Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| NV01103 | 08/19/2003 | 10003562 | Rear package tray noise repair tips. toyota. *tt | 10/23/2003 | |
| STRUCTURE - BODY | |||||
| 01203 | 05/16/2003 | 10002006 | Door glass window run improvement. *tt *jb | 07/31/2003 | |
| 01403 | 05/20/2003 | 10002005 | Radio bezel/air conditioner vent to instrument panel gap improvement. *tt *jb | 07/31/2003 | |
| 00903 | 04/24/2003 | 10001588 | Instrument cluster finish panel upper and lower door improvements. *tt | 06/09/2003 | |
| 00303 | 02/14/2003 | 10001368 | Luggage compartment door difficult to close. *tt | 05/01/2003 | |
| STRUCTURE - BODY - DOOR | |||||
| 00605 | 04/19/2005 | 10015811 | Wind noise from the front or rear door glass area. *tt | 08/12/2005 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 02203 | 11/19/2003 | 10005247 | Repair procedure in cases where the roof molding warps or lifts away from the roof. *tt | 02/17/2004 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 00503 | 03/07/2003 | 10001359 | Trunk difficult to open using the trunk lock release lever. *tt | 05/01/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/15/2007 | 40000 | 1 | |
| The metal on the door handles started peeling off. it is very sharp and will slice open skin if not careful. front two doors were replaced because car was still under warranty. now back doors are starting to peel and are no longer under warranty. the plastic underneath is very ugly and cheap looking...so have to pay to be replaced. *tr | |||
| 10/28/2007 | 45000 | 1 | 04/30/2002 |
| I own an '03 toyota corolla which i purchased new. at the 45,000 mile mark my rear suspension collapsed while driving at 20mph on a newly paved city street - there were no potholes or obstructions. the service department at my toyota dealership attributed the failure to be climate but no excuses. the rear suspension had rotted (rusted) out. they also said that this was not all common. i just spoke to a toyota mechanic with 20 years experience - he has never seen this problem but said it was possible. he also questioned whether the underbody had been properly treated on the assembly line. he would not expect this to happen in such a young car - more likely with a 10 year old car. i did not get to visually see the broken, rotted parts. toyota repaired the problem at my expense - $604 - and they recently offered me a settlement for $301. the parts replaced were the rear struts and springs. this issue also raises concern for the front suspension. *tr | |||
| 07/01/2005 | 29919 | 1 | 07/01/2005 |
| I bought a 2003 toyota corolla from a certified car dealership, and was sold a car that was involved in a major accident and was not reported. the whole front of the car has none of the original parts to the car which depreciated the value of the car, but it was still sold to me as slightly used in great condition,low mileage and suppose to have never been in an any accidents, i also found out the this car did not pass inspection at the time of purchase, i had to bring the car back to the dealership numerous times starting five days after i bought it. i tried giving the car back and they said that there is nothing that they could do because the contract is already signed, and because of the extensive damages to the car they will only give $6,000 for the car when in fact they sold it to me for over $15,000. *nm | |||
| 07/01/2006 | 1 | 03/01/2003 | |
| Dt*: the contact stated that the plastic footrest on the floorboard fractured off. there was no indication prior to the incident. the plastic footrest went behind the brake pedal which disabled the vehicle from braking until the part could be removed. the vehicle has not been inspected by a dealer.*ak | |||
| 06/10/2005 | 33270 | 1 | 05/11/2003 |
| I purchased a 2003 toyota corolla on may 2003. during may - june 2005 i noticed several air bubbles (1.5 diameter) on three door panels skin from inside. the warranty on the car expired just one month before the problem was noticed - on may 11 2004 the car had only 33000 + miles. i contacted and showed the car to brian murray. he promised that he will talk to toyota and call me back. he never called back, so i called him after one week, he promised the same thing and never called back. i threatened the dealership of going on the internet with the issue. service manager - chris brown - wrote on 29th and mentioned that brian called my cell phone and left several messages (which is a flat out a lie, i can prove that no one called from the dealership through my cell phone usage records) and asked me to come back to show the car once again. i requested him to talk to brian as he is aware of the problem as that would save time for all involved. until this date he has neither called nor replied to any of my subsequent emails. i believe that as the air bubbles appeared just in three years time with only 33000 + miles on car it is a defective product and company / dealership should help correcting the problem. i also feel that as a loyal customer for over three years, i was ill treated: no response, lies that they called when they did not, and no response to my repeated emails. see my recent email to them - mon, 12 sep 2005 10:54:37 -0700 (pdt) from: sudhakar lahade add to address book to: brown, chris , bmurray@group1atlanta.com mr. chris brown, it has been two weeks since your last email and more than three weeks since i wrote the first time, more than 50 days since i showed my car at your dealership, and i am still where i was on the issue. in your last email (the only) you mentioned i look forward to resolving this issue for you and i believed you meant it. i hope you realize the frustrations!*jb | |||
