Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 08V162000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/02/2002 to 04/26/2004 | V (Vehicle) | 662178 | 04/16/2008 | ODI | TOYOTA MOTOR CORPORATION | 04/10/2008 | 04/10/2008 | |||||||
| Defect Summary | Toyota is recalling 662,178 my 2003-2004 corolla, corolla matrix and pontiac vibe vehicles equipped with power windows. the driver and front passenger door glass bolts may loosen and come off, causing the door glass to separate from the window regulator. due to the components becoming loose and possibly rattling, an abnormal noise may be heard from the driver and /or front passenger door when operating the power windows. | |||||||||||||||
| Consequence Summary | The door glass may separate from the window regulator, bind and shatter during operation of the power windows, causing driver distraction and/or injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the driver and front passenger door glass bolts with newly designed bolts free of charge. the recall began on april 16, 2008 to toyota owners. the recall began on may 21, 2008, for pontiac owners. owners may contact toyota at 1-888-270-9371 or pontiac at 1-800-620-7668. | |||||||||||||||
| Notes | Toyota recall no. 80a/gm recall no. 07273.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY | ||||||
| EA08004 | TOYOTA MOTOR CORPORATION | 02/05/2008 | 05/01/2008 | SIDE FRONT POWER WINDOW SHATTERS | 08V162000 | |
| For the subject vehicles, there is a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window is raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi is aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. odi is aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi is aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi is aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall is identified by nhtsa number 08v-162. | ||||||
| EA08004 | TOYOTA MOTOR NORTH AMERICA, INC. | 02/05/2008 | 05/01/2008 | SIDE FRONT POWER WINDOW SHATTERS | 08V162000 | |
| For the subject vehicles, there is a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window is raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi is aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. odi is aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi is aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi is aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall is identified by nhtsa number 08v-162. | ||||||
| VISIBILITY - GLASS, SIDE/REAR | ||||||
| EA08004 | TOYOTA MOTOR NORTH AMERICA, INC. | 02/05/2008 | 05/01/2008 | SIDE FRONT POWER WINDOW SHATTERS | 08V162000 | |
| For the subject vehicles, there is a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window is raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi is aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. odi is aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi is aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi is aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall is identified by nhtsa number 08v-162. | ||||||
| EA08004 | TOYOTA MOTOR CORPORATION | 02/05/2008 | 05/01/2008 | SIDE FRONT POWER WINDOW SHATTERS | 08V162000 | |
| For the subject vehicles, there is a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window is raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi is aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. odi is aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi is aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi is aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall is identified by nhtsa number 08v-162. | ||||||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | ||||||
| EA08004 | TOYOTA MOTOR CORPORATION | 02/05/2008 | 05/01/2008 | SIDE FRONT POWER WINDOW SHATTERS | 08V162000 | |
| For the subject vehicles, there is a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window is raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi is aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. odi is aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi is aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi is aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall is identified by nhtsa number 08v-162. | ||||||
| EA08004 | TOYOTA MOTOR NORTH AMERICA, INC. | 02/05/2008 | 05/01/2008 | SIDE FRONT POWER WINDOW SHATTERS | 08V162000 | |
| For the subject vehicles, there is a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window is raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi is aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. odi is aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi is aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi is aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall is identified by nhtsa number 08v-162. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 06/30/2009 | 90000 | 1 | |
| The driver side window in my 03 toyota corolla collapsed and shattered. this after a recall was done a year ago for the exact same thing (campaign 08v162000). neither the dealer nor toyota would pay to repair the window saying they wouldn't provide warranty on the recall since it had been 13 months since the recall was performed. in fact the dealer wanted $800 to repair the window which i had fixed at a glass shop for $130. fortunately, my son who was driving wasn't hurt. *tr | |||
| 03/20/2008 | 80000 | ||
| Tl*the contact owns a 2003 toyota corolla. while driving approximately 70 mph on normal road conditions, the front driver's side power window was activated. suddenly, the glass shattered while the window was in operation. there were no prior warnings or injuries. the vehicle was taken to an authorized dealer for inspection. the vehicle was repaired according to nhtsa campaign id number 08v162000 (visibility: glass, side/rear); however, the recall remedy was insufficient and did not correct the failure. in addition, the rear passenger and driver's side door glass bolts detached from the window regulator. currently, the vehicle is at the authorized dealer for repair. the failure mileage was 80,000 and current mileage was 92,000. | |||
| 03/08/2007 | 40000 | ||
| Tl*the contact owns a 2003 toyota corolla. the contact stated that the windshield shattered in her face while backing up the vehicle. she sustained minor cuts on her face. a day prior to the failure, the windshield made a creaking noise. the contact called the insurance company and was informed to have the windshield repaired. she received a recall notice a year later pertaining to the bolts near the door and windows. the contact took the vehicle to the dealer to have the recall repair performed; however, it was repaired improperly because the window slipped out of place afterwards. the nhtsa campaign id number was unknown. the failure mileage was 40,000 and current mileage was 55,000. | |||
