Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/28/201262000
 On a rainy october 28, 2012 sunday, i was traveling on rte. 73, in moorsetown, nj and i attemped to get off 73 and go down the rte. 295 n ramp. as i went down the ramp, i put on my brakes to slow down and all of a sudden it felt like my car was flying. the brakes locked up, the car spun around and crashed into the curb so hard on the drivers side, that it totaled the back and front rims of my tires. then once i thanked god for not letting there be any cars around me and letting me be alright, then i attempted to move the car. i backed the car up a little bit then pressed down on brake to change gear into drive and turned steering wheel away from curb, and my car flew to the other side of the ramp and crashed into the curb on the passengers side of which damaged the front rim on that side and through all of this the air bag never ejected. i could kind of understand that it was wet and the car hyroplained before first crash. but i don't understand how before the car took off the second time while i had my foot on the brake and barely moving, brakes were completely locked up. at this point i was scared to move the car again, so i just cut the car off and sat there for a while, then turned it back on, then it felt like brakes were alright when i pressed down on it. i took my car back to the dealer i bought it from and asked them to check the brakes and of course they said that it was nothing wrong with them. at this point and time, i do not trust this car, but i do trust god to keep me safe in this car or else i wouldn't even drive it after that episode. i needed to get 3 new rims, 1 tire, a hub cap and wheel alignment for my car and i just thank god that there was no other damges. and now i'm just waiting on the lord to give me the opportunity to get a suv and it won't be a toyota.
10/05/20121260001
 My husband swerved to miss a car that decided to change his mind and turn left (after he started turning right), he hit the left shoulder, came back onto the road and lost control. he hit a 4 foot ditch head on and flipped the car from to back and landed upside down. the airbags never went off, despite the fact the car was totaled. the front wind shield was destroyed. *tr
10/05/2012126000
 My husband swerved to miss a car that decided to change his mind and turn left (after he started turning right), he hit the left shoulder, came back onto the road and lost control. he hit a 4 foot ditch head on and flipped the car from from to back and landed upside down. the airbags never went off, despite the fact the car was totaled. the front wind shield was destroyed.
06/23/201286000
 Tl* the contact owned a 2007 toyota corolla. the contact stated that the driver was driving 60 mph when the vehicle was involved in a crash with a tree. the air bags did not deploy during the crash. the vehicle was towed to an independent repair shop. the failure was not diagnosed. the manufacturer was notified and a complaint was filed. the failure mileage was 86,000. the vin was unavailable.
06/23/201286000
 Tl-the contact owned a 2007 toyota corolla. the contact stated that the driver was driving 60 mph when the vehicle was involved in a crash with a tree. the air bags did not deploy during the crash. the vehicle was towed to an independent repair shop. the failure was not diagnosed. the manufacturer was notified and a complaint was filed. the failure mileage was 86,000. the vin was unavailable. sm.
06/10/201262000
 Tl* the contact owns a 2007 toyota corolla. the contact was traveling 45 mph and lost control of the vehicle, crashing into a ditch. the air bags did not deploy. the contact sustained neck and back injuries, but the seat belt was successful in restraining the contact. the manufacturer was contacted and declined to inspect the vehicle. the vin was not available. the failure and the current mileages were 62,000.
06/10/201262000
 Tl- the contact owns a 2007 toyota corolla. the contact was traveling 45 mph and lost control of the vehicle, crashing into a ditch. the air bags did not deploy. the contact sustained neck and back injuries, but the seat belt was successful in restraining the contact. the manufacturer was contacted and declined to inspect the vehicle. the vin was not available. the failure and the current mileages were 62,000. kmj
06/10/201262000
 Tl- the contact owns a 2007 toyota corolla. the contact stated that they lost control of the vehicle ran off the road into a ditch. the contact was traveling 45 mph at the time of the incident. the contact stated the vehicle was destroyed and none of the air bags deployed. the contact sustained neck and back injuries, but the seat belt held. the manufacturer declined to inspect the vehicle. the vin did not go through. the failure mileage and current mileages were 62,000.rl
04/28/2012
 At 73 miles an hour i slammed i swerved to avoid a car that had come in to my lane, i lost control and slammed in to the center divide, collided with another car and then my vehicle rolled 2-3 times and came to a stop on the drivers side. not a single air bag deployed (front or side). car was completely totaled, front was severely smashed in back was destroyed windshield and roof of car completely caved in also.
02/01/201261078
 Tl* the contact owns a 2007 toyota corolla. the contact stated that the horn stop failed. the vehicle was taken to the dealer who diagnosed that the clock spring was defective. as a result, the clock spring and the air bag spiral spring cable needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 61,078.
