Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
07/15/2007400001006/12/2006
 I have a 2005 corolla s. it had a really bad vibration in the dash and could not be detected. the dealer removed the dash numerous times over a 7 week period. the vibration was finally located in the pillar(it was the drain pipe for the sunroof). the dash now has a vibration that at 70 mph sounds like a loud whistle- very annoying. the dealer will not work on it because the original 36,000 mile warranty is past. i believe that the roseburg oregon dealer should stand behind the fact that they removed the dash enough to cause this vibration. *jb
06/21/2007108/12/2004
 (problem - clutch) purchased 2005 toyota corolla xrs in 08/04 (no longer made). taken it regularly to have it svc'd at charles barker toyota laskin rd - virginia beach, va. i've had to take it back a few times in btwn the regular sched svc. approx 39,123 miles. purchased the platinum extended warranty plan. 10nov06 i paid $281.27 for the 30,000 miles svc, because i was told that i needed it. 11apr07 i paid $252.90 for the 35,000 miles svc, again because i was told by the dealer that i needed. i do not drive my car in a way that the clutch would've burned out in 3yrs. online (toyotafinancial.com)/new vehicle protection plan comparison/manual transmission- it shows everything that is covered by the warranty. there are items listed for the clutch that is covered by the warranty. when i called about the warranty (purchased through toyota) they stated that nothing was covered. which i don't understand. because they're stating 2 different things. if the platinum coverage online is not correct, then that's false advertisement. fidelity warranty services, inc. p.o. box 8567 deerfield beach, florida 33443 1-800-327-5172 contract nbr. 38848636. i don't expect them to cover the whole amount that was quoted. but the either the dealer or the warranty should help cover some of the expense. the maintenace of the car has been kept up. there's no reason why the clutch should've went out in 3yrs. i was told by toyota dealership - asst. svc mgr to call the warranty company. when i called the warranty company, i was told that i wasn't suppose to be calling them. so i'm getting the run around & the whole amount is going to be put me regardless. which is unfair. it has never been hard to shift into gears, but for the past weeks when you go into 5th & 6th gear (there was no griding sound as if it had problems going into gear), the car seem as if it was unable to pick up speed & when you pressed on the gas the motor just sounded louder & there was a burning smell.
03/26/200735000103/23/2007
 Tl*the contact owns a 2005 toyota corolla. when purchasing the vehicle on march 23, 2007 the contact was instructed to collect the keys the following week. the next week,the contact was told to purchase the keys for $200.00. the current and failure mileages were 35,000.*ak the consumer states when purchasing vehicle the dealer never provided her with the master key to the vehicle, she was instructed by alfredo at the dealership to pick the key up a week later. after 10 days, the consumer did not feel safe and did not trust the dealer. the consumer had the key reprogrammed for safety reasons. the dealer states driver's window molding and coming apart, the dealer checked and advised will call when special order part comes in. the consumer has provided a copy of the invoice. update 05/04/07*tr
01/01/19011
 Customer states that the car does not slow down when foot is removed from the pedal**nar**cc the consumer stated in order to slow the vehicle down, the brakes must be applied. the consumer stated the vehicle was designed that way. *jb
06/17/20061
 My 2005 corolla makes a noise that sounds like an army helicopter is right above the car when the right rear window is rolled down. if it is on the highway the sound becomes unbearable. the sound will disappear if another window is opened at least 4-6 inches. *jb
07/05/2006270001
 My corolla stalled in a flooded street that was visibly passable for other vehicles, both small and large. as a result of the exposure to the water, the car experienced a major engine failure. during a discussion with a representative at the dealership, i learned that the air-in-take system is located relatively low to the ground on the bumper. this seems to be a design flaw which could lead to the car failing to perform during relatively minor flooding conditions. *jb
04/01/2005102/13/2005
 On hot and humid days, condensation builds up inside the ventilation system. this causes water to pool (and remain pooled) in the ventilation system. as a result severe mildew growth has occurred in ventilation system. this mildew creates and awful sewage smell, and is extremely irritating to my allergies. dealer sprayed lysol disinfectant in ventilation intake. the problem came back a week later. to this day, i continually must spray lysol in the ventilation system. many types of mildew can be toxic to any human (not just allergy sufferers), and are *known* to cause cancer, which is very concerning to me. toyota's official solution to this problem is to keep spraying lysol in the ventilation system, and to open the windows when the [sewage] smell becomes unbearable. i personally know other 2005 corolla owners, and their corolla's suffer from the same problem. *****i cannot provide the vin as i am away at my first year of college, without my car, and do not have data more specific than what is stated. feel free to e-mail me if you have any questions. *jb