stated to me, the little woman isn't that techo, is she? a month later she was stopped going to work in the early morning by chp, for driving without headlights being on, but was not ticketed because the officer witnessed the headlight switch was on. (we still notice the headlight doing odd things, and the switch is in the on position, not the auti position). back to the dealer, no problem found. early november 2009 we received from toyota motor sales usa a potential floor mat interference with accelerator pedal safety recall campaign (interm notice) which stated we will notify you again as soon as a campaign remedy is available for your vehicle. we have heard nothing since that time, except for a sealed oversized business envelope last week, which was not about a fix to the vehicle problems, but sales materials on the new 5th generation 4runner. toyota is still not owning up to all the defects in the camry hybrid. *tr
01/31/2010295001
 08 camry hybrid - when set on cruise control, the car inadvertently accelerates pass the set speed point when going up or down hill, by more than 20 mph before i disengaged the cruise control. *jb
11/01/200933000101/05/2008
 Tl*the contact leased a 2008 toyota camry on january 5, 2008. the vehicle would lunge forward while the gear shift selector was in the reverse position. the manufacturer stated that there would be a recall and they could not fix the vehicle until april 2010 when the recall parts were available. she was concerned with her safety in driving the vehicle until then. the failure and current mileages were under 33,000. updated 01/1410 *bf updated 01/20/10.*jb
01/01/20081
 Approximate incident date is entirely inaccurate. i do not remember when this happened, but probably more than a year ago either in a 2006 camry or a 2008 camry hybrid. i believe this to be related to nhtsa campaign id 09v388000. i am concerned because toyota has determined that this defect does not exist in vehicles in which the driver side floor mat is compatible with the vehicle and is properly secured and believe that my complaint should be investigated concurrently with this one. 1. my compatible and properly secured carpeted driver's side floor mat slipped off the retaining hooks (clips) and bunched up under the pedals. there are only two hooks, which are removable, and they spin around and around, allowing the mat to slip off. i believe that a simple fix of installing permanent hooks that do not spin, or four hooks, would solve this potentially fatal issue. 2. as i was driving, i found myself unable to depress the brake pedal. i discovered that my floor mat had lodged under the brake pedal, making it so that could not press it down. fortunately i was able to dislodge the mat and avoid a collision. this incident only happened once, but the mats do come off the hooks frequently, therefore i must constantly make sure that my mat is secure and that the hooks are facing the correct way so the mat cannot slip off them. 3. the failure was not reported and no action has been taken. *tr
10/11/2009250001
 Drove in to a park parking lot, pulled in to a parking space when accelerator pedal stuck, brakes went out, ran in to a tree about five or six feet away. if there would not have been the tree there i could have run in to the soccer group a few hundred feet away and injured or killed them and me. *tr
05/19/200910000
 Tl*the contact owns a 2008 toyota camry hv. the mat which is a protective mat over the standard vehicle mat caused the accelerator pedal to get stuck under the mat. on several occasions he had to stop the vehicle and disconnect the mat from the accelerator pedal. the failure mileage was 10,000.
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/01/19011
 2008 toyota camry hybrid included in the floor mat recall. *kb the consumer stated when he contacted the dealer to make an appointment to have the recall taken care of, he was informed that toyota was only providing sufficient parts to the dealer to perform 10 vehicles per day. as a result, the consumers appointment was in 13 days.
01/01/20081
 Approximate incident date is entirely inaccurate. i do not remember when this happened, but probably more than a year ago either in a 2006 camry or a 2008 camry hybrid. i believe this to be related to nhtsa campaign id 09v388000. i am concerned because toyota has determined that this defect does not exist in vehicles in which the driver side floor mat is compatible with the vehicle and is properly secured and believe that my complaint should be investigated concurrently with this one. 1. my compatible and properly secured carpeted driver's side floor mat slipped off the retaining hooks (clips) and bunched up under the pedals. there are only two hooks, which are removable, and they spin around and around, allowing the mat to slip off. i believe that a simple fix of installing permanent hooks that do not spin, or four hooks, would solve this potentially fatal issue. 2. as i was driving, i found myself unable to depress the brake pedal. i discovered that my floor mat had lodged under the brake pedal, making it so that could not press it down. fortunately i was able to dislodge the mat and avoid a collision. this incident only happened once, but the mats do come off the hooks frequently, therefore i must constantly make sure that my mat is secure and that the hooks are facing the correct way so the mat cannot slip off them. 3. the failure was not reported and no action has been taken. *tr