| 10/31/2004 | 38800 | 1 | 04/24/2003 |
| Paint bubbled and peeling all over car. *jb | |||
| 1 | 04/01/2003 | ||
| Consumer discovered a water leak in the vehicle. *ph when the consumer went to pick up the replacement vehicle, which was a 2004 corolla, she discovered molding at the base of the driver's door. *jb *nm | |||
| 1 | |||
| Consumer states while traveling during the day, he was unable to read the dash indicator due to sun light. *ak due to extreme glare, it reduced the consumers visibility while driving. instrument panel becomes unreadable. *ph *jb | |||
| 01/01/2003 | 1 | 08/24/2002 | |
| Complaint concerning additional floor padding added to all 2003 corolla's manufactured after 1/03 to improve crash test rating. i would like a recall to install this safety padding on all 2003 corolla's. this is a safety issue which is important to all 2003 corolla owners. *jb | |||
| STRUCTURE - BODY | |||
| 12/20/2004 | 1 | 07/15/2002 | |
| Rotten egg smell and many structural defects in this car. *jb | |||
| 06/28/2004 | 2 | 08/22/2002 | |
| I have purchased the new corolla 2003 on august 2002,only seven miles at the delivery time. and i have found water inside the car (wet right rear carpet) after the heavy rain twice. the first time had happen on june 2003, the fawler service department had replaced body seal and door seal. the second time on june, 28th 2004, the john eagle sport city service department had found that water was leaked inside the car through the seal of rear window. it is not right because with in two years and at the 24000 miles the seals need to be replace at several parts. is it the defected parts or cars because the body of the corolla had just redesign for this model. *la | |||
| 10/15/2003 | 500 | 1 | 04/25/2003 |
| Interior noise, several parts were replaced, but noise is not gone yet. now right front door and dashboard started making a noise. everytime i take my car to the dealership they tell me that noise can't be duplicated. as a result i usually have to ride with someone from the dealership to prove that noise is there. in my opinion some interior parts do not fit car's structure. *la | |||
| 07/11/2003 | 120 | 1 | 05/27/2003 |
| Purchased new 2003 toyota corolla on 05-27-03 -- vehicle delivered with metallic rattle in dash -- brought into dealer service on 07/11/03 -- informed by dealership that there is no fix for this -- toyota has to come up with a new part because the dashboard does not fit into the body correctly - we have to wait until a part is available -- there is not one at this time. *jb | |||
| 07/31/2002 | 1 | 07/31/2002 | |
| Mfr case #200209030112; driver's side sunvisor will strike rearview mirror, obstructing the view. this is a design feature that needs to be modified. *ak *yh | |||
| 05/19/2001 | |||
| Sunvisor moves driver's side mirror while traveling. consumer will fill in further information. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 05/26/2003 | 1 | ||
| Interior noise, right front door and dashboard noise, radio/cd panel noise, several parts were replaced and refixed but noise is not gone yet. everytime i take my car to the dealership they tell me that noise can't be duplicated. as a result i usually have to ride with someone from the dealership to prove that noise is there. in my opinion some interior parts do not fit car's structure. and so many times i took to delership and they said ti si fixed and after certain time it will come again.i even tried to give my car back and the arbitrator said i have less attempts to replace. *ak | |||
| 10/15/2003 | 500 | 1 | 04/25/2003 |
| Interior noise, several parts were replaced, but noise is not gone yet. now right front door and dashboard started making a noise. everytime i take my car to the dealership they tell me that noise can't be duplicated. as a result i usually have to ride with someone from the dealership to prove that noise is there. in my opinion some interior parts do not fit car's structure. *la | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 09/10/2004 | 38435 | 1 | |
| On sept. 10th, 2004 my son tried closing my trunk on my corolla le and the plastic mechanism broke and prevented the trunk lid from locking. he reports that he did no more than to try to close the trunk after opening it. this seems like one of those incidents where there is a structural problem and most owners feel they are the culpret of its' malfunction. i had one of those corolla's that had a faulty catalytic converter. the toyota agency after 1 1/2 years replaced it free after smelling like rotten eggs for that length of time. i was told originally by the service dept., it was the gas i put into it, or that it would tkae longer then normal for the catalytic converter to break in. finally, it was replaced because of so many reports and complaints by others who suffered from the same smell. i wonder if this is the same about the trunk lid mechanism?*ak | |||