Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/10/2010 | 2 | 07/01/2009 | |
| 2010 toyota corolla. consumer states several problems with the vehicle related to tires and accelerator *tgw the consumer stated she had to take the vehicle back to the dealer several tires to get air in the tires and to have the wobbling of the vehicle examined. the consumer stated on may 10, 2010, the accelerator pedal became stuck when she attempted to stop at a red light. the vehicle was hesitant to stop. the consumer stated she had to apply extreme pressure to the brake and she also had to use the emergency brake to get try and get the vehicle to stop, but it wasn't in time and consequently, she hit an 18 wheeler.*jb | |||
| 01/01/1901 | 2 | ||
| Letter from senator tester on behalf of constituent re toyota (direct response to billings office) the consumer stated the vehicle would drift out of the lane he was driving in. the vehicle pulled to the left or right at times. during inclement weather, the vehicle was very difficult to steer. at low speeds the vehicle steered fine, but it was highway speeds where there was a problem. the dealer patched a tire and rotated them, but the steering problem continued. another dealer discovered one of the tires had 5 psi more than the other tires, they also made some adjustments to the rear end. the consumer was then advised to put weight in the trunk and to get snow tires. after the work was completed it seemed a little better, but the vehicle still wandered into the next lane. the consumer went back to the first dealer and was told the steering issue was a design problem and there was nothing they could do. *jb | |||
| 04/07/2010 | 150 | 1 | |
| I bought a toyota corolla 2010 le on 04/03/2010, and when i drove it on the freeway first time, i was shocked/scared the way was stirring/handling. i almost had two accidents with it because of the stirring issue. when i drove it on the freeway i saw that the car is loosing balance (the back car shakes), i found stability problems (as if i drive in strong winds), and big steering problems (as i learn to drive a tricky bicycle). to get and maintain an almost control on the car direction i have to focus my actions as my corolla has only two wheels like a bike. i almost act as an equilibrate for a rope dancing. the experience of driving my corolla showed that i have limited control over it, and most control i lost when i had to use sudden brakes at high speed - it was like on the ice. back jumps and i stir in same direction; back jumps again in the other direction and i change the steering in the other direction too, and so on. these events occur almost every time i drove with speed around 60 miles/hour on the freeways that are not straight. the consequence is that i am afraid to drive my new car because i am not able to control it, and i risk an accident. i went to toyota dealer, they said that they know the situation from other costumers too, but nothing they can do about it. please investigate this issues until is not too late, and people make accidents and injure. thank you. *tr | |||
| 03/06/2010 | 3425 | 1 | |
| 2nd complaint different problem. 2010 toyota corolla purchased 9/10 made wide rt turn off exit ramp at steady35 mph off hwy. onto another hwy. then resumed 60 mph. front of car wobbled noticeably. got home ok. have been driving car to work but not on hwy or at hwy speeds and if feels ok. have appt at dealer to have this problem looked at along with stiff steering. *tr | |||
| 01/28/2010 | 468 | 1 | |
| I have been taking my corolla to the dealership almost every week since 01/28/2010 and every week i complained about how the car was drifting side to side and how on low windy days i have to fight the steering wheel to keep it in its lane at speeds above 65mph. and every time i take it over there they say well the car is working to factory standards and they will send me on my way. i have had my brakes bled and my car alignment done twice and the car only has 2000+ miles on it. so i took the car back to the dealership from where i bought it and they gave me this cust states vehicle is all over the road at highway speeds like the computer is driving the car on its own ~|~performed health check on all systems. no trouble codes stored. test drove vehicle on 10 mile trip and ~|~vehicle performed as designed at this time. please direct customer to toyota at 1-800-331-4331 if they have any other questions. so i took the car back and called the # to them and they said since the tech could not find the problem then there is no problem. bull. so on 03/01/2010 i took my car back in to the dealership to have someone go on a drive with me and i made sure it was a windy day so they can see how hard it is to keep the car centered in its lane. the mechanic that went with me said oh i see what you are talking about he even had a hard time keeping the car from wondering off. so he said well it could be the tires are not to the right pounds. i said nope i had the air done to factory standards of 35psi all around. so he said he will need the car for over a day and scheduled appt for me to come in i took it back on 03/03/2010 and haven't had my car back since then. they still have my car in the shop as i type. so there is definitely a problem with the car. i feel like i can hurt or even kill someone in the car because of it. i have had more problems with this car and its not even 60 days old yet. plus i already had the recall done on it too. *tr | |||
| 03/05/2010 | 3 | 1 | |
| 2010 toyota corolla, purchased jan 2010 wanders greatly at hwy speeds. requiring constant corrections. toyota denies problem. *tr | |||
| 11/14/2009 | 400 | 1 | |
