Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
ST0010001/28/2000610070Some vehicles may experience a squeaking noise from the front suspension. *tt04/14/2000
SUSPENSION - FRONT
SU0040012/01/2000616120Information regarding a procedure developed for removal and installation of the front shock absorber on certain vehicles due to the addition of plate washers between the front suspension support and support nuts. *tt02/09/2001
39512/06/2000616080Subject regarding front suspension plate washer. *tt02/08/2001
SUSPENSION - REAR
SU0030012/01/2000616119Subject regarding part number changes made to the rear suspension support sub-assemblies and suspension support nuts. *tt02/09/2001
39412/06/2000616079Subject regarding rear suspension support. *tt02/08/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
03/20/200670000406/20/1999
 Dt*: the contact stated while making a u-turn at 5 mph or less there is a clicking noise in the steering and while going over speed bumps there is a squeaking noise noticed coming from under the vehicle. additionally, all the door trim has detached and the interior door handles are cracking and breaking. the dealer was alerted.
10/24/2005110/04/1998
 The department of transportation website has no recall information about the toyota corolla. the corolla is not listed among the choices for a toyota vehicle. i have a 1999 corolla le. *jb
06/04/2004890008
 (1) noticeable strong vibration in steering wheel when car approaches speed of 65-70 mph. vibration becomes stronger with increasing speed. the problem was noticed after car had been service at toyota dealer (armstrong toyota).*ak (2) car becomes unstable and difficult to control (3) returned to same dealer. dealer stated that the problem was tire balacing. upon checking the car, dealer informed me that tires would not take balancing and that the problem was tire pressure. tire pressure was adjusted, but problem persists.
02/02/2001502/01/1999
 When driving at speeds in excess of 60 mph, especially in windy conditions or when being passed by large trucks which create wind conditions, the car pulls to the left and right. on february 2, 2001, i was driving north east on interstate 64. the car pulled so forcefully left and right that i almost lost control a number of times. i was unable to drive the speed limit of 65 and had to slow down to below 60 to maintain control of the car. when i got home, i checked the weather channel to find out if it was unusually windy and discovered that the wind was blowing 15 miles per hour south west and that i had been traveling into the wind. this pulling back and forth has happened a number of times but the incident on february 2, 2001 is the worst i have yet experienced. i must say that the car handles so poorly at high speeds that i am reluctant to travel on the interstates even in the mildest of winds.*ak
01/20/1999
 Vehicle experiences problem staying on the road at high speed of approximately 70 mph. whenever vehicle stays within 60 mph or lower it would drive okay. dealer notified and informed consumer that was normal condition. *ak
SUSPENSION - FRONT
06/03/20101192711
 1999 toyota corolla purchased in vermont jan. 1999, moved to nc in july, 2008, with about 101,000 miles. driver was at doctor's office parking lot aug '08-started the vehicle, and the brake pedal went down to the floorboards, pool of brake fluid on ground. refilled reservoir, and as soon as pedal was pressed, brake fluid sprayed out. towed to local garage, where mechanic showed that the rear brake line to rear brakes was severely rusted and just ruptured under pedal pressure. he spliced on a 1-2 foot section where the rust was worst. on 6/03/2010, the same happened on the opposite rear brake line in our driveway. car was towed to toyota of new bern, nc. by aaa, with a detailed note to replace that ruptured line. after a $207.00 inflated bill, that line was also spliced, and the repair invoice noted that all the brake lines needed replacement from severe rust. asked the dealership owner to reconsider the 2 hour charge of $90.00 per hour, but he was obstinate stating he had a multi-million dollar new state-of-the-art facility he had to pay for, and would not compromise with the initial $90. estimate given the previous day. this undercarriage rust runs throughout the vehicle. no garage will align the 4 wheels for fear of snapping something. i've replaced the leaking gas tank and filler neck two years ago for the same massive corrosion. these corrosion issues pose a very real threat to life should the brakes fail on these northern vehicles driven on salted winter roads. toyota of new bern, nc owner apparently is trying to make up for his drop in sales due to recall issues by overcharging his repair customers. when the service dept. rep phoned to confirm receipt of the vehicle towed, he informed me there was an initial $90. diagnostic charge before beginning the work. i objected, as i had told him to repair that specific brake line, and he countered with, but that includes a free 23 point check. i said no way, & his mgr. agreed with me. yeah, right. *tr
