Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/07/2011 | 86000 | 1 | |
| Air bag warning kept flashing that the air bags needed to be serviced. we took car to dealer, it was not under warranty, dealer said we would have to repair it ourselves if we could find a console that would repair it and he thought there was only one in the united states for approximately $2000. we wrote to toyota who eventually wrote back to us stating that toyota would not repair this car and had no intention of recalling this car due to this issue and we would have to repair this car ourselves at the dealer location. now we see in the news that toyota is recalling 1.3 million other cars for what appears to be the same issue--the control of the air bags. dealer told us he did not know how this would affect if the air bags would go off in an accident or not in the future or any other time. the console constantly shows that a door is open and that the air bag needs to be serviced and there is nothing we can do about it except to hope it will react properly. *tr | |||
| 07/07/2011 | 86000 | ||
| Air bag warning kept flashing that the air bags needed to be serviced. we took car to dealer, it was not under warranty, dealer said we would have to repair it ourselves if we could find a console that would repair it and he thought there was only one in the united states for approximately $2000. we wrote to toyota who eventually wrote back to us stating that toyota would not repair this car and had no intention of recalling this car due to this issue and we would have to repair this car ourselves at the dealer location. now we see in the news that toyota is recalling 1.3 million other cars for what appears to be the same issue--the control of the air bags. dealer told us he did not know how this would affect if the air bags would go off in an accident or not in the future or any other time. the console constantly shows that a door is open and that the air bag needs to be serviced and there is nothing we can do about it except to hope it will react properly. | |||
| 08/20/2004 | 42000 | 3 | 05/10/2004 |
| I own a 1998 toyota corolla. in august 2004, the airbag went defective. an authorized toyota dealership in nj ordered a replacement central airbag assembly and the airbag was replaced on sep 1, 2004. *ak however after a few months, the same airbag problem reoccured and i took it to the dealership. after many attempts to identify the problem, the dealership finally concluded that the entire airbag circuitry was defective. since they quoted me an exhorbitant price, i took the car to another authorized toyota dealership. this second dealership after a few attempts, identified that the same central airbag assembly that was replaced in sep 1, 2004 was defective. they ordered a second replacement and fitted my car with the new part. this happened in nov 2006. however 2 months after the airbag replacement,in feb 2007 the same airbag problem reoccured for a 3rd time. i contacted toyota motor sales usa, inc at 1901 south western avenue - wc 10, torrance, ca 90501 to explain the problem with my car. i sent them all the supporting documentation. however inspite of explaining the threat to my life caused by the defective airbag, toyota has not come forward to address the problem. i have spent close to $1500 on the problem already over the course of 3 years. even though the car is a 1998 make, the airbags were replaced in sep 2004 and nov 2006 and are still under warranty. i request you to instruct toyota to repair the airbag at no extra cost to me. toyota's reference number for my case is 200706250076. | |||
| 09/01/2006 | 1 | 12/01/2005 | |
| 1998 toyota corolla air bag indicator light blinked continuously after repaired. upon inspection mechanic determined that the airbag harness was faulty and needed to be replaced. *kb *jb *nm | |||
| 09/13/2006 | 61200 | 1 | 03/01/1998 |
| Dt*: the contact stated without incident, the airbag light illuminated on and off. the dealership determined the connections were loose. the connections were tightened and the code was reset. the consumer was told the air bag would probably not deploy if the light was flashing. updated 11/21/06. *jb | |||
| 01/06/2006 | 1 | ||
| The airbag indicator light on our 1998 toyota corolla blinks continually. computer analysis indicates the cause to be a faulty airbag harness. correction of the problem requires replacement of the harness -- a $500 expense. toyota dealership indicates that this is a commonly seen problem in this model year. if the airbag harness fails, the airbag might not deploy or might not deploy effectively in the event of an accident. such a problem therefore represents a broader safety issue for all owners of these vehicles. *jb | |||
| 08/30/2004 | 61132 | 14 | 12/22/2003 |