| 06/23/2007 | 52800 | 1 | |
| The window tabs on the passenger window broke & the window came off the tracks. i took the car to be repaired at a local dealership. i received notice from toyota that there was a recall for this. i submitted my paid receipts & they advised my repairs did not qualify for reimbursement. recall 80! (ssc 80a). *tr | |||
| 07/28/2007 | 1 | ||
| Ok , once i did replaced on right side passenger window was shattered. i've paid and fixed, it was itself when i was using down the window machine but it shattered wow! unexpected happened. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 10/12/2005 | 1 | 04/10/2003 | |
| On 10-12-2005 toyota corolla 2003 model. opened car door and turned car on. then placed rear defroster on when the rear window exploded and broke. it was raining outside. the police determined it was not from any impact. the report states defect or environmental condition. *nm | |||
| 12/02/2003 | 24980 | 1 | 05/02/2002 |
| Rattling noises, sudden acceleration while sitting still and all four windows got stuck in the summer time and couldn't be opened with the automatic switch. (nar) *ph *cb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 11/21/2005 | 1 | ||
| 2003 toyota corolla. consumer requests reimbursement for a window replacement after it blew out on a major highway. *tgw the consumer sent in the recall notification. | |||
| 06/30/2009 | 90000 | 1 | |
| The driver side window in my 03 toyota corolla collapsed and shattered. this after a recall was done a year ago for the exact same thing (campaign 08v162000). neither the dealer nor toyota would pay to repair the window saying they wouldn't provide warranty on the recall since it had been 13 months since the recall was performed. in fact the dealer wanted $800 to repair the window which i had fixed at a glass shop for $130. fortunately, my son who was driving wasn't hurt. *tr | |||
| 01/01/1901 | 1 | ||
| 2003 toyota corolla problems with the window. consumer states that there is a recall for this problem. consumer states that the window is not balanced with the tracks for the automatic switch which makes the window go up and down. *kb the dealer told the consumer if the bolts were causing the problem, then it would not be covered under the recall. *jb | |||
| 50 | 07/01/2002 | ||
| Driver's side visor when deployed forward collides with rear view mirror. this causes rear view mirror to change position rendering an improper rear view. mirror can not be adjusted back to proper position due to leverage applied by this visor position. visor then has to be changed to tilt back toward driver leaving a visor edge to contact the driver's forehead in the event of rapid deceleration, not to mention having offending glare return momentarily while visor is shifted from front tilt to rear tilt position. this in combination with having to readjust the rear view mirror causes unnecessary and dangerous distraction for the driver. this has high potential for an accident during combat driving situations, and east coast highways are replete with that! the visor needs to be redesigned to clear the rear view mirror in all positions. previous corolla models have a portion of the visor corner removed to do just that. this model year does not. this needs to be addressed as soon as possible! this existing situation is especially dangerous for young drivers with limited road experience! dt | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 1 | 06/12/2003 | ||
| Driver's side front window exploded while driving the vehicle under normal driving conditions. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 01/18/2003 | 6 | 09/01/2002 | |
| 2003 toyota corolla surged, hitting brand new washer in garage, surged again, running up planter curb hitting tree. taken to toyota dealer both times without success. dealer said they could not duplicate scenario. why so many people having same problem yet toyota saying there is nothing they can do? also, have problem with vehicle dropping out of overdrive, rearview mirror problem with visor. so much for the saying; you won't get a lemon at toyota of orange. i'm happy to say i haven't had the sulfur smell.*ak | |||
| 1 | 12/01/2002 | ||
| The driver's side sun visor knocked the rear view mirror out of alignment. this occurred every time the driver pulled the visor down or pushed it back up. *la the consumer learned that the original rear view mirror is removed at the port and replaced with a larger after market mirror that has built in map lights. *nm | |||
| 07/22/2003 | 07/21/2003 | ||
| Re: 2003 toyota corolla le model leased on 7/21/03. driver's side sun visor, when lowered, will block a great part of the inside rear view mirror. this impairs visibility on the vehicle's rear, left side and creates a huge blind spot. | |||
| VISIBILITY - WINDSHIELD | |||
| 08/14/2003 | 1 | ||
| While driving at highway speed from nowhere a very tiny gravel hit windshield and cracked it. consumer found the windshield crack from top to the bottom. dealer won't replace. *ak | |||
| 02/09/2003 | 2450 | 2 | 12/22/2002 |
| My car is a 2003 corolla, i bought it in december, i had to replace the windshield in january and now it has been a month and it is cracked again and will need to be fixed. my belief is that the windshields being manufactured for the new corolla's cannot stand normal road conditions, and cracks when even a small rock hits it. this will be my second windshield and i have only had the car 2 months. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 1 | |||
| Windshield wipers obscure the hood, affecting visibility. *ak | |||
| VISIBILITY/WIPER | |||
| 09/18/2010 | 56000 | ||
| Tl* the contact owns a 2003 toyota corolla. while parked, the contact noticed that the front passenger side window could not be closed. the failure recurred intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 56,000. | |||
| 09/18/2010 | 56000 | ||
| Tl- the contact owns a 2003 toyota corolla. while parked, the contact noticed that the front passenger side window could not be closed. the failure recurred intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 56,000. kmj | |||
| 09/18/2010 | 56000 | ||
| Tl- the contact owns a 2003 toyota corolla. while parked the contact noticed the front passenger side window would not close. the failure occurs intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 56,000. da | |||