Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
T-SB-0200-1112/16/201110044158Toyota: water intrusion into charcoal canister. some vehicles may exhibit a mil 'on' condition. to address the condition , the fuel pipe protector has been updated. *js05/16/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
03/13/2010289001
 I have a 2009 toyota corolla with a serial number starting with a j. toyota told me my car isn't part of the recall. i have experienced two occasions where the accelerator pedal has been stuck. once when the car was in park about two months ago and i though it was the floor mat so i switched out floor mats since my car was not part of the recall. then on sat, 3/13/10 i was merging on to the highway and i pressed down hard on the gas pedal to speed up because a car was beside me. all of the sudden the pedal was stuck and i continued to speed up when i let pressure off the gas pedal. i put my foot on the brake and the car wasn't stopping. thinking i wasn't pressing hard enough i put both feet on the petal still not even slowing down. finally, i shifted the car into neutral and could still hear the engine revving but the car slowed down quickly. thinking that i was imaging it when the car slowed enough i shifted it back to drive and it took off again without pressing the gas pedal. i quickly shifted it back into neutral and was wondering what i was going to do and i heard a loud pop or snap with the gas pedal and then the car was fine. it stopped accelerating on it's own without me turning off the car. i checked the floor mat and it wasn't stuck. i called the toyota dealership and they are looking at the problem but said they have been instructed not to fix anything if they can't replicate the problem because it's not part of the recall as the car i have was made in japan. i also called the toyota general line and reported the problem. my concern is that my car won't be fixed as the warranty runs out at 30,000 miles and i have 29,000 miles on my car and the recall doesn't cover my model. i am nearly certain that toyota hasn't recalled all of the car affected because it's not the specific gas pedal that's the problem as my car doesn't have the identified gas pedal. the problem isn't related to the gas pedal. i don't think they know what the problem is. *tr
FUEL SYSTEM, GASOLINE
12/22/2009115571
 Purchased a 2009 toyota corolla on jan. 31, 2009. immediately noticed unwanted acceleration, the car wanted to go when stopped unless the brake was applied hard and did not slow down immediately when foot was taken off the gas pedal. gas pedal did not always come all the way up when foot taken off, but would pop up if brakes applied hard. cruise control did not work properly. mentioned concern several times to toyota service dept. they told me that what i was describing was normal for those cars. the car was in an accident on 12/22/09. hit another car from behind. i think that the not slowing down immediately when foot taken off gas pedal was a contributing factor to the accident. there were no injuries but the car was badly damaged. toyota sent recall notice but said vin#'s beginning in j not affected. our car begins with j. recently send letters to toyota and waiting for reply. *tr
03/01/2010222701
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) 2009 toyota corolla-vin# [xxx]. on 02/13/10 i brought my car in for the recall with the gas pedal,they installed the accelerator reinforcement bar installation. i idd n ot have a gas peddle promble but brought the car in because of the recall. since then i now have a problem when i come to a full stop and push down on gas pedal to go my pedal gets stuck i need to press hard to get it moving which i never had this before. i called toyota today about this problem and i have a appt. march 11/10 to check it out. *tr
04/01/20081000
 Tl*the contact owns a 2009 toyota corolla. she noticed that whenever she added fuel to the gas tank, the fuel gauge didn't register that it was full. the computer chip failed to register the correct amount of fuel that was in the vehicle. she took the vehicle to the dealer three times for the failure. the dealer stated that they did not locate a failure and she should avoid adding fuel to it's capacity. the dealer also stated that if they take apart the gas sending unit they are not sure it that would determine the failure; therefore, no parts were replaced. the failure mileage was 1,000 and the current mileage was 17,200.
11/30/20082000
 Tl* the contact owns a 2009 toyota corolla. the contact stated that the steering wheel was very loose and had a lot of play in it. also, he was advised that the vehicle should receive a mpg rating of 35 for the highway. however, the vehicle only received approximately 27 mpg. the vehicle was taken to the dealer where the failure could not be duplicated. the manufacturer had not been notified concerning the issue. the failure mileage was 2,000 and the current mileage was 13,000.