| I bought corolla 2010 in oct 2009. i had the problem of it wandering and hard to keep the car in the lane. i took it to dealership and they told me it was alignment problem. after it was there for a day it started wandering in the other direction. then they told me it could be tire pressure and took it back to the dealership. i still have the same problem and it wanders at speed above 50 mph. i saw there have been more reports about it and i hope toyota does something about it. *tr | |||
| 02/19/2010 | 3800 | 1 | |
| 1.driving corolla 2010 on highway speeds above 55 mph, it becomes extremely difficult to control and keep the car steady in line, it feels like i am driving in heavy winds. 2. it happens almost every time the car reaches speed 55 mph and above. 3. to be safe drive on right most lane and keep enough distance from other vehicles. *tr | |||
| 12/18/2009 | 1 | ||
| I have a 2010 corolla it constantly sways while driving at freeway speeds. sometimes i need to hold onto the steering wheel with both hands to keep it from going into another lane. i switched from driving a small vw beetle and was familiar with strong winds causing these problems but when i looked out the window there was no wind all the trees were still and no flags were waving. there has been a couple of times when i really felt the car was going to swerve out of control if i didn't immediately slow down. i also feel a metal grinding sensation with my brakes when i slow down over uneven pavement or go over a speed bump. this doesn't happen every time but in the past 2 months that i've had the car it occurred 6 times. i told the toyota dealership about these problems and they said it couldn't be duplicated and that there was nothing wrong with the car. which is completely ridiculous there hasn't been a time that i've driven on the freeway and not felt this swaying. they didn't even try to find a problem. they didn't do a thing to help me. than i heard of other corolla owners having the same problems. so i know it's not just me, there is a problem with my car and they need to recognize they made another mistake. *tr | |||
| 10/13/2009 | 100 | 1 | |
| As noted on the news about a possible recall about the steering problems on the 2010 toyota corolla. i also own a 2010 corolla and even before the news i had problems keeping the car straight on the road. the condition gets worse at higher speeds and the problem increases when there is less gas in the tank. i took the car to the dealer to check/fix the alignment and it seems to help a little bit but the problem is still there. *tr | |||
| 10/12/2009 | 8000 | 1 | |
| Since i bought it in october my 2010 toyota corolla base model has been extremely difficult to keep on the road i go over fifty and it feels like a big wind in constantly trying to push me off the road, i pay alot of money for this car and i don't trust it at all, when i stop or attempt to it makes a loud almost abs type sound very often and the brakes are extremely touchy and i feel this car is just a unsafe device what's next these cars are junk and poorly made. *tr | |||
| 01/01/2010 | 20 | 1 | |
| My 2010 toyota corolla le seems to wander randomly left or right. it is difficult to travel in a straight line without frequent adjustment to the steering column. it feels like i am driving on a windy day and the car is being tossed around. actually, any wind at all only makes the matter much worse. almost feels like the rear end of the car has a slight fishtailing. this is all most noticeable at 45 mph and above. local service dept. could not look at it for three weeks. i will not let my 17 year old daughter drive this car. i have had this car for only six weeks and would surely give it back if i could. disappointed that i did not get a response to my emails sent to toyota. *tr | |||
| 12/07/2009 | 50 | 1 | |
| My 2010 corolla wanders in the lane traveling at highway speeds. constantly making corrections to stay in the lane. *tr | |||
| 11/24/2009 | 1 | ||
| I purchased a 2010 toyota corolla last fall but have driven it very little. this is a dangerous car to drive. when driving on the highway the steering requires constant correction. it seems to continuously drift right or left and is very exhausting. i mentioned it to the service mgr. and he said decreasing the tire pressure a little may help. it did not. toyota should recognize that this is a real and serious problem and address it before there reputation is further damaged. *tr | |||
| 08/10/2009 | 5 | 1 | |
| I would like to report a technical problem with toyota corolla le 2010, purchased on august 10, 2009 at a dealership: world toyota, 5800 peachtree industrial blvd, atlanta, ga, 30341, usa. the technical problem relates to electric power steering system which compromises stability of the car during driving. namely, the car does not follow its track and spontaneously steers left or right. as a result of this constant pulling, the driver needs to firmly hold the steering wheel, but even then, it is impossible to control the car to keep it perfectly in track. the car feels even more unstable and pulls from side to side even more prominently when driving in full traffic on highway at a speed higher than 40 mph, such as atlanta, ga, where i live. i first noticed the problem when test driving the vehicle on august 10, 2009, but a sales representative at world toyota suggested that this was due to the electric steering and told me i needed to get used to it. despite this problem, i still decided to buy the car. because the car | |||
| 10/05/2009 | 200 | 1 | |
| 2010 corolla le . this car can not be driven in a strait line on the highway ! it seems to constantly drift to the left and then to the right . car has 2000 miles on it now but this problem has been a problem since day one . *tr | |||
| 01/26/2010 | 12500 | 1 | |
