Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
04/17/201148486
 My daughter had a frontal collision while driving through an intersection at approximately 30 mph. our 2008 toyota corrolla s struck another vehicle on its front left fender. our 2008 corrolla sustained major frontal damages, including the disintegration of the bumper, damage to the hood, both fenders, radiator, etc. the front stabilizer bar was ripped off the chassis. during the impact, the seat belts locked, however, the front air bags never deployed!! the car was taken back to east coast toyota, rt. 17, wood-ridge, nj where the car was purchased on feb. 22, 2011 as a certified used vehicle. we complained about the faulty air bags & that they did not deploy in a frontal crash of 30 mph. the gm of the dealership & gm of the service department kept the vehicle for inspection & to have a toyota corp. rep. look at the car to determine why the front air bags did not deploy. the dealership attempted to tell us that the airbags should only deploy during a front impact, but the car did in fact sustain heavy damages do to the impact but the airbags did not deploy. the impact was so great that the steel stabilizer bar was completely ripped off. that alone should have triggered the airbags to deploy. the car is currently not drivable due to the numerous damage sustained to the front end, motor, radiator & other parts. we are waiting to hear from the dealer, my insurance adjuster & toyota to find out why this important safety feature did not work as it was designed to.
03/01/20084000
 Tl* the contact owns a 2008 toyota corolla. the contact stated that water penetrated the glove compartment area, causing the passenger section carpet to become saturated and the instrumental panel to become foggy. the vehicle was taken to the dealer numerous times for the failure. the dealer examined the vehicle but was unable to locate the area where the water had entered and penetrated the clove compartment. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 19,800.
03/01/20084000
 Tl-the contact owns a 2008 toyota corolla. the contact stated water penetrated the glove compartment area, causing the passenger section carpet to be wet and the instrumental panel to fog. the vehicle was taken to the dealer numerous times for the failure. the dealer examined the vehicle but was unable to locate the area were the water penetrated the clove compartment. the failure mileage was 4,000 and the current mileage was 19,800. li
01/02/2010500001
 I heard rattling which i thought was from my trunk. after several attempts to locate the rattle, i discovered that it was my back window. there is a seal failure and you can literally lift the rear window in my 2008 toyota corolla. the toyota dealership tells me they have never seen anything like this before. the car had approximately 50,000 miles when i first noticed the problem. the dealership tells me that i shouldn't wait to get this repaired. however, the dealership also said they would repair the seal, but i have to pay for the part that goes around the rear window and that my 100,000 extended warranty will not cover this. unfortunately, that part does not go all the way around the rear window, leaves the bottom of the window exposed and thus the possibility for this to occur on all of these vehicles as well as reoccur on this one. i have taken pictures of this. i don't understand why i should pay for anything since this is not a wear and tear issue. it is defective! *tr
STRUCTURE - BODY
04/06/201239436
 Tl-the contact owns a 2008 toyota corolla. the contact stated that while attempting to activate the cruise control, the cruise control button and arm separated from the base due to defective material. the vehicle was taken to dealer, where the cruise control switch and arm were replaced. the manufacture took a complaint and offered to reimburse the repair cost. the failure and current mileages were 39,436. sm.
04/06/201239436
 Tl-the contact owns a 2008 toyota corolla. the contact stated while attempting to activate the cruise control, the cruise control button, and arm separated from the base, due to defected material. the vehicle was taken to dealer. the dealer replaced the cruise control switch, and arm. the vehicle was repaired. the manufacture took a complaint, and offered to reimburse the repair cost. the failure and the current mileage was 39,436. li
08/25/200801
 New vehicle for body and engine noise and various other noises not standard for a new vehicle. *tr