11/10/199811/09/1998
 When driving at any speed in the in the wind, vehicle is pulling to left and to the right, but more often vehicle is pulling to the right. *ak *ml
SUSPENSION - FRONT - CONTROL ARM
11/15/2001
 Consumer 's vehicle had hit another vehicle on side and control arm broke. *ak
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
05/20/200337000009/22/1999
 For the past few weeks, my 1999 toyota corolla ve has been making a squeaking noise underneath the car whenever i drive over bumps in the road, or uneven patches in the road, or whenever i am driving around a sharp curve. when i took the car for its 40,000 mile oil change and maintenance yesterday (may 21, 2003) the service dealer told me that it was the steering rack end, also known as the lower control arms. this is part of the suspension. i took it to toyota of cleveland in cleveland, tn. the man in the service department told me that toyota had issued a technical service bulletin which stated that this had been a problem in corolla's. he said it was not technically considered a recall and that apparently the manufacturer did not consider it enough of a problem to issue a recall. although he told me that it has been a problem in a lot of corollas. he claimed that it was merely cosmetic, that it would just make noise, and that it did not really need to be fixed. he said they would fix it for free only if the manufacturer issued a recall. although he did tell me that if i wanted to fix it, it would cost about $600 to have it fixed. i asked him if they were going bad and he said, oh, no. if they were going bad you would know it. they would start rattling really loud and shaking. so does that mean that eventually they will go bad and that i will have to pay $600 out of pocket to replace the steering rack end on a car that is only 4 years old and supposed to be one of the most reliable brands? if this is such a problem, i think toyota should issue a recall of this part and fix it for free.*jb
SUSPENSION - REAR
06/03/20101192711
 1999 toyota corolla purchased in vermont jan. 1999, moved to nc in july, 2008, with about 101,000 miles. driver was at doctor's office parking lot aug '08-started the vehicle, and the brake pedal went down to the floorboards, pool of brake fluid on ground. refilled reservoir, and as soon as pedal was pressed, brake fluid sprayed out. towed to local garage, where mechanic showed that the rear brake line to rear brakes was severely rusted and just ruptured under pedal pressure. he spliced on a 1-2 foot section where the rust was worst. on 6/03/2010, the same happened on the opposite rear brake line in our driveway. car was towed to toyota of new bern, nc. by aaa, with a detailed note to replace that ruptured line. after a $207.00 inflated bill, that line was also spliced, and the repair invoice noted that all the brake lines needed replacement from severe rust. asked the dealership owner to reconsider the 2 hour charge of $90.00 per hour, but he was obstinate stating he had a multi-million dollar new state-of-the-art facility he had to pay for, and would not compromise with the initial $90. estimate given the previous day. this undercarriage rust runs throughout the vehicle. no garage will align the 4 wheels for fear of snapping something. i've replaced the leaking gas tank and filler neck two years ago for the same massive corrosion. these corrosion issues pose a very real threat to life should the brakes fail on these northern vehicles driven on salted winter roads. toyota of new bern, nc owner apparently is trying to make up for his drop in sales due to recall issues by overcharging his repair customers. when the service dept. rep phoned to confirm receipt of the vehicle towed, he informed me there was an initial $90. diagnostic charge before beginning the work. i objected, as i had told him to repair that specific brake line, and he countered with, but that includes a free 23 point check. i said no way, & his mgr. agreed with me. yeah, right. *tr
03/13/200428600101/04/1999
 Rear suspension is worn out after 28,500 miles. this presents a likelihood of tire failure due to cupping which is what happens to a car tire where the suspension system is worn out.*ak
209/01/1998
 No summary listed for abov evehicle. *ak
04/28/1999
 Rear control arm broke while driving 65 mph. causing consumer to lose control. consumer hit an dip in the highway, just before control arm broke. dealer has been contacted. *ak
SUSPENSION - REAR - SHOCK ABSORBER
1
 With 3 people sitting in the back seat of the car the weight dropped the rear ground clearance and caused the muffler to scrap the ground when entering or exiting parking lots or driveways even at low speeds. consumer believes this is a design flaw. nlm
SUSPENSION - REAR - SPRINGS
1
 With 3 people sitting in the back seat of the car the weight dropped the rear ground clearance and caused the muffler to scrap the ground when entering or exiting parking lots or driveways even at low speeds. consumer believes this is a design flaw. nlm