Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/09/2012 | 109520 | 1 | |
| My '07 camry hybrid(ch) has started to experience brake failure while driving. the first documented incident: 03/09/12. w/o warning, the ch will shut down and the check vsc light appears on the dash. all of the dash lights light up as well. when this happened, there were no brakes, no warning, etc. when i put the car in park, turned off the vehicle and restarted it, i was able to resume driving. i took it to dealer to have the car diagnosed. the diagnosis: nothing wrong with the car, brakes, etc(inv.#227594). over the past 9 months, it has occurred a few more times, usually when the vehicle is pulling out of the garage. when it happens,i turn off the vehicle, restart and go on. on 10/30/12 while my wife was driving 35mph, the car shut down, the check vsc light came on and the brakes completely failed. she caught a left turn signal and coasted into a parking lot. obviously this was horrifying for her and our kids. i called aaa and had the car towed to toyota. my service advisor(sa) told me they have begun to see this happening a lot and he predicted the abs brake actuator (ba) failed. i told him about the incident in march, which he acknowledged knowing of. 2 hours later he called to confirm that it was the ba. we spoke about it being a defective part, he agreed and would call and speak to toyota national(tn)to see if they could help out with the $2200 repair. the next day he told me that tn wouldn't help, and neither would the dealership. my online research discovered many ch have had this problem. i discussed with the sa that if the part is defective and they are seeing more and more of this, what guarantee is there a new ba wouldn't react the same way. he couldn't guarantee that it wouldn't. i declined to have the repair done, aaa towed vehicle to my home. the sa seemed certain that a recall was coming. the car is garaged, i have the repair est/document. *tr | |||
| 09/17/2012 | 123000 | 1 | |
| Vsc system, check engine, and emergency brake lights come on at the same time the brakes stopped working properly. i was braking and the brake peddle pushed back at me, releasing the brakes. when i continued to depress the brakes, the usual resistance and braking power was gone. i had to press down as hard as i could to get the car to stop. this is intermittent and tends to happen when the car is cold. dealership could not discover a problem as the computer did not record an error. internet research indicated other toyota hybrid owners experienced the same problem and determined the cause was the stroke sensor. when i returned the vehicle to a different dealership, they insisted i change the tires. the problem continues to occur. *tr | |||
| 10/05/2012 | 119170 | 1 | |
| While my wife was driving the car a warning (check vsc system) appeared in the status screen and about a minute after, another message appeared (check hybrid system). then, the car stopped running. the impulse allowed for driving the car to the road side. tried to power it back without success. it was required to tow the car home and then to the dealership for diagnostic. prior this incident there were no previous warnings or signs. update: today received communication from the dealership that diagnostic test confirmed that the problem was the hybrid system inverter module and that has to be replaced. *tr | |||
| 08/10/2012 | 107000 | 1 | |
| On august 10, 2012, i was driving my toyota camry hybrid 2007 on the freeway at 55 mph and it started slow down. i pulled over to the emergency lane and the engine shut down. the dashboard indicated to check vsc hybrid system. sandag towed me off the highway for safety. next, i had the car towed to chula vista toyota. the service department said that it was under warranty and would be repaired at no cost. a few days later, the service department stated that the inverter needs to be replaced and would cost more than $6000 dollars. i purchased the car less than six months ago, but was denied warranty coverage under the used certified vehicle warranty. the warranty states that the car is covered for 12 months / 12,000 miles from the date of purchase. *tr | |||