| My new toyota corolla 2010 - when driving on the highway (60+ mph), the vehicle will all of a sudden start to wander back and forth in the lane, for a few hundred yards. then as quickly as it started, it stops. the wandering has almost created 4 collisions so far. this needs to be looked at before someone gets seriously hurt, as these problems are happening at hi speeds on the highways. *tr | |||
| 01/15/2010 | 2000 | 1 | |
| We have a new 2010 toyota corolla with about 9,000 miles on it. the steering on this car is strange making it unsafe-- it is difficult to keep it in a steady/smooth line when driving on the highway at 55 mph or greater -- you need to make constant minute corrective movements to the steering wheel. at times it seems to drift on it's own left and right - like it's being blown around by a gust of wind - but the wind isn't blowing! *tr | |||
| 08/11/2009 | 1 | ||
| My 2010 toyota corolla has been drifting at highway speeds since i purchased the vehicle. if i take my eyes off the road for a second to glance at my rear view mirror or side view mirrors, the corolla will begin to drift to the left or the right. the drifting usually begins around the 40 mph mark. i have taken it to the dealership but they claim that they are not finding anything wrong with the car. *tr | |||
| 12/17/2009 | 5 | 1 | |
| Corolla 2010 has major issues being kept in a straight line at speeds over 55 or so. *tr | |||
| 07/09/2009 | 18000 | 1 | 07/09/2009 |
| Tl* the contact owns a 2010 toyota corolla. when driving the vehicle will begin to drift to the left. the vehicle was taken to the dealership for inspection. a remedy was not provided, because the technician could not duplicate the failure. the current and failure mileages were 18000. updated 02/02/10. *lj updated 02/05/10.*jb the consumer stated he is still having problems with the vehicle drifting and veering into other lanes. the consumer was informed the drifting was a normal characteristic of the vehicle. updated 03/29/10.*jb | |||
| SUSPENSION - FRONT | |||
| 01/10/2010 | 500 | 1 | |
| 2010 corolla is unstable at speed over approximately 55 mph. the car wanders dangerously to left and right, being particularly vulnerable to any cross wind or turbulence from other vehicles. it is not possible to use any vehicle controls (such as turning on the defroster) while driving at highway speeds without having the car veer suddenly off course. the car feels as if it is missing a suspension component in the front end- there is a dangerous lack of stability at highway speeds. i even purchased new tires after only 2000 miles in an attempt to alleviate the problem, but it is the car and not the tires causing the problem. this car is unsafe at highway speeds. *tr | |||
| 09/28/2009 | 9200 | ||
| Tl*the contact owns a 2010 toyota corolla. whenever the contact traveled over rough terrain, he noticed that the front end of the vehicle would wobble and shake. the contact was driving approximately 25 mph. the vehicle was taken to the dealership where the contact was informed that the failure could not be reproduced. there were no prior warnings. the current and failure mileages were 92000. | |||
| 01/08/2010 | 100 | 1 | |
| I bought a new 2010 toyota corolla s and realized that i can't control the steering at speeds over 50mph. this problem was noted, to my salesman, the same day i purchased the car. my whole family, including myself, made a living selling cars. i've driven in many different cars and know when something isn't right. the corolla's steering is dangerous and unsafe to be on the road. the dealership service manager even noted that there is a steering issue, but toyota doesn't have a fix. i talked to a representative at toyota's corporate office, but he told me they can't help until their is a problem. when i drive on the express way the car's steering is unpredictable, unsafe, and defective. i'm forced to drive this car because it's my only means of transportation. *tr | |||
| SUSPENSION - REAR | |||
| 11/20/2010 | 12 | ||
| 1. 2010 toyota corolla s was purchased from a toyota dealer with 8 miles. right after going off the lot, and onto the freeway, car was unstable. even if you hold the steering wheel straight, the car wants to jump left and right randomly. basically it is unstable. 2. car is unstable and requires more than normal concentration and more effort to drive straight, as car does not track straight. 3. vehicle was brought to dealer with approximately 185 miles. test drove with technician, who said it veers slightly right. alignment was done. the front was off by a bit and corrected. but rear of car was out of spec with regards to left and right toe. basically both rear wheels facing towards the left. toyota dealer said they are unable to repair this problem. i bring in a toyota technical service bulletin that addresses on-center steering feel. the document requires alignment done, then power-steering ecu replaced. my ecu is then replaced at the dealership, but alignment in rear is not adjusted, since the dealer said it is not adjustable. they give me back the car with the new ecu even if rear toe is off along with total rear camber. they also say that total rear toe is correct at .38 deg, but even if left and right rear toe is off, as long as total rear toe is good, car is within toyota specifications and tolerances. i do not agree with the statement. if left and right toes are off, then car is not aligned. right rear toe is out of spec by .15 degrees while left rear toe is off by -.09 degrees. i take the car and drive it for 1 day and a half, and the car veers right on the freeway. if it hits a bump on a turn, it usually makes the car want to jump right. basically proving that the rear toe is out of specifications. | |||