Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
03/01/201240000
 Driver side low beam (hid) headlight turns off by itself in manual and auto modes. turning the light switch off and back on brings the headlight back on but only for a short period, then it goes out again. the problem was intermittent at first but is becoming more frequent and at times both headlights will flicker intermittently.
01/24/2013157650
 The riders side front low beam head light operates intermittently. we received a fix it ticket; but the light worked the next day and got the ticket signed off. however the riders side low beam light continues to work and not work intermitteltly. out mechanic told us the high intensity light module needs to be replaced. it seems to me this is a safety issue toyota should adress.
07/01/2011394951
 I was notified my right front headlight was out early in july, 2011. i took it to be repaired and was informed that a module needed to be replaced because these were 'high intensity lights. on july 12,2011 the module was ordered by my mechanic and installed on july 13, 2012. in feb, 2012 my left front headlight went out. my mechanic ordered a new module on feb 15, 2012 and was installed on march 1, 2012. in june, 2012 i was stopped by police for having only one headlight. at that time my left headlight was out again (only 3 months later). within the next few days i noticed that intermittently my headlights would turn off while driving, sometimes the right, sometimes the left, and sometime both at the same time. if i switched from auto to on, both headlights would turn back on for about 5 mins then either one or both would shut off. if i switched from on to auto, the same would happen for a couple minutes.i returned to my mechanic, but upon driving and keeping the lights on he could not get the same thing to happen.that was on july 20, 2012. since that time, i have had to refrain from using my car after dark, because for no apparent reason, the lights will shut off. there are times i have all lights and then another driver will inform me that i have no headlights at all. i am aware that the toyota prius had an issue with this happening and am concerned that this is a problem with this car as well.these lights and modules are expensive to replace and having to replace them every 6 months or on a car that is less than 5 years old seems ridiculous while after replacing, the problem continues.the lack of headlights and not knowing when they go out is extremely dangerous and puts me and my family at risk for injury as well as others. i would like to know if this is a general problem with toyota cars with these type of lights or an isolated case. *tr
07/01/201139495
 I was notified my right front headlight was out early in july, 2011. i took it to be repaired and was informed that a module needed to be replaced because these were 'high intensity lights.on july 12,2011 the module was ordered by my mechanic and installed on july 13, 2012. in feb, 2012 my left front headlight went out.my mechanic ordered a new module on feb 15, 2012 and was installed on march 1, 2012. in june, 2012 i was stopped by police for having only one headlight. at that time my left headlight was out again (only 3 months later). within the next few days i noticed that intermittently my headlights would turn off while driving, sometimes the right, sometimes the left, and sometime both at the same time. if i switched from auto to on, both headlights would turn back on for about 5 mins then either one or both would shut off. if i switched from on to auto, the same would happen for a couple minutes.i returned to my mechanic, but upon driving and keeping the lights on he could not get the same thing to happen.that was on july 20, 2012. since that time, i have had to refrain from using my car after dark, because for no apparent reason, the lights willl shut off. there are times i have all lights and then another driver will inform me that i have no headlightsat all. i am aware that the toyota prius had an issue with this happening and am concerned that this is a problem with this car as well.these lights and modules are expensive to replace and having to replace them every 6 months or on a car that is less than 5 years old seems ridiculous while after replacing, the problem continues.the lack of headlights and not knowing when they go out is extremely dangerous and puts me and my family at risk for injury as well as others. i would like to know if this is a general problem with toyota cars with these type of lights or an isolated case.
08/06/2012853671
 One or both headlights go out every minute or two. most often it is the right headlight, occasionally it is the left, and then a couple of times both went out at the same time. this occurs when the selector is set or automatic and manual. *tr
08/06/201285367
 One or both headlights go out every minute or two. most often it is the right headlight, ocassionally it is the left, and then a couple of times both went out at the same time. this occurs when the selector is set or automatic and manual.
07/14/2010750001
 I was driving in city in the evening and noticed that the street appeared to darken. the passenger in my car told me to pull over so we could check the headlight. the driver headlights out. i went to the toyota dealership. they told me it might be the bulb but couldn't guarantee it. i could try it out for 160.00. and if it didn't fix the problem to come back and they'd check electrical. i was not foolish enough to do that. i tried the lights again for the next year and now both lights go on and off at will. at times i have had both go off. if i turn the headlight switch off and then back on again they lights return on sometimes. othertimes i change the setting and use the other setting to get both lights. i've been stopped by the local police for headlight out. i will be furious if i get a ticket or have to pay 2 k to get this fixed when it's a defect from the factory. toyota owns this! *tr
05/10/201148000
 Tl* the contact owns a 2007 toyota camry solara. the contact stated while driving 30 mph, the headlights malfunctioned and shut off. the contact pulled over and shut off the vehicle. once the contact restarted the vehicle, the headlights resumed normal operation. the contact took the vehicle to the dealer where the dealer advised that the bulb and computer malfunctioned and caused the headlights to fail. the dealer suggested replacing the bulb and the computer. the vehicle was not repaired. the failure mileage was 48,000.
05/10/201148000
 Tl-the contact owns a 2007 toyota camry solara. the contact stated while driving 30 mph, the headlights malfunctioned and shut off. the contact pulled over and shut off the vehicle. once the contact restarted the vehicle, the headlights resumed normal operation. the contact took the vehicle to the dealer where the dealer advised that the bulb and computer malfunctioned and caused the headlights to fail. the dealer suggested replacing the bulb and the computer. the vehicle was not repaired. the failure mileage was 48,000. kmj
05/10/201148000
 Tl-the contact owns a 2007 toyota solara. the contact stated while driving 30 mph the headlights malfunctioned and went off. the contact had to pull over to the side of the road and shut off the vehicle. the contact restarted the vehicle and the headlight were working properly. the contact took the vehicle to the dealer. the dealer stated the bulb and computer malfunctioned and caused the headlights to go out. the dealer suggested to replace the bulb and the computer. the contact did not change the bulbs or computer. the contact stated when the headlights go out while driving at night it increases the risk of a crash. the failure mileage was 48,000. jo
03/18/201054000
 Hid headlight on passenger side flickers on and off. apparently this is an issue for many toyota vehicles with this type of headlight, and costs a significant amt of money to repair/replace
03/10/2010533471
 The passenger side hid headlight turns off while driving. i can turn it off and then back on, and it might stay on for 15 seconds to 15 minutes. now, the driver side hid headlight is starting to do it, too. i didn't realize i had no lights until i got up on the highway where there are no street lights. *tr
EXTERIOR LIGHTING - HEADLIGHTS
09/03/201272000
 Tl* the contact owns a 2007 toyota camry solara. the contact stated that the headlights would randomly fail without warning. the contact took the vehicle to the dealer and was told that the headlights needed to be replaced. the dealer did not provide a reason for the headlights sporadically failing. the headlights were not replaced. the vin was not available. the failure mileage was 72,000 and the current mileage was 78,000. kmj
09/19/20063000109/15/2006
 I am an owner of a 2007 toyota solara with what i believe to be a serious safety issue concerning the low beam lights. when driving at night the lights cast a distinctive shadow and line with darkness at top and light at the bottom. and depending on the contour of the road at times it is impossible to see and presents a clear and present driving hazard. amd often on coming traffic think i have my high beams on and they put their high beams on blinding me to road ahead. after arbitration with a toyota representative the situation has not been addressed to my satisfaction. *nm