Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 04/01/2009 | 10 | ||
| My head restraint in my car pushes my head down so i can barely see out the windshield to drive. which government idiot came up with this brilliant idea of redesigning the head restraints so they stick out so far. does he even drive a car? the government has never done anything right, and this is just another example. stop figuring out your excessive pension plans and all the vacation time you have, get off your buts and fix the problem you caused. i think everyone should send their chiropractic bills to you clowns | |||
| 03/07/2010 | 1 | ||
| Toyota corolla 2009. i have owned this car for over one year, and i must say that the design of the front headrests is flawed. very uncomfortable and not ergonomic at all. the headrests angle forward (and are not adjustable), pushing the driver's head/neck 45degrees forward. there is no reason for this, and it gives me neck strain, and puts upper chest in closed position, promoting poor posture, breathing and view of the road. the 'active restraint' feature is supposed to push the headrests even further forward in case of a collision..i suspect a neck injury would occur in case of collision (head snapping forward past 45degrees). *tr | |||
| 03/15/2008 | 3 | 1 | |
| I purchased a brand new toyota corolla 2009. since the date the car was taken from the dealer, the passenger seat keeps sinking lower without touching anything. this causes the mirrors to get out of focus since the position of the driver's seat changes, causing a hazard when emergent lane changing is required. i have taken the car to the dealer over six times. they deny there is a problem and have not taken care of the problem. *tr | |||
| 08/10/2009 | 15500 | 1 | |
| 2009 toyota corolla involved in rear-end collision/ drivers seat reclined/ back of drivers seat broke in half. *tr | |||
| 06/20/2008 | 1 | ||
| Off-tracked driver seat. occurs when brake apply, the seat shift forward. periodically, the seat twist to one side, and body cannot seat straight. dealership replaced a seat-track, but the problem still occurring. steering wheel wanders in speed higher then 50mph. *tr | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 05/31/2008 | 630 | ||
| Tl*the contact owns a 2009 toyota corolla. immediately after purchasing the vehicle, the contact noticed that the headrest positions her head at a downward angle, which causes neck pain. the dealer attempted to adjust the headrest, but was unsuccessful. the contact was informed that she could actually turn the headrest backwards; however, this was not recommended. the manufacturer stated that the headrests were designed in that manner. the contact decided to turn the headrest in the backward position so that she would not be in pain while driving. the vin was unknown. the current mileage was 1,080 and failure mileage was 630. | |||
| 05/16/2008 | 1 | ||
| Attached is letter submitted to toyota 7/22/08 i recently purchased a new 2009 toyota corolla from west herr toyota, orchard park, new york on may 16, 2008. i immediately took a road trip from ny to pa, approximately 6 hours of driving. i am writing to you today to report my dissatisfaction with the front headrests in the toyota corolla. i am an exercise physiologist and have worked many years in the industrial rehabilitation field. i have a previous neck injury from years of doing gymnastics. the current front seat headrests are angled at 35% forward flexion, which may be positive in a crash test to prevent neck injuries, however, it is not conducive for comfortable driving and proper ergonomic for seated positions. by the time i arrived to my final destination in york, pa, my entire right arm was numb and aching. i brought this situation to the attention of my salesman at toyota (bill bitterman) he suggested that i contact your department directly. he also tried to replace the headrests with an older corolla headrest, they do not fit into the anchor holes of the seat. since then, i took the smaller back seat headrest and moved it forward to the drivers seat. it is more comfortable than the previous headrest, but it is looks awkward and is not safe. also, i moved the front headrest to the back, it is too large and causes visibility issues. my request of you is to? #1. consider changing your design for the headrests so they do not forward flex at such a great angle to avoid many additional customer complaints in the future. #2. send two new front headrests for the front seats (gray interior) that fit appropriately and at no charge to me. i am aware of how powerful the ?voice of the customer? is and i hope that you take this letter of concern seriously. i truly do like all aspects of this car, except the front two headrests. shawna r. dosser, ms exercise physiologist & health educator*tr | |||