Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| SB-0165-10 REV1 | 06/29/2010 | 10036988 | Ready | 04/25/2011 | |
| SB-0165-10 REV1 | 06/29/2010 | 10036988 | Toyota: on 2009-2010 corolla/matrix vehicles a service engine soon light is on for a small emissions leak. this is a problem with the engine control module. *rm | 04/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/05/2013 | 106000 | ||
| Tl* the contact owns a 2010 toyota corolla. the contact stated that after shifting into reverse, the vehicle erroneously accelerated forward. the vehicle was taken to the dealer. the technician diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure and current mileage was 106,000. | |||
| 01/05/2013 | 106000 | ||
| Tl- the contact owns a 2010 toyota corolla. the contact stated that after shifting into reverse, the vehicle erroneously accelerated forward. the vehicle was taken to the dealer. the technician diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure and current mileage was 106,000. mh | |||
| 01/05/2013 | 106000 | ||
| Tl - the contact owns a 2010 toyota corolla. the contact stated that after shifting into reverse, the vehicle went forward. the vehicle was taken to the dealer. the technician diagnosed that the transmission needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 106,000. pm | |||
| 06/01/2012 | 9258 | ||
| Tl-the contact owns a 2010 toyota corolla. the contact stated that while driving 30 mph, the vehicle decelerated independently and jerked forward. the vehicle was taken to an authorized dealer three times and the contact was informed that the torque converter was seizing. the vehicle was not repaired. the manufacturer was notified and sent an engineer to examine the vehicle. the engineer advised that the vehicle was operating as designed. the failure mileage was 9,258. pmb | |||
| 06/01/2012 | 9258 | ||
| Tl-the contact owns a 2010 toyota corolla. the contact stated that while driving 30 mph, the vehicle hesitated to accelerate and jerked. the contact also stated that the vehicle momentarily decelerated. the vehicle was taken to an authorized dealer on three occasions and the contact was informed that the torque converter was seizing. the vehicle was not repaired. the manufacturer was notified and sent an engineer to examine the vehicle. the engineer stated that the vehicle was operating as designed. the failure mileage was 9,258. sm. | |||
| 08/17/2011 | 30120 | ||
| Tl-the contact owns a 2010 toyota corolla. the contact stated that while driving 50 mph, the transmission failed. the contact stated that the vehicle would shift into two gears at the same time. when that occurred, the transmission fluid overheated and boiled out onto the exhaust pipe. the contact took the vehicle to the dealer for inspection and the dealer stated that the transmission needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified. the failure mileage was 30,120. sm. | |||
| 07/06/2012 | 44800 | 1 | |
| As i was driving on hwy, i suddenly lost my power steering and i had power steering light, vsc and slippery car light cam on. from that point on i didn't have power steering, it was difficult to drive since it was hard to turn. thank god that i didn't get involve in wreck. when i took it momentum toyota dealer in tulsa and explained what happened, service advisor said that since it has almost 45,000 it is not covered under warranty. when i called to toyota customer service and express my safety concern, they said if it is concern that i need to get it fixed and pay out of pocket since it has about 45000 miles on it. i also informed them that it is well know issue on and there are alot of people having issue with power steering, he said i am sorry you vehicle is out side the warranty and we will not cover it. *tr | |||
| 08/17/2011 | 30120 | ||
| Tl- the contact owns a 2010 toyota corolla. the contact stated that while 50 mph, the transmission failed. the contact stated that the vehicle would shift into 2 gears at once. the contact stated that when that happened, the transmission fluid overheated and boiled out on to the exhaust pipe. the contact took the vehicle to the dealer for inspection and they stated that transmission needed to be replaced. the vehicle was repaired and the failure recurred. the manufacturer was not notified. the failure mileage was 30,120. ap | |||
| 07/06/2012 | 44800 | 1 | |
| As i was driving on hwy, i suddenly lost my power steering and i had power steering light, vsc and slippery car light cam on. from that point on i didn't have power steering, it was difficult to drive since it was hard to turn. thank god that i didn't get involve in wreck. when i took it momentum toyota dealer in tulsa and explained what happened, service advisor said that since it has almost 45,000 it is not covered under warranty. when i called to toyota customer service and express my safety concern, they said if it is concern that i need to get it fixed and pay out of pocket since it has about 45000 miles on it. i also informed them that it is well know issue on and there are alot of people having issue with power steering, he said i am sorry you vehicle is out side the warranty and we will not cover it. *tr | |||
| 07/06/2012 | 44800 | ||
| As i was driving on hwy, i suddenly lost my power stearing and i had power stearing light, vsc and slippery car light cam on. from that point on i didnt have power stearing, it was difficult to drive since it was hard to turn. thank god that i didnt get invovle in wreck. when i took it momentum toyota dealer in tulsa and explaned what happend, serivse advisor said that since it has almost 45,000 it is not covered under warrenty. when i called to toyota customer service and express my safety concern, they said if it is concern that i need to get it fixed and pay out of pocket since it has about 45000 miles on it. i also informed them that it is well know issue on and there are alot of people having issue with power stearing, he said i am sorry you vehicle is out side the warrenty and we will not cover it. | |||
