Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/08/2012 | 45000 | ||
| 'check vsc system' along with break light warning, abs warning, and pretty much every other warning light possible came on my 2007 camry hybrid around june of 2012. i hear pulsating under the hood constantly & when i turn on my car while in park with my foot on break my car will begin to roll backwards by itself, i attempt to pump the breaks but it never works. i have to wait about 5-10 sec like there is a delay with my break system when i first turn on my car. once the breaks finally kick in my car will either jolt in very drastic way like i slammed on my breaks even though my foot has been on the breaks the whole time or it will throttle back on its own like i'm pushing on the gas. i will never park on a hill in fear of my car just taking off on its own with no breaks to stop it. i have to literally turn on my car and wait for my breaks to kick in before i can reverse. it is very scary! it has happened to me once as well when i was driving and i coming to a stop, my breaks just went out and kicked back in on its own. i brought my car to a toyota dealership to have them check it out. they brought back a quote of $5,900! instead of trying one thing at a time they just wanted to replace everything at once. my car was right at the 5 year warranty mark but because i bought my car in guam they couldn't tell if my car was still under warranty and i would have to pay out of pocket. 2007 only 45000 miles with a 6 thousand dollar repair! that is insane let alone it is a hybrid feature & a safety issue! to me this should be covered under warranty no matter what! look online you can see hundreds of people complaining about this exact issue! people have even made websites for it! i'm very disappointed in toyota. i'm stuck with this car that i cant afford to fix! so i drive every day in what seems to me like a death trap! it's just not right | |||
| 03/09/2012 | 109520 | 1 | |
| My '07 camry hybrid(ch) has started to experience brake failure while driving. the first documented incident: 03/09/12. w/o warning, the ch will shut down and the check vsc light appears on the dash. all of the dash lights light up as well. when this happened, there were no brakes, no warning, etc. when i put the car in park, turned off the vehicle and restarted it, i was able to resume driving. i took it to dealer to have the car diagnosed. the diagnosis: nothing wrong with the car, brakes, etc(inv.#227594). over the past 9 months, it has occurred a few more times, usually when the vehicle is pulling out of the garage. when it happens,i turn off the vehicle, restart and go on. on 10/30/12 while my wife was driving 35mph, the car shut down, the check vsc light came on and the brakes completely failed. she caught a left turn signal and coasted into a parking lot. obviously this was horrifying for her and our kids. i called aaa and had the car towed to toyota. my service advisor(sa) told me they have begun to see this happening a lot and he predicted the abs brake actuator (ba) failed. i told him about the incident in march, which he acknowledged knowing of. 2 hours later he called to confirm that it was the ba. we spoke about it being a defective part, he agreed and would call and speak to toyota national(tn)to see if they could help out with the $2200 repair. the next day he told me that tn wouldn't help, and neither would the dealership. my online research discovered many ch have had this problem. i discussed with the sa that if the part is defective and they are seeing more and more of this, what guarantee is there a new ba wouldn't react the same way. he couldn't guarantee that it wouldn't. i declined to have the repair done, aaa towed vehicle to my home. the sa seemed certain that a recall was coming. the car is garaged, i have the repair est/document. *tr | |||
| 03/09/2012 | 109520 | ||
| My '07 camry hybrid(ch) has started to experience brake failure while driving. the first documented incident: 03/09/12. w/o warning, the ch will shut down and the check vsc light appears on the dash. all of the dash lights light up as well. when this happened, there were no brakes, no warning, etc. when i put the car in park, turned off the vehicle and restarted it, i was able to resume driving. i took it to dealer to have the car diagnosed. the diagnosis: nothing wrong with the car, brakes, etc(inv.#227594). over the past 9 months, it has occurred a few more times, usually when the vehicle is pulling out of the garage. when it happens,i turn off the vehicle, restart and go on. on 10/30/12 while my wife was driving 35mph, the car shut down, the check vsc light came on and the brakes completely failed. she caught a left turn signal and coasted into a parking lot. obviously this was horrifying for her and our kids. i called aaa and had the car towed to toyota. my service advisor(sa) told me they have begun to see this happening a lot and he predicted the abs brake actuator (ba) failed. i told him about the incident in march, which he acknowledged knowing of. 2 hours later he called to confirm that it was the ba. we spoke about it being a defective part, he agreed and would call and speak to toyota national(tn)to see if they could help out with the $2200 repair. the next day he told me that tn wouldn't help, and neither would the dealership. my online research discovered many ch have had this problem. i discussed with the sa that if the part is defective and they are seeing more and more of this, what guarantee is there a new ba wouldn't react the same way. he couldn't guarantee that it wouldn't. i declined to have the repair done, aaa towed vehicle to my home. the sa seemed certain that a recall was coming. the car is garaged, i have the repair est/document. | |||
| 11/24/2012 | 77000 | 1 | |
| Last 2 months i had call toyota to head quarter to report my car lost power, can't control break or steering wheel.. driving on the road with 40-45mph all the sudden the car had lost control steering and break and all the lights inside the panel blinking.... finally i can break my car (very hard). i put the gear back to park and turn of the power button when i try to turn it back on it still not come up all the lights blinking.. (several times) i quit.. pop up the hood and check forward make sure nothing come loose or ... i come back to the car and turn engine on, it working again.... i drive home.. toyota customer service offer me to going to close toyota dealer to have it check out, but i do not have times until last couple days it happen again.. i so concern about life driving this car now, i went to toyota dealer close to me sport city toyota, where i use to have it tune up. they check out my car and notify to me that my 12v battery had going bad drop to 7v (which they had notify for me on 2010) but i did not replace it. it did not sound right to me if the battery go bad for 2 years ago, but i still can drive my car to work and do things for 2 years with out any problems until now it had lost power for 2 times for the last 2 months. i drive my car home, removed the 12v battery out check with the meter 12v show up ... i need help with you people to see what to do next or the investigate to see this car had malfunction or some thins else ..... hope to hear from you. thank you. *tr | |||
| 11/24/2012 | 77000 | ||
| Last 2 months i had call toyota to head quarter to report my car lost power, can't control break or stering wheel.. driving on the road with 40-45mph all the suddent the car had lost control stering and break and all the lights inside the panel blinking.... finaly i can break my car (very hard). i put the gear back to park and turn of the power button when i try to turn it back on it still not come up all the lights blinking.. (several times) i quit.. pop up the hood and check forward make sure nothing come loose or ... i come back to the car and turn engine on, it working again.... i drive home.. toyota customer service offer me to going to close toyota dealer to have it check out, but i do not have times until last couple days it happen again.. i so concern about life driving this car now, i went to toyota dealer close to me sport city toyota, where i use to have it tune up. they check out my car and notify to me that my 12v battery had going bad drop to 7v (which they had notify for me on 2010) but i did not replace it. it did not sound right to me if the battery go bad for 2 years ago, but i still can drive my car to work and do things for 2 years with out any problems until now it had lost power for 2 times for the last 2 months. i drive my car home, removed the 12v battery out check with thw metter 12v show up ... i need help with you poeple to see what to do next or the investigate to see this car had malfunction or some thins els ..... hope to hear from you. thank you. | |||