Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/06/2013 | 81000 | 1 | |
| My brake accumulator pump started to fail on my 2007 toyota camry hybrid. this is a well documented weakness on these cars. there is hundreds of posts online with frustrated owners having this part fail (prius and camry hybrid), and toyota claim there is no problem with it; yet when it is replaced, they replace the part with a re-designed and different part! the cost of the part alone is $1900+ and installed by the dealer it is about $2700! this part is also unique to the hybrid braking system on this car, yet it is not covered by the hybrid system 10 year 100k mile warranty. this is an extreme safety risk as i have seen other posters have their brakes fail at high speeds due to this issue. the water pump is also notorious for failure on this car at low mileage and no recall has been issued to date. *tr | |||
| 01/06/2013 | 81000 | ||
| My brake accumulator pump started to fail on my 2007 toyota camry hybrid. this is a well documented weakness on these cars. there is hundreds of posts online with frustrated owners having this part fail (prius and camry hybrid), and toyota claim there is no problem with it; yet when it is replaced, they replace the part with a re-designed and different part! the cost of the part alone is $1900+ and installed by the dealer it is about $2700! this part is also unique to the hybrid braking system on this car, yet it is not covered by the hybrid system 10 year 100k mile warranty. this is an extreme safety risk as i have seen other posters have their brakes fail at high speeds due to this issue. the water pump is also notorious for failure on this car at low mileage and no recall has been issued to date. | |||
| 03/09/2012 | 109520 | 1 | |
| My '07 camry hybrid(ch) has started to experience brake failure while driving. the first documented incident: 03/09/12. w/o warning, the ch will shut down and the check vsc light appears on the dash. all of the dash lights light up as well. when this happened, there were no brakes, no warning, etc. when i put the car in park, turned off the vehicle and restarted it, i was able to resume driving. i took it to dealer to have the car diagnosed. the diagnosis: nothing wrong with the car, brakes, etc(inv.#227594). over the past 9 months, it has occurred a few more times, usually when the vehicle is pulling out of the garage. when it happens,i turn off the vehicle, restart and go on. on 10/30/12 while my wife was driving 35mph, the car shut down, the check vsc light came on and the brakes completely failed. she caught a left turn signal and coasted into a parking lot. obviously this was horrifying for her and our kids. i called aaa and had the car towed to toyota. my service advisor(sa) told me they have begun to see this happening a lot and he predicted the abs brake actuator (ba) failed. i told him about the incident in march, which he acknowledged knowing of. 2 hours later he called to confirm that it was the ba. we spoke about it being a defective part, he agreed and would call and speak to toyota national(tn)to see if they could help out with the $2200 repair. the next day he told me that tn wouldn't help, and neither would the dealership. my online research discovered many ch have had this problem. i discussed with the sa that if the part is defective and they are seeing more and more of this, what guarantee is there a new ba wouldn't react the same way. he couldn't guarantee that it wouldn't. i declined to have the repair done, aaa towed vehicle to my home. the sa seemed certain that a recall was coming. the car is garaged, i have the repair est/document. *tr | |||
| 03/09/2012 | 109520 | ||
| My '07 camry hybrid(ch) has started to experience brake failure while driving. the first documented incident: 03/09/12. w/o warning, the ch will shut down and the check vsc light appears on the dash. all of the dash lights light up as well. when this happened, there were no brakes, no warning, etc. when i put the car in park, turned off the vehicle and restarted it, i was able to resume driving. i took it to dealer to have the car diagnosed. the diagnosis: nothing wrong with the car, brakes, etc(inv.#227594). over the past 9 months, it has occurred a few more times, usually when the vehicle is pulling out of the garage. when it happens,i turn off the vehicle, restart and go on. on 10/30/12 while my wife was driving 35mph, the car shut down, the check vsc light came on and the brakes completely failed. she caught a left turn signal and coasted into a parking lot. obviously this was horrifying for her and our kids. i called aaa and had the car towed to toyota. my service advisor(sa) told me they have begun to see this happening a lot and he predicted the abs brake actuator (ba) failed. i told him about the incident in march, which he acknowledged knowing of. 2 hours later he called to confirm that it was the ba. we spoke about it being a defective part, he agreed and would call and speak to toyota national(tn)to see if they could help out with the $2200 repair. the next day he told me that tn wouldn't help, and neither would the dealership. my online research discovered many ch have had this problem. i discussed with the sa that if the part is defective and they are seeing more and more of this, what guarantee is there a new ba wouldn't react the same way. he couldn't guarantee that it wouldn't. i declined to have the repair done, aaa towed vehicle to my home. the sa seemed certain that a recall was coming. the car is garaged, i have the repair est/document. | |||
| 10/18/2012 | 44000 | 1 | |
| The water pump failed. i was told by my local service center that they are seeing many of the failures, specifically the 2007 hybrid with the 4 cylinder engine. *tr | |||
| 10/18/2012 | 44000 | ||
| The water pump failed. i was told by my local service center that they are seeing many of the failures, specifically the 2007 hybrid with the 4 cylander engine. | |||
| 08/10/2012 | 107000 | 1 | |
| On august 10, 2012, i was driving my toyota camry hybrid 2007 on the freeway at 55 mph and it started slow down. i pulled over to the emergency lane and the engine shut down. the dashboard indicated to check vsc hybrid system. sandag towed me off the highway for safety. next, i had the car towed to chula vista toyota. the service department said that it was under warranty and would be repaired at no cost. a few days later, the service department stated that the inverter needs to be replaced and would cost more than $6000 dollars. i purchased the car less than six months ago, but was denied warranty coverage under the used certified vehicle warranty. the warranty states that the car is covered for 12 months / 12,000 miles from the date of purchase. *tr | |||
| 08/10/2012 | 107000 | ||
| On august 10, 2012, i was driving my toyota camry hybrid 2007 on the freeway at 55 mph and it started slow down. i pulled over to the emergency lane and the engine shut down. the dashboard indicated to check vsc hybrid system. sandag towed me off the highway for safety. next, i had the car towed to chula vista toyota. the service department said that it was under warranty and would be repaired at no cost. a few days later, the service department stated that the inverter needs to be replaced and would cost more than $6000 dollars. i purchased the car less than six months ago, but was denied warranty coverage under the used certified vehicle warranty. the warranty states that the car is covered for 12 months / 12,000 miles from the date of purchase. | |||
| ENGINE AND ENGINE COOLING | |||
| 08/02/2012 | 81000 | 1 | |
| Problem started with a clicking noise under the hood, near the engine and brakes that were crunching when slowing down or stopping. the clicking noise grew louder, happened more often and even continued after the car was turned off. took the car to dealer who told me it was the abs actuator. the dash lights were not on at this point and i continued to drive it. the lights on the dash appeared almost 6 weeks later when i stopped driving the car because it could be dangerous if i suddenly lost my brakes. checked with toyota headquarters who told me there was not a sufficient number of complaints for a recall. checked the internet for complaints and there were plenty of camry new car owners experiencing the same problem. filed a complaint with toyota and received a case number for reimbursement if the problem became a recall later on. this car was brought to dealership for every maintenance. this car is still not completely paid for. this hybrid car did not save me a penny in gas because of the abs part will cost me over $2k. these hybrids should come with disclaimers that batteries and electronic parts cost more than non-hybrid cars and maybe people will not buy them. the costs are outrageous! they should come with extended warranties. *tr | |||