| 06/26/2010 | 9696 | ||
| I had my 2010 toyota corolla in park and running to cool the car's interior with the air condition on. i was outside the vechicle. i decided to turn the car off ( i was standing on the passenger side and reached in and turned the key off. instantly my car went into a roll. i jumped in and hit the brake and stopped the car (setting the emergency brake) the gear shift was still in the park possition. after i calmed down i restarted the vehicle put it in reverse and backed the car into the driveway again. i contacted my local dealer and they seemed to not believe me but set up an appointment to bring it in, in 4 days | |||
| 03/12/2010 | 2000 | ||
| I bought a new 2010 corolla and was told all recalls where fixed. my gas pedal stuck coming home from work i called the dealer ship they checked there records and found that my car did not get fixed | |||
| 02/28/2010 | 7010 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) this is additional information . i filed a prior incident report and had another occurrence on feb 28 2010. again my vehicle had a sudden acceleration and leaped forward. again i was able to place it in neutral . this is a dangerous problem. i have taken it back to my local dealership only to be told, it was the floor mat. when it happened again (after i took out the mat i was told it may have been i hit the cruise control(even though i explained i hit the brake and the vehicle maintained its acceleration.) this dealership even has told other customers that have called in they have not had one complaint about this problem( i was standing by the service desk when this took place).toyota will not admit there is a problem and in fact has spent more effort to make me feel its my fault or i am mistaken. what is the government going to do to address this problem ? it appears toyota is in denial because the fix will cost to much. how many more people will die or get injured? i am requesting and hope others are requesting that the highway safety administration take a stronger action . this has gone on to long without something being done. please help. [xxx] *tr | |||
| 02/12/2010 | 1828 | 1 | |
| 1. gave my 2010 toyota corolla for recall fix - a0a safety call 2. drove the car home around 4:30 pm after the fix and parked in my home drive way 3. around 4:31 pm reversing from my drive was and almost ran on the road, the car started reverse acceleration , took a turn and hit the small tree and stopped as the tree stem stuck under the car. 4. reported the same incidence to toyota and the dealer and towed the vehicle to toyota service station where it was serviced. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/24/2011 | 13000 | ||
| Tl .the contact owns a 2010 toyota corolla. the contact stated while the vehicle was in drive the vehicle moved backwards. the contact then shift the vehicle into park and then shift the vehicle back into drive the vehicle moved backwards. the contact shut off and restarted the vehicle and the vehicle started to move forward when the vehicle was in drive. the contact had not taken the vehicle to a mechanic or a dealer. the failure mileage as 13,000. jo | |||
| 01/11/2011 | 12979 | ||
| Tl-the contact owns a 2010 toyota corolla. the vehicle jumped forward as she took her foot off the brake pedal and shift the gear out of park. the vehicle was not taken to the dealer for any inspection. the manufacturer was contacted and a claim was file. she was informed a representative will return her a calls within one business day. the failure mileage was 12,979.-mw | |||
| 03/14/2010 | 50 | ||
| Tl-the contact owns a 2010 toyota corolla. the contact stated that when she driving in the city at 30-40 mph, the vehicle would downshift when she took her foot off the accelerator pedal; it would slow down as well as if the brake pedal was being depressed. also, the contact noticed that when she attempted to brake, the abs would suddenly activate. the vehicle was taken to an authorized dealership three times for the downshifting problem but the dealer stated that the problem was normal. the vehicle was taken to the dealership for the braking problem but the dealer could not duplicate the failure. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who offered no assistance. the current mileage was approximately 5,400. the failure mileage was approximately 50-bk | |||
| 09/15/2010 | 4500 | ||
| 2010 toyota corolla, 4 months old under 5000 miles. the vehicle was brought to a car wash to evaluate a scratch found after going through the wash. the vehicle was parked outside the carwash running with the drivers door open for 1 to 2 minutes and when the door was closed to look at the scratch on the door the car shifted into gear and accelerated moving approx 10 feet and crashing into a bollerster. no one was in the car and this was wittnessed by the owner and car wash manager. | |||
| 06/26/2010 | 9696 | ||
| I had my 2010 toyota corolla in park and running to cool the car's interior with the air condition on. i was outside the vechicle. i decided to turn the car off ( i was standing on the passenger side and reached in and turned the key off. instantly my car went into a roll. i jumped in and hit the brake and stopped the car (setting the emergency brake) the gear shift was still in the park possition. after i calmed down i restarted the vehicle put it in reverse and backed the car into the driveway again. i contacted my local dealer and they seemed to not believe me but set up an appointment to bring it in, in 4 days | |||
| 05/13/2010 | 21000 | ||
| 2010 recalled toyota corolla transmission failing- not shifting correctly looses power then jerks forward when finally shifts happens intermittently and all the time on streets and freeways toyota not problem found i was advised by toyota this is normal operation due to the throttle body wire several complaints no fix at this time car is going back to corporate toyota for 2nd inspection asking for nhtsa to investigate this car drivibility operations unsafe | |||
