Consumer Complaints


Fail datemilesoccurencesPurchase date
PARKING BRAKE
03/24/201050162
 March 24, 2010, i started my car from dewdney elementary school, mission, bc parking lot heading home in abbotsford, bc. about 15 minutes on highway 11 heading abbotsford direction, i found that i could not brake the car to stop. luckily, i managed to stop. then i saw smoke came out from the back wheels, and the emergency brake lever was high up, which it had not been released before i started to drive. i was scared and called the local toyota dealer, sunrise toyota in abbotsford to tow the car. the next morning, the staff at the dealership called me that i had to pay about $1200.00 to fix the car myself as the extended warranty did not cover it due the fault i made myself. they claimed that i should have not unreleased the emergency brake, which why it burned the whole braking system. this was the second time that i forgot to release the emergency hand brake before i drove. the first time happened two and a half years ago that i realized that the emergency brake was not released immediately, as i felt the car was difficult to move. my concern is that i did not feel any difficulty or restriction to move the car when the emergency brake was not released this time, as i did not remember if the red light of the emergency brake was on. unfortunately, the car moved smoothly even the emergency brake was up high. that was why i did not realize the emergency brake was not released. my car is only six years old, with 80,000km, the emergency brake was supposed to be working properly. i thought that i was going to die without being able to stop the car when i exited the highway, as the braking system was burning off with the emergency brake not being released. it is not a reasonable time frame for an emergency brake to stop function in five or six years. in other words, toyota inc. should have warned all the drivers who drive toyota corolla 2004 model to replace the emergency brakes of their cars in five or six years, otherwise they will risk their lives.
01/12/20101
 On january 12, 2010, my 2005 toyota corolla was parked and running, while i brought groceries into my home. when i went back out, i discovered that the vehicle had rolled backwards into a ditch causing damage to the under carriage of the vehicle and muffler. this is the first time that this incident occurred and nothing has been done to correct problem. *tr
01/12/2010173561
 On feburary 12, 2010, my 2005 toyota corolla was parked and running, while i brought groceries into my home. when i went back out, i discovered that the vehicle had rolled backwards into a ditch causing damage to the under carriage of the vehicle and muffler. this is the first time that this incident occurred and nothing has been done to correct problem. *tr
PARKING BRAKE - CONVENTIONAL
11/13/2003500109/09/2003
 Hand brake doesn't hold well. also, when the hand brake is on and you or your passenger gets out of the car it makes a noise like you weight 5000 pounds a very loud squeak. it's not exactly a squeak, it sounds like they forgot to grease the suspension its that kind of noise. or if you put a little weight on the fender when the hand brake is on it does the same thing. not a lot of weight just your hand pushing down gently..this should be an embarrassment for toyota. the dealership says there is nothing wrong with the brakes. i beg to differ! i probably will never buy a toyota again. *jb