| Air bag light came on in august of 2004 for no apparent reason (car has no history of accidents). took it to the dealer where it was purchased (in the states- we now live in canada), air bags not covered under the purchase warranty. dealer split the cost of replacing the left side air bag out of good will (we paid $418.25). light continued to come on repeatedly after fix. dealer replaced computer component, adjusted harness, repeatedly tried to fix wiring. it is now june of 2006 and the light is still coming on- we have just replaced the right side air bag (at the cost to toyota- we paid for labor), and light is still coming on. dealer has informed me that air bags will not function in the event of an accident when the light is on. this is concerning because we bought the car for the safety of the air bags and we are worried of being injured in a crash. dealer is currently in contact with toyota regarding replacing computer components again. we are going on 2 years of having the same problem! an estimated $5000 has been put into fixing the vehicle, including labor for our 14+ visits to the dealer. the vehicle is considered unsafe and defective and we are unable to sell it. *nm | |||
| 05/01/2006 | 30000 | 4 | 06/01/1999 |
| Multiple air bag sensor replacements. *nm | |||
| 09/30/2005 | 80000 | 2 | 03/21/1998 |
| 1998 toyota corolla le, air bag light comes on and starts blinking as soon as i start the vehicle. this is the second time the air bag light has come on. first time, there were air bag light and seat belt light on in aug 2005. i took the car to toyota dealer. he replaced the seat belt(cost was $350). that fixed the air bag light and seat belt light on problem. today(sept 30, 2005), the air bag light has again come on and keep blinking while the engine is on. i believe it's a manufacturing defect with the 1998 toyota corolla. please investigate the matter. *jb | |||
| 01/01/2005 | 1 | ||
| This is referencing a previously filed complaint, #10118167. dealer offered to make a goodwill repair at its his cost because there was a safety issue involved, wiring harness for airbag system. i am pleasantly surprised, and want to make sure dealer gets credit for doing this!*ak | |||
| 01/01/2005 | 2 | ||
| Air bag light continually flashing. dealer says i need a wire harness replacement. without it the air bags are inoperable. toyota has had enough complaints about this on 1998 to 2000 model corolla that it issued a technical service bulletin for the problem. dealer indicated that essentially this was a defective part. despite this, toyota stated it was covered only under 3 years, 36,000 mile warranty. after that, they won't cover it by warranty. my warranty has expired.*ak | |||
| 2 | 03/13/2002 | ||
| Airbag light was flashing. took vehicle to the body shop, and was told that airbags won't deploy in an impact. this was due to an electrical circuit being agitated when driver's seat was moved back and forth.*ak | |||
| 06/23/2003 | 45000 | 2 | 08/03/2001 |
| The vehicle has been involved in two accident in which the air bags failed to deploy. *ak *cb *nlm | |||
| 04/01/2003 | 1 | ||
| The air bag and seat belt light illuminated on the dash board, also when a sudden stop was made, the seat belt did not restrain the consumer properly. *jb | |||
| 8 | 1 | ||
| The air bag light illuminated and stayed on. *jb | |||
| 09/06/2002 | |||
| While driving and with no warning air bag light came on. air bag could be inoperative in the event of an accident. dealer notified.*ak | |||
| 03/14/2002 | |||
| Air bag sensor light comes on and stays on allday. this could result in air bag deploying permaturely or not deploying at all.dealer contacted.*ak | |||
| 07/08/2002 | |||
| Airbag light is flashing, vehicle has not been examined by dealer.*ak | |||
| 1 | |||
| The vehicle was involved in a head on collision at 30-35 mph, the air bags failed to deploy on impact resulting in minor injuries. nlm | |||
| 10/18/1999 | 1 | 05/29/1998 | |
| Airbag and seatbelt lights come on intermittently, in july of 1999 the front and right seatbelt assembly was replaced. *slc | |||
| 08/21/2000 | 1 | 11/01/1997 | |
| This vehicle hit another vehicle at 30 mph. none of the four air bags deployed. an occupant of the vehicle sustained injuries to his chest and ribs. toyota was contacted. vehicle was totaled.*ak *nlm | |||
| 07/27/2000 | 3 | ||
| Air bag light will come on unexpectedly on dashboard. this has happened three times. *ak | |||
| When moving air bag indication light would flash intermittently. dealer has been contacted. please provide furthre information.*ak | |||
| 01/14/1999 | 6 | ||
| Air bag light illuminates intermittently dealer unable to remedy problem after several repair attempts (attorney for consumer). nlm | |||
| The air bag light keeps lighting up, and consumer does not know the reason. problem has resumed after repair. dealer has been contacted. *ak | |||