09/27/20099001
 Very often, my 2009 corolla will have a very low idle, the car acts as it is going to stall. it shudders, the tach drops low, but then will come back up. it happens several times per week when i am either backing up or going from a stop into first gear. i have driven only manual transmissions for over 26 years, and this is the first vehicle i have owned that this has happened with. i fear i will be hit from behind, or t-boned when the car acts as if it wants to stall. it never has stalled, but it frightens us. as i mentioned, the car shudders, shakes when this happens to us. we feel it may have something to do with a low idle problem, either with the electronics or software. we have taken it back to the dealer a few times, but it's the famous can not duplicate answer. we only drive this vehicle usually from april to late october. we live in the snowbelt of ohio and drive our 4x4 jeep nov. through march. i also drive a 2001 manual transmission honda civic, with never theses issues. i can't give incident dates, this happens frequently during each week, ever since i took delivery of this car in march, 2008. again, this is a 2009 corolla s. *tr
01/20/2009400001
 I was driving my 2009 toyota corolla. once, prior to the event in question i had briefly noticed a lack of acceleration. i pressed on the accelerator and nothing happened. the car just quit moving forward. no noise or anything. but, in a few seconds, i tried again and it seemed normal so, i decided it was just my imagination. then, in jan /feb i was coming home from the gym (thankfully not on the freeway) about 9pm on a city street traveling about 30 mph. i tried to accelerate slightly to the speed limit of 35mph and discovered (again, with no warning) that my car would not move forward. none of the systems worked steering etc. but at that speed i did manage to stop. i called 911 and the police stopped 3 lanes of traffic and pushed me to the side. i waited an hour for aaa and had the car towed to the toyota dealer. it took them a whole day to decide it was an electronic problem and to fix it. i was scared to drive it, but i did for maybe another month before deciding that he constant fear of it happening again (maybe on the freeway) was not worth it. the dealer made me a deal on a trade for a 2010 corolla. i drove this car until 2 weeks ago. i could not live with the anxiety of having another (in my mind) electronic failure. i am one who is convinced the toyota problem is electronic and not related to mechanics. i now have a ford. thank you for your attention. *tr
12/28/2009110001
 Runaway toyota...i was exiting i-8 e on lake murray exit in heavy traffic and while slowing the car suddenly accelerated and hit the car ahead which it turn hit the car ahead of it. no one hurt. *tr
11/14/2009320001
 2009 toyota corolla, s automatic transmission. the problem was initially identified by me when my car would not catch while on a slope in drive. the transmission would roll back. the dealership said this was normal due to a loss of pressure, however it would do it even if i barley stopped on a gradual incline for a few seconds. this has caused me to roll back unless i had one foot on the brake and one foot on the gas while to keep me steady to start. this happened at from the time i purchased the car. recently, i my engine has been running really rough and winding at a high pitch while driving. it now intermittently goes between gears and downshifts automatically into gears that are not appropriate for the speeds traveling. this causes a drastic down speed, and example is i will be on the freeway traveling speeds between 50-65 and it will downshift and reduce my speed to 40 mph or less, then i will try to accelerate and it will redline out, as if i am in neutral and i will have no control to regain speed until it automatically pushes itself back into gear, and then increases my speed at a rapid pace, without me putting my foot on the gas. at this point, i am required to place my foot on the brake to control my speeds. the dealership has taken my car back twice and claimed to have fixed it twice based on the reads, but i have had the same problem. the reads on the computer will say that it is an electrical malfunction... however they can not identify where the malfunction is coming from. parts have not been replaced and no repairs have been made to fix this at this time. toyota is not assisting with the recall and i am left with lots of shop hours. thinking about registering for the lemon law about my car, i drive apx. 1000 miles week and my car is not saving, consistent, and is a safety issue since have no control while my car malfunctions. i can only react to what is happening. it also makes a loud clunking sound, and a high winding sound when redlining. *tr
11/05/2009162731
 I have a 2009 toyota corolla. it accelerated while i was waiting for the traffic light to turn red to green. the rpm shot up so i put in neutral and then the rpm rapidly shot up to the red mark so the turn off the engine and parked it at my work since evening of 11/05/09. *tr
07/23/2009200001
 2009 toyota corolla - floor mat (purchased at pepboys) got stuck on the acceleration pedal at maximum speed. *tr the consumer also stated the gas lever inside the vehicle would not open the gas lid. *jb
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
10/28/20092457
 Tl* the contact owns a 2009 toyota corolla. while attempting to accelerate from a stop, the vehicle was extremely slow in accelerating and would not pick up speed. the check engine light illuminated on the dashboard and the vehicle was taken to the dealer. the dealer was unable to duplicate the failure and advised there was nothing wrong with the vehicle. on a separate occasion, the fuel level indicator failed and the vehicle was taken back to the dealer. the dealer advised there was water in the fuel tank and would need to be repaired. the vehicle was repaired accordingly and the failure did not recur. in addition, the vehicle would also exhibit a sporadic
FUEL SYSTEM, OTHER
10/08/2009390001
 I pushed on the gas pedal to pass another car . when i did the gas pedal started accelerating to a higher and higher speed. i kept patting on the gas pedal with rapid hits , until it finally un stuck. it finally released but it took some effort. my next step would have been to turn off the key. the rpm's on the motor went very high. i new if i put the car in neutral i would have blown the motor. the rpm's would have red lined for sure. it hasn't done it since but it is frightening to say the least. i know for a fact , the floor matt had nothing to do with it !!!! period! *tr
02/08/2010140001
 2009 toyota corolla - 14,000 miles february 8, 2010 tried to start car. it was firing up but not turning over. turned key off. it was still firing up. it stopped within a few seconds. this happened several times the same day - unable to start the car. february 9, 2010 - in the morning, tried to start the car - it fired up but did not turn over. kept firing up when key was turned off. tried again and it started. took it to the dealer and they cleaned the fuel injectors. question - could this be related to the accelerator problem? *tr