| 03/10/2010 | 2899 | 1 | |
| Car was parked and turned off. i started the car and put it on r (reverse) and started to pull out of the parking stall. brake was really hard and wouldn't go all the way down. car was still moving really slow. i change the transmission to d and the car was still going back. brake was still hard, i pushed down effectively bringing the car to a stop now. i turned the transmission to p (parking) and then turned off the engine. the brake became loose and i could push it all the way down. i restarted the car and everything was fine afterward. *tr | |||
| 02/10/2010 | 1 | ||
| 2009 toyota corolla accelerates by itself. *tr | |||
| 09/01/2009 | 650 | 1 | |
| For entire time owned - there is a gap of seconds between pressing gas pedal and actual acceleration. when i press gas pedal there is a hesitation leading me to press harder. then of course the car has a sudden sprint in acceleration. this is not safe. i have had the car for 5.5 months so i am getting better at waiting instead of pressing harder. but i feel this is definitely a defect. i inquired over phone with service manager where i purchased - explanation: i am not use to a 4 cylinder, which i believed because i have never driven a 4 cylinder. but, i am beginning not to believe this excuse. *tw | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 12/01/2010 | 1 | ||
| 2010 toyota corolla. consumer states several concerns regarding this vehicle *tgw the consumer stated at times when applying the brake lightly, they grab abruptly. at times, when accelerating from a stop, he had no control over the amount acceleration delivered to the vehicle. the speed would increase more than desired. at speeds above 35 mph, when in overdrive, the engine speed would suddenly drop. the dealer confirmed the problem and toyota's response was the torque converter locked up and caused the engine speed to change and they recommended the consumer shift to third gear. *jb | |||
| POWER TRAIN - DRIVELINE | |||
| 12/14/2009 | 4350 | 2 | |
| I bought a 2010 toyota corolla and had the pedal sticking twice in cold weather . when taken to the dealer ship i was advised that everything was fine and i ask if they had any problems . i was told no in fact they did not even bother taking down my complaint. i again returned to the toyota dealership after the story broke on the news. i am now being told that it only effects some camry and not the corolla. i feel that toyota has gone out of its way to hide this from the public. further the last time the pedal stuck i was on the high way going 50 mph. and had to put it in neutral and pump the pedal until it returned to normal. again please not that this information was given to them before it was made public in the news.after i became aware of the news . i took it back to them and this time they have no way to fix the problem. i hope that the nhtsa look into how many people brought this to toyota attention only to be told there was not a problem , how many people died or have been hurt because toyota tried to hide the problem. and what am i going to do or what they plan to do to make things right. i need to operate my vehicle , i hope i or any other person add to the accident count... *tr | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 06/23/2010 | 54 | ||
| Car: toyota corolla base 5 speed manual transmission 2010 i purchased the car new from a toyota dealership and it immediately had problems with shifting into reverse. from the 2nd day that i had the car, with 54 miles on the odometer, the whole car would shake and shudder as i put the gear into reverse. the gear would clunk into reverse, causing the transmission to shake and shudder and it is sometimes difficult to even get it to engage. the car was brought back to the dealership 3 times for the same reason with no improvement. a case was opened with a field branch and closed with the conclusion that the car was operating under normal conditions. the problem was reproducible by myself in front of the manager, the service writer and the technicians at the dealership all drove it and were able to reproduce the same issue. they say that all the corolla cars do that and that it is normal. the problem has progressed to the gear grinding when trying to engage now. the clutch is completely pressed down and the gear is moved into reverse and it grinds twice before finally engaging. no parts were replaced, no work was done to correct the problem. it is difficult to put the car into reverse which causes problems with everyday driving and makes it dangerous to not be able to reverse at a moment's notice if necessary. | |||
| 03/03/2010 | 2000 | 1 | |
| I have a 2010 toyota corolla that is part of the accelerator pedal reinforcement bar recall/installation. i have noticed another problem that appears to also involve the accelerator. this vehicle has a 5 speed manual transmission. the problem occurs in both 3rd and 4th gear. this problem is not consistent meaning it is not always noticed every time i drive, i would maintain that it occurs at least 50% of the time however. problem: i attempt to maintain a constant speed for instance in 3rd gear at 30 mph, the vehicle feels as if it wants to speed up, i then remove some pressure from the accelerator, the vehicle then slow by jerking, i then attempt to accelerate and the vehicle jerks again, bottom line is i can not maintain a constant speed. the road conditions do not matter, flat, hill, bumpy, smooth, wet dry, 30 mph, 31 mph, 32, mph etc. i cannot maintain a constant speed in 3rd and 4th gear. i am not sure of an approximate date, it has happened numerous times since i purchased the vehicle in august of 2009. i will just enter a random date below. *tr | |||