| 09/14/1998 | 1 | 12/01/1997 | |
| Air bag light continually illuminating. mjs | |||
| 09/01/1998 | 2 | ||
| Air bag light failed. | |||
| 10/07/1998 | 0 | ||
| Consumer was in an accident, hit by another car while going about 55mph, driver's side air bag did not deploy, and driver was injured. *ak | |||
| 02/08/1999 | 1 | 07/01/1998 | |
| No summary. | |||
| 6 | |||
| Defective airbag sensor is causing the airbag light to blink on and off, causing a potential safety hazard.dealer has tightened a loose screw that holds sensor 6 times, but defect still occurs. dealer cannot determine defect. *ak | |||
| AIR BAGS - FRONTAL | |||
| 07/15/2010 | 167000 | ||
| Tl- the contact owns a 1998 toyota corolla. the contact was involved in a crash and the air bags did not deploy. the contact sustained a broken rib, fractured bone, and whiplash. a police report is available. the dealer had been contacted. the manufacturer had not been contacted. the vehicle was destroyed. the current and failure mileage was approximately 167,000. bw | |||
| 08/18/2010 | 196000 | ||
| My wife's 1998 toyota corolla was hit head on at 70mph by a full size passenger truck and the airbag did not deploy. she has been the sole owner of the vehicle since purchase. prior to the accident, in the course of ownership, the airbag warning light came on periodically. we took the vehicle in several occasions to two different authorized toyota dealerships and both reported that nothing was wrong. this, in spite of the fact that the light continued to flash intermittently. we have retained the diagnostic receipts from the dealerships. i contacted toyota motors, and they have created a case number. toyota motors requested crash photographs to be e-mailed to them, which i have done. no further contact has been received from toyota motors. the vehicle is being held at our insurer's salvage yard for further instructions. | |||
| 11/07/2006 | 2 | 03/12/1998 | |
| On 11/7/2006 i was involved in an accident where my vehicle 98 toyota corolla rear ended a cement truck. the speed at which my car was traveling was 25-35 mph. the air bags did not deploy, my seat belt did not lock and because of this my chest hit the steering wheel. i visited the urgent care the same day and as a result of the accident i suffered strained ligaments and muscles in my neck and back and a bruise and scrape on my chest. i am still suffering. *nm | |||
| 11/07/2001 | 2 | 06/01/1998 | |
| Both front airbags deployed with a mod-speed front right crash by oncoming vehicle. drivers front airbag started smoldering emitting an acrid gray smoke (electrical wiring?) from the base of the airbag; stopped smoking when disconnected battery. passenger airbag broke front windshield when it deployed (had no passenger). are either of these situations common/normal with airbag deployment? *ak | |||
| 07/29/2001 | |||
| After being cut off by another vehicleit hit front driver's side of car, and side door panel of second car at 30mph. upon impact, neither front nor side air bags deployed.*ak | |||
| 04/12/2001 | |||
| Vehicle was involved in a frontal collision. upon impact airbags did not deploy,resulting in minor injuries. manufacturer will be notified.*ak | |||
| 07/26/2000 | 1 | 04/01/1998 | |
| While driving at 10 mph, another vehicle going about 30 mph hit consumer's vehicle from driver's side door, and driver's side air bag did not deploy, which did not protect the occupant in this crash. *ak the driver side door was damaged due to the accident. *yh | |||
| 05/21/1998 | 0 | ||
| Airbag light came on the paneltwo weeks after purchase. she took it back to dealership, and consumer was concerned about the light. *ak | |||
| While traveling at 35 mph and as a result of an accident air bags did not deploy at any time. consumer was injured. dealer was contacted. please provide further information. *ak | |||
| 11/16/1999 | 1 | 03/01/1998 | |
| Was in an accident going 45mph a truck ran a stop sign and i hit them in the side my son was in the passenger seat and his seat caught when i pressed the brakes but released when we hit the other vehicle airbag deployed but did not inflate. the seatbelt also released when we hit the ditch. he hit his head on the winshield 2 times and is now dealing with post concussion syndrome. i called toyota and they said they found no defects and that the safety system did what it was suppose to. *ak( dot number: tire size: p185/65r14 ) | |||
| Consumer was involved in a frontal collision in which driver's air bag did not deploy, cause unknown. please give any further details. *ak | |||
| 11/01/1999 | 1 | 09/01/1998 | |