02/01/201261078
 Tl- the contact owns a 2007 toyota corolla. the contact stated that the horn stop failed. the vehicle was taken to the dealer who diagnosed that the clock spring was defective. as a result, the clock spring and the air bag spiral spring cable needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 61,078. kmj
02/01/201261078
 Tl- the contact owns a 2007 toyota corolla. the contact stated that the vehicle horn stop working. the vehicle was taken to the dealer who diagnosed that the clock spring was defective, as a result the clock spring and the air bag spiral spring cable needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 61,078. pm
01/02/2012
 Driver of the vehicle was at a stop due to a wreck on interstate when the vehicle was hit by another vehicle in the back and then was pushed forward by the impact into a vehicle in front of the driver. the car was then hit in the driver's side door by another vehicle. this caused the car to spin 180 degrees. not one airbag deployed for any of these three impacts.
06/25/201143000
 Tl- the contact owns a 2007 toyota corolla. the contact was involved in a front end collision while driving 35 mph. the air bags did not deploy. both the contact and passenger sustained whiplash and bruising to several parts of the body. a police report was filed. the vehicle was destroyed. the dealer offered no assistance. the manufacturer was informed of the failure. the current and failure mileages were 43,000. rvk
06/25/201143000
 Tl- the contact owns a 2007 toyota corolla. the contact was involved in a front end collision while driving 35 mph, when no air bags deployed. both the contact and passenger sustained whiplash and bruising to several parts of the body. the vehicle was destroyed. the dealer offered no assistance. the manufacturer was informed of the failure. the current and failure mileages were 43,000. a police report was taken. bw
10/13/200850000
 Driving on 2 lane blacktop road, dog in my path of travel, firmly applied the brakes, car was pulled to the right, went off the road and continued to travel parallel until i struck a gravel entry driveway to a field with the front of my vehicle and then flipped end over end 3 times according to witness finally resting on its top. upon looking at the scene, there was one (1)black skid mark. the highway was dry, there was a very slight incline in the road and it was a straight stretch. the weather was overcast. the insurance company would not investigate my complaint and insisted that i swerved. i called toyota and they checked the brakes on the totalled car and the headlight operation. i had called them to figure out what had gone wrong. in their report they said there was nothing wrong with the brakes or headlights. i had reported that prior to this incident that the headlights would go on for no apparent reason at the same location (an area where my cell phone coverage would go out). the accident occurred near an airport which was another area where my cell phone coverage would go out. since i had fractured my sternum and had the discolored imprint of the turn signal on my chest, i thought that the air bag should have deployed on first impact. i questioned the brakes and electronic/electrical system. their report is dated 11/11/2008 and does not indicate a file or complaint number.
12/21/201029500
 Tl- the contact owns a 2007 toyota corolla. the contact was involved in a crash. the vehicle was destroyed. while driving approximately 60 mph, the contact attempted to apply pressure to the brakes when the vehicle continued to accelerate forward causing her to hit another vehicle. it was raining when the incident occured; however, the air bags did not deploy nor did the seat belt restrain her, causing the contact to hit her head on the windshield. the contact sustained bruising and swelling throughout her body and several cuts to her head. the dealer was not informed; however, the manufacture was contacted and the contact was awaiting a response. the current and failure mileages was approximately 29,500. a police was available. bw
04/01/2009105/01/2008
 2007 toyota corolla. consumer states that the vehicle's engine began to speed up by itself while driving. *kb the consumer also stated the engine light illuminated. the consumer stated he was involved in a car accident while waiting at a light. when the light turned green, he removed his foot from the brake pedal when suddenly the vehicle accelerated and the consumer hit the vehicle in front of him, and then another vehicle rear ended him. the vehicle was taken to the repair shop to have the necessary repairs made and to see why the vehicle was accelerating on its own. a few months later, the engine light illuminated again. the dealer informed the consumer the ecu needed to be replaced. also, the air bag light illuminated and there was a knocking noise coming from the engine. *jb
11/08/200917000
 Tl* the contact owns a 2007 toyota corolla. another vehicle crashed into the driver side of his vehicle. none of the air bags deployed. the driver sustained a gash on the head and the other two passengers sustained scratches and bruises. he had not contacted the manufacturer to-date. the current and failure mileages were approximately 17,000.
04/08/200947000
 Tl*the contact owns a 2007 toyota corolla. while driving approximately 55 mph, the vehicle crashed into a telephone pole and rolled over twice. the vehicle was completely destroyed and none of the air bags deployed. the occupant was moderately injured. a police report was filed and the contact has pictures referencing the failure. she called the manufacturer and was not provided any assistance. the failure and current mileages were 47,000.
06/19/20079000112/01/2006
 Tl*the contact owns a 2007 toyota corolla. while driving 40 mph, the vehicle was involved in a front end crash with the preceding vehicle. the air bags failed to deploy. the vehicle was destroyed. as a result, the driver sustained a fractured hand, chest injuries from the seat belt retraction, a whiplash, and knee injuries. a police report was filed. the vin and engine size were unknown. the current and failure mileages were 9,000.