| I hit a truck at an intersction at 55. i did not see him. i was alone, and did not see the truck soon enough. my driver's air bag deployed, but did not inflate. the para-medic who reached me first noted that the bag had not inflated. they arrived in 5 minutes. the passenger side did inflate. i suffered severe bruising and broken ribs and hit the steering wheel. my insurance company asked me to report this incident. *ak | |||
| 09/01/1998 | 2 | 09/01/1998 | |
| Outside door trim. passenger side airbag. | |||
| 07/30/1999 | |||
| While driving at 35 mph another vehicle made a left turn in front of the consumer vehicle, and consumer couldn't stop and hit the other vehicle. none of the four air bags deployed. *ak | |||
| Consumer was involved in 25 mph frontal collision in which the air bag sensor was hit, but driver's side/passenger side air bags did not deploy. please give any further details. *ak | |||
| 01/18/1999 | |||
| Vehicle is equipped with the front and rear side airbags. while making a left turn, another vehicle hit consumer's vehicle at the passenger rear side at about 15 mph, and the side airbags did not deploy which did not protect the occupant in the accident. please provide further information. *ak | |||
| 10/07/1998 | 10/06/1997 | ||
| Driver was hit on the driver's side at a considerable speed in such that the door was bent away from the frame of the vehicle, the side airbag did not deploy, and driver sustained injuries to the neck and left shoulder (strained muscles and ligaments).829522 dup of 781500; posted on 09-07-1999. *ak | |||
| Consumer was rear ended, resulting in a frontal collision in which the driver's or passenger's air bags did not deploy. please give any further details. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 02/28/2005 | 1 | ||
| The srs light appeared on the dashboard and remained on while driving. driver drove the vehicle to the dealer, and mechanic determined that a sensor needed to be replaced. *ak | |||
| 08/17/2001 | 1 | 08/17/2001 | |
| Airbag warning light intermittently lights up -- multiple service checks at dealership and independent auto shop unable to determine cause or recommend repair other than replacing entire airbag assembly (at cost of $500+). *jb | |||
| 04/03/2003 | 108000 | 1 | 12/26/1997 |
| 'air bag' light flashing. code 44 in memory (right side air bag circuit). independent service center followed flow chart test recommendations. high resistance in harness between module and right air bag. harness was replaced at a cost of $529. old harness was saved if ever needed for testing. *nlm | |||
| 02/22/1999 | 3 | 04/29/1998 | |
| Vehicle has had continued intermittent illumination of the air bag light, three repair attempts, however continues. mjs | |||
| 5 | |||
| Air bag light serviced five times due to illumination, unable to determine failure. mjs | |||
| 4 | 10/16/1997 | ||
| Passenger side air bag sensor is bad causing the warning light to illuminate. | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 09/29/1998 | 1 | 07/05/1998 | |
| Flashing air bag light - i purchased a 1998 toyota corlooa in july 1998. begining in sept of 98 i began taking it to the dealership about the flashing air bag light.it was taken on 9/29/98, 8/18/99, 8/15/00, 8/14/01. the last visit the light started blinking before i left the parking lot. i had to pull it back in the bay for them to re-fix it. i was told each time i took it in that the air bags were functional even if the light was flashing. i took the car back last month and was told that there was a parts bulletin issure by toyota back in 1999 that required toyota dealerships to install a wire harness on these wires in order to make them stop blinking. this was never done on my car even though all four times i took it in it was still under warrenty. now they want to charge me $200.00 to do this.i was also told at this time that the air bags are not functional when the light is flashing.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/29/2001 | |||
| After being cut off by another vehicleit hit front driver's side of car, and side door panel of second car at 30mph. upon impact, neither front nor side air bags deployed.*ak | |||
| 07/27/2000 | 1 | 06/27/1998 | |
| While waiting to make a left turn, vehicle was hit on driver's side door, and there was no deployment of side air bags. vehicle has been reparied. consumer was injured in accident. *ak *slc | |||
| 09/01/1998 | 2 | 09/01/1998 | |
| Outside door trim. passenger side airbag. | |||
| 10/07/1998 | 1 | 10/01/1997 | |
| The other vehicle was traveling at a speed of approx. 35 mph, hit the door on the driver's side, and the air bag did not deploy. | |||
| 10/07/1998 | 10/06/1997 | ||
| Driver was hit on the driver's side at a considerable speed in such that the door was bent away from the frame of the vehicle, the side airbag did not deploy, and driver sustained injuries to the neck and left shoulder (strained muscles and ligaments).829522 dup of 781500; posted on 09-07-1999. *ak | |||