AIR BAGS - FRONTAL
03/02/2009
 2007 toyota corolla rear-ended in collision resulting in the 2007 toyota corolla hitting the vehicle in front of it - the 2007 toyota corolla's air bags did not deploy and the seat belt assembly anchorage broke, not restraining the passenger in front passenger seat.
10/02/200810000
 Tl*the contact owns 2007 toyota corolla. in october of 2008 while driving approximately 45 mph on the right side of the road the vehicle suddenly accelerated up to 80 mph without warning. he collided into a tree and the driver frontal air bag did not deploy. the insurance company did not investigate the sudden acceleration, or the air bag failure. the police report number was not available. the failure and current mileages were 10,000.
11/10/2009187211
 On 11/10/09 my wife was driving a toyota corolla 2007,that we own.the road was wet. she was driving at approximately 30 mph .was a car and half away from the next vehicle . the car in front a toyota suv stopped ,she applied the brake pedal . the corolla skidded and hit the car in front. after the car stopped my wife realized the parking brake level was in the up position. the passenger air bag never deployed this is the first time we have an accident with this vehicle. *tr
05/01/2009357501
 I had a wreck in a 2007 toyota corolla, it was a frontal impact . the airbag did not deploy and the seat belt did not lock up. i hit the windshield at 35 mph. i was injured requiring very expensive tests. *tr
04/23/2009250001
 I got into a front end collision in my 2007 corolla going at a speed of 55mph. my air bag did not deploy. i was lucky to not suffer any injuries but i would like to know what steps i should take about this. i have pictures of the damage and the interior of the car showing that the airbag did not deploy. all pictures are time stamped. *tr
02/05/200928000107/01/2007
 Tl*the contact owns a 2007 toyota corolla. while driving 50 mph, the contact was involved in a head-on crash. the front end of the vehicle was crushed in and the air bags failed to deploy. the contact was the only occupant in the vehicle and, although he was wearing his seat belt at the time, sustained injuries. he was transported by ambulance to the hospital. the vehicle was towed to a mechanic for repair. a police report was filed and the contact has pictures of the vehicle. the failure mileage was 28,000 updated 12/08/09. *lj updated 12/10/09.*jb
02/05/200994000
 Tl*the contact owns a 2007 toyota corolla. while driving approximately 50 mph in the rain, the vehicle hydroplaned. the contact lost control and the vehicle spun around and rolled over three times before coming to a stop in the right lane. the frontal air bags failed to deploy. the contact sustained injuries to the neck and back. the insurance company stated that the vehicle was destroyed. a police report was filed. the current and failure mileages were 94,000.
08/06/2008160001
 I was stopped at a stoplight on an interstate off-ramp and rear-ended into the car in front of me, car in front into the truck in front of her. when i struck the car in front of me, the air bag did not deploy, despite the increased speed i was thrown forward into that car. subsequently, i have cervical sprain, concussion from hitting the back of my head on my head rest, possible brief loss of consciousness, cephalgia, and many other symptoms and possible injuries. these injuries may have been lessened if the front air bag had deployed and limited my head's path forward with the impact of the front of my car into the back of the other car. *tr
06/19/20079300112/28/2006
 Front end collision a t 40 mph and the airbags did not deploy. my child was injured , and it was the second toyota that i have owned where there was a front crash, and the airbags did not protect the occupants in the vehicle. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
03/01/200720203/01/2007
 Tl*the contact owns a 2007 toyota corolla. when the vehicle is started, the instrumental panel lights dim and the air bag icon dims. the dealer stated that it was a factory defect that could not be corrected. the manufacturer stated that repairing the instrumental panel could cause other failures, and possibly a warranty violation. the dealer advised the contact to pay for the repair out of pocket. the speed and fuel type were unknown. the current mileage was 5,000 and failure mileage was 20. updated 04/08/08. *lj
AIR BAGS - SIDE/WINDOW
03/17/201152000
 Curtain air bag failed to deploy at the time of accident. a full size chevy van struck the driver side of the car injuring my daughter.
03/17/2011
 At approximately 2200, on march 17, 2011, my daughter was operating my 2007 toyota corolla s when she left 7-11 and attempted to cross centerville tpke when a 95 chevy van struck her driver side putting her unconscious. she was transported to norfolk general hospital via chesapeake ems. the side airbags did not deploy at the crash.
05/01/2009357501
 I had a wreck in a 2007 toyota corolla, it was a frontal impact . the airbag did not deploy and the seat belt did not lock up. i hit the windshield at 35 mph. i was injured requiring very expensive tests. *tr